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CXDojo is a channel about technology and all things related to product strategy and development. Get your daily dose of tech and business news and insights! Cooperation: @cxdojo_inc
Let’s make some noise 🎉 We have a wonderful cause for this as we are approaching the end of 2022. This year was rough for many, but it’s time to leave it behind and open the door for new beginnings 🙌
May this fresh start bring you peace, love, and joy. We wish that every single day in 2023 is your best day, full of positive emotions and blessings. The future is bright 🥳
Happy New Year to everyone!
Warmest wishes from CXDojo ❤️
#cxdojo_services
🤫 What do clients say about CXDojo?
“I mainly worked with a business analyst, who was in direct communication with me. The business analyst defined business goals and needs, prepared the scoping of the solution, provided me with a functional decomposition of my future app, user roles, and conducted the requirements analysis.
I was very pleased with their work. I needed help with my product ideation. Now, I know what features my product should have, how long it will take to create it, and how much it will cost. All this data and documents allowed me to create a comprehensive detailed business plan for my investors.”
— Sergej Muller
Read the full review on Clutch 👇
👉 Click to read
#podcastoftheday
🚀 Why is innovation so important?
It’s not a buzzword, as some think. Instead, it is a way to solve many emerging issues that the modern digital landscape begets. As the world progresses, changes in business are inevitable. That’s why in order to use those changes to your advantage, you have to master the art of innovation 🎯
Here are a couple of tips from Guy Kawasaki, who was the chief evangelist of Apple and advisor to Google 😎
💡 Make meaning, not money
💡 Explain shortly why your meaning should exist
💡 Jump to the next curve
💡 Remember that a great product is deep, intelligent, complete, empowering, and elegant
Find more insights in Kawasaki’s speech at TEDxBerkeley ⤵️
👉 Check out the podcast
#cxdojo_services
🤫 What do clients say about CXDojo?
“I found the CXDojo company values and approach very similar to ours. It was a decisive factor.
The CXDojo team created a strategic development roadmap that aligned well with the company's goals and objectives. They were able to do this because of their diligence in the documentation and gathering the necessary requirements. The team always delivered their targets on time and on budget.”
— Oleg Poda
Read the full review on Clutch 👇
👉 Click to read
#cxdojo_blog
The IT industry is a dynamic one. Year by year, we see new tech trends come and go, each promising to bring a paradigm shift. But it rarely happens. As a result, we use all the same approaches with slight improvements 😏
Nevertheless, we’ve compiled a list of areas that are currently favored above others, which makes them trendy among developers. They include software architecture trends, trends in application development, and industry-wide innovations ☝️
Don’t follow them blindly. Instead, analyze technologies currently available in the market and only then, select the tech stack appropriate for your specific project ✅
👉 Click to read
#cxdojo_blog
🚨 Is your business ready for Gen Z?
By 2030, Zoomers will become the world’s most populous generation. Their spending power is already over 1️⃣4️⃣0️⃣ billion USD and is about to grow as they enter the workplace. It means Gen Z is a powerful cohort of customers, who shape new consumption patterns and dictate the way businesses will interact with their clients in the coming years 🚀
But how to appeal to this young audience?
💡 You need to focus your efforts on improving customer experience. Zoomers tend to buy from companies that accurately predict their unique preferences and engage with them on a personal level. Learn about these and other Gen-Z-inspired CX trends in our article 👉
👉 Click to read
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🤫 What do clients say about CXDojo?
“Using CXDojo to develop a tool for my business from the ground up. I have no technology background and they have guided me professionally and expertly through the process so far, from the actual concept, wireframes and user stories to UI/UX, branding and design. Now moving to the coding & development phase.
I have full confidence that the project will be delivered successfully, and would recommend them highly.”
— Paul M.
Read the full review on TrustPilot 👇
👉 Click to read
#Insights
6 benefits of custom software for businesses 👍
Custom software is built as per your company’s specific requirements. Although it is more expensive than a ready-made solution, custom software offers a better chance of boosting your company’s performance 🚀
Here’s why 👉
🎯 You utilize it to meet a unique business need
🎯 You decide on the exact features the product will have, as well as its design
🎯 You can customize it as you see fit when your business scales
🎯 It is able to support your business for a long time due to its flexible nature
🎯 You can integrate high-security standards into it
🎯 It is largely a one-time investment as it doesn’t incur subscription or license fees
💡 Source: TechBullion
#filmoftheday
“Collaboration is ultimately a more sustainable approach than competition.”
👀 Do you agree?
