OnFinality Official

19 Sep 2023 07:59

Hey @laohuzi , nice to meet you. I’ll send you a message

OnFinality Official

15 Sep 2023 20:52

I have a huge planning concerning Japanese marketing to develop more awareness willing to invest huge.

OnFinality Official

08 Sep 2023 05:23

Done. Kindly check, sir.

OnFinality Official

05 Sep 2023 00:33

Hi @tad3j, can you PM me your workspace ID? We will investigate on the issue, it will help us to narrow down the request you made. Thanks!

OnFinality Official

04 Sep 2023 16:24

does OnFinality guarantee specific uptime?

OnFinality Official

04 Sep 2023 14:20

even in a loop that happens in a few seconds so I don't think we should be timed out already

OnFinality Official

04 Sep 2023 14:13

there we check if client is connected and if not e call a connect...that should work right?

OnFinality Official

04 Sep 2023 14:11

I think immediately since we instantiate client and make a request right after

OnFinality Official

04 Sep 2023 14:11

And this disconnect happens immediately or after 60seconds? https://documentation.onfinality.io/support/websocket-timeouts

OnFinality Official

04 Sep 2023 14:10

it started previous week with a bit different exception....it was mentioning certificate

OnFinality Official

04 Sep 2023 14:06

no, all chains we use

OnFinality Official

04 Sep 2023 14:06

this guy appears to be the same

OnFinality Official

04 Sep 2023 14:05

I thought so, can you ban him?

OnFinality Official

04 Sep 2023 13:26

hey. we are using OnFinality websockets and recently we've been getting lot of errors which seem to be related to server. is your service stable?

OnFinality Official

26 Aug 2023 16:55

hello. Im looking to deploy Reef validator node. I dont have any earlier expirience. Is it possible with onfinality

OnFinality Official

19 Sep 2023 07:52

Hi team, this is Val from 4EVERLAND, I'd like to discuss a partnership. May I know whom I can DM regarding it? Thanks :)

OnFinality Official

14 Sep 2023 12:23

I have huge plans on developing this project globally.

OnFinality Official

07 Sep 2023 10:45

Hello guys. I'm BD manager at a Web3 toolkit project. May I know whom should I speak to regarding strategic partnership?

OnFinality Official

04 Sep 2023 21:46

@JamesBayly will circle back on this in a few hours (he is based in Singapore)

OnFinality Official

04 Sep 2023 16:22

any comment on this? could the issue be on your servers?

OnFinality Official

04 Sep 2023 14:13

we are using ApiPromise from @polkadot/api lib

OnFinality Official

04 Sep 2023 14:12

there is only one place in our code where we sign and send a few TXs in a loop

OnFinality Official

04 Sep 2023 14:11

That was a known outage that was resolved on Saturday

OnFinality Official

04 Sep 2023 14:10

today or over weekend connections started to drop

OnFinality Official

04 Sep 2023 14:07

moonbase, astar, crust, ...

OnFinality Official

04 Sep 2023 14:06

Is this just for Crust?

OnFinality Official

04 Sep 2023 14:05

Daniel’s account is @danvuli

OnFinality Official

04 Sep 2023 13:35

this error seems to appear on all o the calls, either connection is drop or we can't even connect when instantiating client

OnFinality Official

31 Aug 2023 04:45

Hello, yes it is! I will message you to help out

OnFinality Official

23 Aug 2023 23:12

We will look into it asap