Luxury Goods Sites: New UX Benchmark with 3,500+ Performance Scores and 2,500+ Best Practice Examples
https://feeds.baymard.com/link/9825/16638000/luxury-goods-benchmark-2024
The Ticket: Stacy Sherman on how to design customer experiences that drive loyalty
https://www.intercom.com/blog/videos/the-ticket-cx-expert-stacy-sherman/
4 templates for better stakeholder alignment on product plans
https://www.aha.io/blog/4-templates-for-better-stakeholder-alignment-on-product-plans
Share product roadmap plans with stakeholders and get their feedback using these four templates designed by Aha! experts.
Apparel E-Commerce: Visually Group and Clearly Label Size Filter Options
https://feeds.baymard.com/link/9825/16631731/apparel-how-to-format-size-options-in-the-size-filter
Product All-Star: 6 questions with Jason Shaw
https://www.aha.io/blog/product-all-star-6-questions-with-jason-shaw
Read about how customer centricity has been a core part of our latest Product All-Star's career since day one.
The Ticket: Fueling the AI machine with the knowledge it needs
https://www.intercom.com/blog/videos/fueling-ai-machine-knowledge/
Join 4 New Events on Continuous Discovery with Teresa Torres (March 2024)
https://www.producttalk.org/2024/03/upcoming-events-march-2024/?utm_source=rss&utm_medium=rss&utm_campaign=upcoming-events-march-2024
Intercom on Product: The evolution of product management in the age of AI
https://www.intercom.com/blog/videos/product-management-ai-evolution/
Ask the Community: How Do You Shift From Functional Teams to Value-Driven Teams?
https://www.producttalk.org/2024/03/value-driven-teams/?utm_source=rss&utm_medium=rss&utm_campaign=value-driven-teams
Aha! expands product development suite with new whiteboarding and knowledge base tools
https://www.aha.io/blog/aha-expands-product-development-suite-with-new-whiteboarding-and-knowledge-base-tools
Aha! Whiteboards and Aha! Knowledge serve different phases of product development. Aha! Whiteboards provides a visual space for early-stage thinking. Aha! Knowledge enables you to create and share all of your documents from a single hub.
Introducing Aha! Knowledge — the AI-powered product information hub
https://www.aha.io/blog/introducing-aha-knowledge-the-ai-powered-product-information-hub
Aha! Knowledge is purpose-built for product teams, from its comprehensive library of templates to its AI writing assistant that enables you to quickly create custom content for unique audiences.
Manage OKRs in Aha! Roadmaps
https://www.aha.io/blog/manage-okrs-in-aha-roadmaps
Discover how to manage OKRs in Aha! Roadmaps. Define objectives, set measurable key results, and report on your progress. Let's dive in.
Tools of the Trade: Using Pendo to Manage Customer Requests
https://www.producttalk.org/2024/03/manage-customer-requests-plum/?utm_source=rss&utm_medium=rss&utm_campaign=manage-customer-requests-plum
Why you should not work at a startup
https://www.aha.io/blog/why-you-should-not-work-at-a-startup
Want to join an early-stage tech startup? Startups can be incredible for motivated people with risk tolerance. But you should consider the pros and cons.
Bad companies happen to good people
https://www.aha.io/blog/bad-companies-happen-to-good-people
Bad companies are filled with good people, and leaders have a moral responsibility to model better behavior and discipline. Here is why.
Run voting sessions with Aha! Whiteboards
https://www.aha.io/blog/run-voting-sessions-with-aha-whiteboards
Host voting sessions with Aha! Whiteboards. Customize settings think timers, votes per person, and objects to vote on. Invite free guests and view results.
New filters on Gantt charts
https://www.aha.io/blog/new-filters-on-gantt-charts
You can now filter features on Gantt charts in Aha! Roadmaps. Customize your Gantt chart to focus on a subset of your plan by narrowing your view to the most relevant features. Use the streamlined view to have productive discussions with cross-functional teams.
Customer service trends on tour: Bringing our 2024 report to life
https://www.intercom.com/blog/customer-service-trends-tour-2024/
The Hero’s Journey: Mastering Product Storytelling to Persuade Stakeholders
https://www.productfocus.com/the-heros-journey-mastering-product-storytelling-to-persuade-stakeholders/
Farewell to the customer service Frankenstack
https://www.intercom.com/blog/farewell-customer-service-frankenstack/
How can you expect people to know how to work?
https://www.aha.io/blog/how-can-you-expect-people-to-know-how-to-work
Product-led companies have their own unique operating systems for innovation. Here are 6 tips for product managers wanting to build a great one.
Vitamins & Supplements Sites: New UX Benchmark with 3,500+ Performance Scores and 2,500+ Best Practice Examples
https://feeds.baymard.com/link/9825/16624300/vitamins-and-supplements-benchmark-2024
Your first 30-60-90 days using AI for customer service
https://www.intercom.com/blog/first-30-60-90-days-ai-customer-service/
2024 E-Commerce Checkout: Expanded and Updated Checkout Research Findings
https://feeds.baymard.com/link/9825/16617475/checkout-2024-launch
Introducing Aha! Whiteboards — a visual space for innovation
https://www.aha.io/blog/introducing-aha-whiteboards-a-visual-space-for-innovation
The capabilities Aha! Whiteboards offers are perfect for product teams, from the robust library of expert templates to the flexible methods for engaging stakeholders during initial product planning. And of course, a seamless connection to your roadmap.
Product managers vs. the world
https://www.aha.io/blog/product-managers-vs-the-world
We have been writing posts comparing different product management elements for nearly a decade. This Versus collection holds many of our reader favorites.
The Ticket: How AI is transforming customer service tech stacks
https://www.intercom.com/blog/videos/customer-service-tech-stack-platform-ai/
New 2024 Order Tracking & Returns UX Benchmark with 950+ Performance Scores and 850+ Best Practice Examples
https://feeds.baymard.com/link/9825/16601954/2024-benchmark-order-tracking-and-returns
Embracing change, the customer service way
https://www.intercom.com/blog/embracing-change-customer-service/