If yes, you will likely find the current business trend exciting and highly rewarding. Our economy is in transition as it adapts to the new way of running companies — a more cooperative one. The idea behind it is to create an equitable and fair workplace, while also aiming at delivering social value 🙌
A New Economy is a documentary about revolutionary businesses that try to lay the groundwork for a more people-friendly future, creating new ways to make money and make it sustainably. Some of them are a co-living hotel in San Francisco, a social enterprise with a focus on urban agriculture, a London brewing co-op, and more. Learn how they make a real difference ⤵️
👉 Check out the movie
#cxdojo_blog
⚖️ How to marry legal and tech effectively?
Technology is here to stay. It is inevitable. It adds new contexts to how we go about our daily routine — i.e. communicating, doing our job, serving clients, earning money, etc. 👩💻
But legal firms — especially, small and medium-sized — still treat tech adoption with caution. They say “it’s complex”, “it’s time- and resource-consuming”, or “it dents tried-and-tested internal processes.” But, aren’t those excuses valid? 👀
They are, but only to a certain extent. Technology adoption in law firms can be effective if you know what solutions to choose and how to painlessly implement them 🤫
👉 Click to read
#bookoftheweek
🙋♀️ Want to build a successful business?
Stop doing random acts of marketing and start following a reliable growth plan 🚀
Who says that a marketing plan should be a multi-page report with a detailed breakdown of various strategies, tactics, and activities? Such a plan is often somehow excessive and difficult to quickly adjust to an ever-changing environment. Like any agile business, a marketing plan must be flexible and fast to implement 🎯
That’s exactly what serial entrepreneur Allan Dib advocates for. In his book, the author instructs readers on how to create a personalized marketing plan that is literally one page. It includes 9️⃣ steps aligned with 3️⃣ marketing phases:
Before lead generation (prospect)
✅ Define a specific target market
✅ Craft a message that resonates with the market
✅ Select the media that target your market
During lead generation
✅ Create a capture system to stay in touch with leads
✅ Use an effective follow-up method to nurture leads
✅ Deliver value to convert leads
After lead generation (customer)
✅ Deliver a world-class experience
✅ Find ways to increase the amount of money spent with you
✅ Encourage customers to give referrals
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🤫 What do clients say about CXDojo?
“CXDojo did UI/UX design for me; we started by telling them what we were looking for and showing them what my current interface looked like, and after that, they made a whole new interface for me using Figma. We met twice a week for update sessions on what they were doing throughout the process. I showed the new UI design to several people, who all gave positive feedback on it. Overall, I often use the product they developed because it streamlines my processes.
I don't think there's anything they can improve on — I got exactly what I needed, and they were a great partner.”
— Bronson Sedeno
Read the full review on Clutch
👉 Click to read
#bookoftheweek
Say you have a product idea. It is so exciting and fresh that you believe it is going to be a new hit in the market. You spend hours contemplating how to better implement it, but every time a new method occurs to you, it seems not good enough. Days go by and you are still at stage 0 on the idea implementation journey 🙀
This scenario is familiar to many of us, right? That’s because we tend to make one common mistake ☝️
When we want something done, we've been trained to ask ourselves: "How can I do this?" But, there’s a better question to ask — one that unlocks a whole new world of ease and accomplishment 😉
According to Dan Sullivan, this question is: "Who can do this for me?" By mastering this question, you will learn how successful entrepreneurs build incredible businesses and personal freedom. The Who Not How book teaches you how to make this paradigm shift ✅
#podcastoftheday
“You can systematize innovation and you can systematize pretty much anything in a fast-growing company. All you have to do is know a scale model of it.”
— Eric Schmidt, the former CEO of Google and Executive Chairman of Alphabet
Eric Schmidt was part of Google from 2001 to 2011, a period when Google was evolving from a market newbie into a global tech whale 🐳 Under his leadership, the company considerably scaled its infrastructure and diversified its product offerings while maintaining a strong culture of innovation. So it’s safe to say that Eric Schmidt has helped to make Google what we know it today 🔝
In his interview, at Village Global, Eric Schmidt talks about the secrets of scaling without losing quality and how to deal with growth. Watch now ⤵️
👉 Check out the podcast
#cxdojo_services
🤫 What do clients say about CXDojo?
“CXDojo provided the service of the project discovery phase ‒ the requirements were defined, and the scope & features to be included in the product. I also got a time and money estimate. They listed and prioritized the product functions that are most reasonable to implement in an MVP version of my app. They also went further and proposed technologies relevant to my business.
All this data and documents allowed me to create a comprehensive, detailed business plan for my investors.”
