Atomic Wallet Chat

19 February 2024 10:33

We "admin" are not responsible of the ongoing investigation. If those in charge of the investigation post anything, you'll see it publicly. Let refrain from spreading inaccurate info in the main time. As Random said, these things can take months to years. We understand your frustration but believe us, if there's any info at our level we'll post it here publicly.

Atomic Wallet Chat

19 February 2024 10:26

Yes, they're reading and I'm not feeding any trolls etc. Most of them are banned already.

Atomic Wallet Chat

19 February 2024 10:23

What are you expecting me to type?

Atomic Wallet Chat

19 February 2024 10:18

Well, this response conveys the peak of your irresponsibility and ruthlessness. You are pushing us into a very long future to evade responsibility for this hack?

Imagine, instead of me, your entire life's capital has been destroyed by a highly irresponsible company like Atomic Wallet. Would you accept me telling you that you have to wait for decades? Wouldn't you contemplate suicide like me?

Atomic Wallet Chat

19 February 2024 10:16

I'm a general chat moderator and I have told this so many times like, situations like this will take time to resolve. You can see for mtgox it took almost decade to resolve.

Atomic Wallet Chat

19 February 2024 10:03

On the internet? Never.

Atomic Wallet Chat

20 January 2024 07:10

Amazing how bad the communication from the AW team is, I've heard nothing from them since I submitted my forms in June last year! No email updates.. Nothing... No point filling out a form when they blatantly are not going to do anything about it. Joke of a company

Atomic Wallet Chat

20 January 2024 06:24

👋 READ FOR YOUR SAFETY!

🚨 Don't reply to any PRIVATE messages, no matter how legit they seem. These are SCAMMERS / impersonators! block them. Our real admins will never message you first!

⚠️ NEVER share your 12 words/private keys to anyone, never fill any "support forms". Otherwise, your funds will be LOST!

🔐 BACKUP your 12 words in a safe place. It's the only way to recover your funds on any device!

Atomic Wallet Chat

19 January 2024 20:05

private message me your orderID.

Atomic Wallet Chat

19 January 2024 19:56

which pair and how long you been waiting

Atomic Wallet Chat

19 January 2024 09:53

ignore it like wait for it or do what?

Atomic Wallet Chat

19 January 2024 09:51

only problem is that it only shows on the tx hash that was provided on atomic only and yes shows the same balance.

Atomic Wallet Chat

19 January 2024 09:41

I did this still seeing it. and balance keeps changing.

Atomic Wallet Chat

18 January 2024 23:45

این چی کیفی هست سه روزه انتقال دادیم هنوز به کیف پول نیومده

Atomic Wallet Chat

18 January 2024 23:40

I got into wallet just like, idk, 2 weeks ago... im checking vpn now, I do use a vpn but it is configured to include specific apps and ignore the rest, but imma check on that just in case

Atomic Wallet Chat

19 February 2024 10:26

There was 2 trolls, one of them banned by hardslog (birtkal) but we still have 1 and a new 1

Atomic Wallet Chat

19 February 2024 10:25

Expecting to read our messages and understand us

Don't silence US

Don't allow trolls to mock or make fun of this disaster

This disaster destroyed us, believe or not, it's extremely painful, then somebody mocking us, it's getting worst

Send our messages to your big boss @gladkos

Atomic Wallet Chat

19 February 2024 10:22

Imagine right now that your assets in a wallet or exchange has been stolen in the blink of an eye without any personal fault of yours, and the hack has affected the entire company. Thousands of people, like you, have had their accounts emptied within a minute.

Would you accept the company telling you for 6 or 7 months that they have no information, investigations are ongoing, and cases like these take decades, using bankrupt and destroyed services like Mt. Gox as a valid example for you?

Atomic Wallet Chat

19 February 2024 10:18

YOU = AW, @gladkos

Atomic Wallet Chat

19 February 2024 10:09

You always say you understand and comprehend the situation, but you act exactly the opposite. You don't provide answers, you're not responsible, you haven't given any useful information, and miraculously, you act quickly in one thing, which is to delete any mention of the hack from the victims' side, where 0 to 100 is your fault.

How can you commit such a crime against us with such indifference? Do you realize that I personally lost everything just because of trusting you?

Atomic Wallet Chat

19 February 2024 10:03

I can understand your frustration and situation Is still in investigation phase.

Atomic Wallet Chat

20 January 2024 06:30

Please check my DM for ADA issue

Atomic Wallet Chat

20 January 2024 05:59

Hi team, how to. Unstake ADA? There is no unstake button. And i dont see anythjng in available balance.

Atomic Wallet Chat

19 January 2024 20:01

you initiated the exchange? or not?

Atomic Wallet Chat

19 January 2024 09:54

Could you please private message me your atomicwallet btc address.

Atomic Wallet Chat

19 January 2024 09:52

If it shows same balance on explorer and on your wallet then please ignore the transaction.

Atomic Wallet Chat

19 January 2024 09:45

Does your atomicwallet btc balance matches with explorer balance on your btc address?

Atomic Wallet Chat

18 January 2024 23:49

I realize that context could be misunderstood. I use like, one app, in vpn, and all my rest are not vpn routed. The vpn was causing some conflict. Like even so other apps can get past the vpn, the vpn running created conflict with the wallet...

Atomic Wallet Chat

18 January 2024 23:42

ok yeh the vpn must be causing some issue even so the app isnt routed in it .. ? idk, many apologies for this being user error, seems solved 😬😄

Atomic Wallet Chat

18 January 2024 23:40

try vpn? are you on the latest version?