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Website: www.coinex.com Support: support.coinex.com/hc/en-us/requests/new Marketing Cooperation: @JOJ0112 Career: pr@coinex.com Support Admin: @CoinExSupportDesk @CoinExSupportCenter Head Admin: @Oliver_Hampande

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CoinEx - Making Crypto Trading Easier

2nd one from community is "Apart from the CET Pool, is there a possibility that CoinEx Mining will support stablecoins like USDT and USDC for mining in the future?"

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CoinEx - Making Crypto Trading Easier

Currently, CoinEx does not have specific plans, but the CoinEx Ecosystem already encompasses key infrastructure such as exchanges, wallets, public chains, blockchain explorers, and initiatives like CoinEx Charity. We are committed to growing the CoinEx Ecosystem and supporting specific sectors by creating more opportunities for ecosystem builders. In the future, areas like DID, Web3 social protocols, and AI-driven blockchain tools will have greater potential for exploration and development on the CoinEx Smart Chain.

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CoinEx - Making Crypto Trading Easier

Thank you, let's jump in real quick into some similar burning questions pre-selected from the community regarding this topic.

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CoinEx - Making Crypto Trading Easier

Over the past year, CoinEx has actively explored the integration of AI with our products. In 2024, we launched AI-powered analytical tools to assist users in optimizing their investment decisions. These tools provide services such as market trend forecasting and portfolio recommendations through intelligent algorithms. Additionally, our global network, spanning 18 languages, has adopted AI-based services for generating and translating localized content. This not only enhances the efficiency of information dissemination but also optimizes the localized characteristics of the content.

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CoinEx - Making Crypto Trading Easier

First one, AI has become a major trend. How will CoinEx integrate AI?

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CoinEx - Making Crypto Trading Easier

This continuous communication and feedback mechanism has been instrumental in helping CoinEx adapt to the ever-changing market landscape. I firmly believe that only by genuinely listening to users can we innovate in a competitive market, meet evolving demands, and establish long-term trust.

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CoinEx - Making Crypto Trading Easier

In terms of localized services, we have assembled an international team to ensure users in different regions can communicate in their preferred languages, helping us better understand the specific needs of various markets.

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CoinEx - Making Crypto Trading Easier

Nokia files patent for digital asset encryption device and program

A Nokia patent application showed that the company may be diving into digital asset encryption.

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CoinEx - Making Crypto Trading Easier

Great insights, that's really considerable for users, then here we go the next questions about 'users'. CoinEx is known for its “user-first”. How is this demonstrated in practice?

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CoinEx - Making Crypto Trading Easier

Commitment to Long-Term Development:We adhere to a long-term vision, focusing on enhancing user experience and driving technological innovation. Our goal is to build secure, professional products and cultivate user trust.

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CoinEx - Making Crypto Trading Easier

Meeting Diverse User Needs:Our new product designs take into account the varied investment preferences and risk tolerances of different users. We offer options ranging from short-term speculation to long-term holding, ensuring that new investors, seasoned traders, and long-term holders can all find solutions that align with their goals.

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CoinEx - Making Crypto Trading Easier

This year, we launched Swap, P2P, CoinEx Staking, and Pre-Token Trading to cater to the diverse trading and investment needs of our users. These products reflect our “user-first” philosophy and aim to deliver a versatile investment experience for everyone.

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CoinEx - Making Crypto Trading Easier

Thank you for the insightful answers, it's not just asset security, but also users trust, you guys set a great example in POR and protection fund.

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CoinEx - Making Crypto Trading Easier

North Korean Hackers Stole $1.3 Billion in 2024

Financial collaboration between North Korea and Russia has exacerbated the situation, according to a cybersecurity expert.

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CoinEx - Making Crypto Trading Easier

As a 7-year-old cryptocurrency trading platform, CoinEx has always prioritized user asset security. To ensure asset safety and enhance investor confidence, we launched our Proof of Reserves as early as December 2022. CoinEx has consistently placed a high value on asset security, utilizing Merkle Tree technology to encrypt user assets and disclose total reserves. Additionally, we independently developed an offline storage system, multi-signature protocols, and multiple backups to ensure comprehensive asset protection.

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CoinEx - Making Crypto Trading Easier

Got it, looking forward to it.

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CoinEx - Making Crypto Trading Easier

One of the most concerned question from the community is "As blockchain innovation continues to evolve, does CoinEx have plans to integrate emerging trends like decentralized identity (DID), Web3 social protocols, or AI-driven blockchain tools into its ecosystem?"

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CoinEx - Making Crypto Trading Easier

AI-powered services are also utilized to monitor candlestick charts, news, and social media activities, offering users advanced market analysis, predictions, and real-time data to facilitate informed trading decisions. Furthermore, we are actively exploring AI’s potential in risk detection and assessment. In the future, we plan to leverage AI to enhance customer service and detect abnormal trading activities, making CoinEx’s services more efficient and secure.

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CoinEx - Making Crypto Trading Easier

There are three key AI subdivisions: computing resources, agents, and data. Each of these areas holds significant potential for real-world applications, particularly when combined with blockchain technology. As an essential driver of technological advancement, AI is highly valued by CoinEx, and we are committed to integrating AI into our products and services.

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CoinEx - Making Crypto Trading Easier

Great points, I see. Now, let’s talk about something that’s been getting a lot of attention from both market trend and brand differentiation.

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CoinEx - Making Crypto Trading Easier

Additionally, we participate in international exhibitions and industry forums, facilitating direct communication with users and industry experts. These face-to-face interactions provide opportunities for brand promotion and engagement, while also allowing us to gather feedback from users and the industry to guide our development strategy.

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CoinEx - Making Crypto Trading Easier

We also actively build and maintain user communities, leveraging social media, forums, and online discussion groups to stay closely connected with users, understand their needs, and adjust accordingly.

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CoinEx - Making Crypto Trading Easier

CoinEx consistently upholds “user-first” by engaging with users through diverse interactive methods to listen to and address their feedback. We support 18 languages to ensure global users can easily access assistance. Our customer service team promptly responds to user inquiries and feedback, improving satisfaction while collecting valuable user opinions and suggestions.

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CoinEx - Making Crypto Trading Easier

Through continuous innovation and optimization, we aim to create a more accessible and efficient investment environment for crypto users, helping them achieve their goals in a dynamic market.

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CoinEx - Making Crypto Trading Easier

Enhancing User Engagement and Experience:We provide diverse, easy-to-use products that enable users to invest and trade more conveniently. At the same time, we continually monitor user feedback and suggestions to optimize our offerings.

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CoinEx - Making Crypto Trading Easier

When designing our products, our team typically considers the following factors:

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CoinEx - Making Crypto Trading Easier

Moving to the next question: how does CoinEx meet the needs of different types of users with new products like Swap, CoinEx Staking, and Pre-Token Trading? What are the core design principles behind these products?

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CoinEx - Making Crypto Trading Easier

As the cryptocurrency market continues to evolve, I recognize that safeguarding user assets is fundamental to building trust and sustaining platform growth. Therefore, CoinEx remains focused on monitoring industry trends, adopting cutting-edge technologies, and continuously improving our security mechanisms.

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CoinEx - Making Crypto Trading Easier

Furthermore, we established a CoinEx Protection Fund and collaborated with third-party security firms to upgrade our platform’s defenses and improve transparency in reserve disclosures. These measures provide a secure and trustworthy trading environment for crypto investors worldwide.

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CoinEx - Making Crypto Trading Easier

This year, CoinEx’s updates to its asset reserves and security systems reflect its emphasis on security. Does CoinEx have a long-term plan for ensuring user asset security?

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