— Sergej Müller
Read the full review on TrustPilot 👇
👉 Click to read
#bookoftheweek
Book alert 🚨
Never Split the Difference: Negotiating As If Your Life Depended On It
We can hardly doubt that an FBI negotiator is good at handling disputes. Chris Voss is a former hostage negotiator whose techniques proved effective in multiple situations that he faced during his career in the FBI 😎
In this book, Chris Voss shares his experience and shows you how to use negotiation skills in the workplace and in your daily life. Here are some of the principles the author expands on:
📌 Be a mirror
📌 Don’t feel their pain, label it
📌 Beware “Yes” — master “No”
📌 Trigger a “That’s right” response
📌 Bend their reality
Learn what the world-class negotiator means by those rules in the Never Split the Difference book 😉
#cxdojo_design
Christmas is here! Do you feel the holly jolly vibes?
Merry Christmas to all of you! Wishing you a ton of joy, happiness, and love this holiday season. The best gift is to spend this blessed day with the people who are dear to you. So may this come true 😉
We hope this holiday card puts you in a festive mood. Thanks for following CXDojo 🤍
👉 Check shots out on our Dribbble
#bookoftheweek
Book alert 🚨
Extreme Ownership: How U.S. Navy SEALs Lead and Win
What is it like to truly lead a team? For you, as a leader, it is not enough to be in charge of your own tasks only. You should be committed to something bigger than that — i.e. the overall mission of your team specifically, and the business overall. Good leaders ensure that the shared goal is achieved and invest their effort when and where it is needed, with no exceptions. In other words, they take extreme ownership of everything that may impact the mission 🙌
Does this approach remind you of anything? It is largely inspired by military leadership principles. And you can easily transfer them to your business and life because they really are effective 🚀
Jocko Willink and Leif Babin will tell you how to better apply the battlefield philosophy as they know it first-hand. They led the U.S. special forces unit in Iraq. When both returned home from deployment, they started teaching their leadership philosophy to business owners across the civilian sector and took it by storm 🌪
#cxdojo_design
Music has the power to shape our mood. It gives energy and inspiration when we have the blues, maintains romantic vibes when we need it, or soothes when we feel stressed 🧘♀️
We’ve designed a music player with a focus on advanced customization. Along with personalized recommendations for songs that match your tastes in music, it allows you to create your own playlists, add a unique cover, and save playlists you like. But there is more! The app can ‘feel’ your music mood and adapt the UI color palette to it. For instance, if you are a fan of relaxing lounge music, soft and muted colors will prevail. For rock, the interface will turn red-and-black or red-and-blue 🎸🤘
👉 Check it out on our Dribbble
#podcastoftheday
Any entrepreneur has to do with raising money at some point 💰
And often, it is the most complex task as you tend to underestimate how much time and energy the fund-raising process takes. The investor’s money is there, and there’s a fair amount of it. But the competition is also there and you need a lot of creative effort to sign a deal 🤝
Still, you can nail it! And here are some pieces of advice from a serial entrepreneur, Mike Cassidy 🤫
You can walk into the pitch meeting with what he calls an ‘if-then’ contract, where you show that you have customers for your product and they are ready to pay. With it you prove that the market risk is eliminated. Or you can walk into that meeting with a well-thought-out plan of how you will build the product, showing the Gantt charts, database schema, people you are planning to hire — everything that can prove you know exactly where you are going. And of course, you also need to maintain competitive pressure 😎
Learn how to do it right and many other tips in this insightful discussion ⤵️
👉 Check out the podcast
#cxdojo_design
How to achieve goals effectively? The answer is simple; you just need to divide your goal into small tasks 😉
Our client turned to us with a request to facilitate their personal and work-related planning routine so nothing is overlooked. This is how the Planner app was born. It helps users create a to-do list and monitor progress easily.
👉 Check it out on Behance
#podcastoftheday
Can everyone be a leader? — Yes ✅
According to Tony Robbins, an entrepreneur and top business strategist, anyone can develop a vision, uncover their passion, and therefore, learn to influence. And if you, as a business owner, want to push your company forward, you should train leaders on your team. This allows your business to grow because what leaders do is get the result 🚀
The full interview with Tony Robbins is below. In the video, he tells Inc. how to create real and lasting change as a leader and why it’s good for your business 😉
👉 Check out the podcast
#bookoftheweek
🤔 What helps us grow?
— Obstacles on our way. They force us to go to great pains in order to overcome them and by this, help us learn effective approaches to problem-solving. But not many can see the opportunity inside the obstacle and therefore, they can’t take the proper course of action, which might otherwise lead them to success ⛳️
The Obstacle is the Way shows how successful people — from John D. Rockefeller to Steve Jobs — have applied stoicism to overcome difficult or even impossible situations. And essentially, their embrace of these principles ultimately mattered more than their natural intelligence, talents, or luck ☝️
#cxdojo_design
CXDojo is sending you warm Thanksgiving wishes ❤️
May this blessed day be full of love, joy, and happiness! Don’t miss the opportunity to spend it with your good friends and family. They grant us so many precious moments throughout life, so treat this holiday as yet another happy moment to cherish and be grateful for 🙏
Happy Thanksgiving Day!
👉 Check shots out on our Dribbble
#podcastoftheday
Zoom was one of the fastest-growing apps during the pandemic of 2020-2021. Then the number of its active meeting participants increased by 2900% 😱
We bet most of you use it as your preferred video conferencing app as well. How come such a simple solution has become a hit in the market where whales like Microsoft’s Skype and Google Meet exist? 🤔
“As long as we keep improving the product experience to make sure customers are happy, I knew sooner or later we are going to achieve something.” — Zoom’s CEO Eric Yuan 🚀
Listen to Eric Yuan talking about how the idea of Zoom came to him, lessons learned during the pandemic, as well as perspectives for Zoom’s growth here ⤵️
👉 Check out the podcast
#Insights
Simplicity isn’t equal to minimalism in CX design ‼️
As the digital world becomes more complex, products need to remain simple and guide users through that confusion. With the likes of Apple, Uber, and Airbnb, we are used to thinking that simplicity is a new quality attribute of customer experience. But many still confuse simplicity and minimalism in CX design 🤔
☝️ Simplicity is about making the consumer’s journey frictionless, seamless, and easy so they are willing to come back and repeat the experience.
☝️ Minimalism is about removing all visual frills and extraneous design elements from an interface to make it more comprehensible.
Yet, they both serve one common purpose — making the customer experience straightforward by stripping out anything that distracts the user. Keeping the customer front of mind is a sure way to success 🚀
💡 Source: Creativebrief (by Rich Cousins)
#cxdojo_blog
🤔 Is it time for a website redesign?
Your website is created to complete a certain task. Specifically, it helps a customer find your business and travel all the way from the first visit to awareness to purchase to come-back. A redesign should be initiated if there’s a need for facilitating this journey at any of the points and making the customer complete their target action faster 🚀
A website redesign is rarely at the top of the list of the company’s strategic priorities. But there are cases where it is indeed a matter of necessity. Read about the common reasons that steer businesses toward revamping and learn whether each of them is reason enough for a massive redesign initiative, or whether you can fix it without exerting great effort 🤫
The article also includes a step-by-step guide to getting the redesign process right — exactly the way we do it at CXDojo 😉
👉 Click to read
#cxdojo_blog
Flawless CX is your competitive differentiator 🚀
Here’s a research finding from Dimension Data. Companies that improved customer experience reported the following positive changes:
🔸 92% increased customer satisfaction
🔸 84% saw an uplift in revenue
🔸 79% recorded cost savings
Without a doubt, the importance of customer experience for business growth shouldn’t be underestimated. CX stands for how clients feel about your product and directly affects customer satisfaction 😍
In this blog post, we’ll explain how to start measuring customer experience and how to align CX metrics with your business operations to gain the upper hand over your competitors 👍
👉 Click to read
#Insights
Good design = data + intuition ✅
Design is largely driven by data, and that’s true. In order to create functionality and usability that match user expectations, designers must collect appropriate and measurable insights on users first. User research analysis, A/B testing, heatmaps, surveys — all this data helps UI/UX teams build accurate user-centric designs 🎯
Why do they need intuition then? — Solely basing decisions on stats and analytics dilutes the possibility for creative thinking and disruptive innovation 🙅♀️
Intuition gives a unique touch to a design and connects its building blocks in a seamless way. It is what helps designers make decisions based on their past experiences, best practices, and current design trends. With intuitive thinking, they are able to add the context of use to cold hard statistics and breathe life into them 🤩
A design simply cannot function without both intuition and data, so keep that in mind next time you are choosing a design agency for your project. Always check what their approach is based on — data, intuition, or both 😉
💡 Source: Entrepreneur
#cxdojo_blog
The Competition & Markets Authority found that legal companies fail to meet customer expectations 🤷♂️
Modern clients attribute value to transparency in legal processes and cost predictability 👀 Can your law firm provide this?
If your answer to the above question is ‘No’, then you will have a hard time competing with other law firms. And the catch is that it’s no longer competition in how professional your team of lawyers is. They might be the best in the league, but you will still be lagging behind your rivals just because your client-facing processes are not quite client-friendly ⛔️
Read how to improve transparency in client-attorney interactions using tech ⤵️
👉 Click to read
