30 expert tips for using virtual whiteboards
https://www.aha.io/blog/30-expert-tips-for-using-virtual-whiteboards
When the team's creative energy gets going on a whiteboard, you do not want anything to disrupt the flow. Read these tips to be more proficient and efficient using Aha! Whiteboards.
A fresh new look for personas
https://www.aha.io/blog/fresh-new-look-for-personas
Personas in Aha! Roadmaps build customer empathy so your team can deliver great solutions. See the new layout and use inline editing to create personas faster.
AI skepticism is giving way to curiosity among customer service teams
https://www.intercom.com/blog/ai-skepticism-is-giving-way-to-curiosity-among-customer-service-teams/
Give presentations directly from Aha! Whiteboards
https://www.aha.io/blog/give-presentations-directly-from-aha-whiteboards
Create engaging presentations in Aha! Whiteboards. Now, you can "frame" content on your whiteboard and present it to your audience.
B2B Electronics: Always Allow Users to Search Long Lists of Filter Options
https://feeds.baymard.com/link/9825/16661649/allow-search-for-long-filter-options-lists
The Ticket: Moment of truth – Fin AI Copilot in practice
https://www.intercom.com/blog/videos/the-ticket-fin-ai-copilot-in-practice/
Product in Practice: Shifting from a Feature Factory to Continuous Discovery at Doodle
https://www.producttalk.org/2024/04/shifting-from-a-feature-factory-doodle/?utm_source=rss&utm_medium=rss&utm_campaign=shifting-from-a-feature-factory-doodle
Share more information about ideas in your portal
https://www.aha.io/blog/share-more-information-about-ideas-in-your-portal
Enhance your ideas portal experience by sharing more detailed updates about customer ideas. Discover how to share additional information in your Aha! Roadmaps and Aha! Ideas portals, enhancing transparency and communication with your audience.
Watch our Fin AI Copilot launch event
https://www.intercom.com/blog/videos/built-for-you-202404-fin-ai-copilot/
The Ticket: How Fin AI Copilot changes the game for support teams
https://www.intercom.com/blog/videos/ticket-welcome-fin-ai-copilot/
There’s no going back – the new era of AI-first Customer Service has arrived
https://www.intercom.com/blog/ai-first-customer-service/
B2B E-Commerce: Use “Product Tables” to Display Product Listings on Desktop
https://feeds.baymard.com/link/9825/16646637/use-product-tables-for-desktop-product-listings
Product management vs. program management in 2024
https://www.aha.io/blog/product-management-vs-program-management-in-2024
Product and program management have always worked closely together. Today, this is truer than ever. Learn how these functions compare in 2024.
The top 15 Aha! software features launched in Q1 2024
https://www.aha.io/blog/the-top-15-aha-software-features-launched-in-q1-2024
Two new products, 50+ new features and enhancements across the suite, and a new training class see what we shipped in Q1 of 2024.
Something big is coming
https://www.intercom.com/blog/videos/announcing-bfy-april-2024/
Join 3 Free Product Discovery Webinars in May 2024
https://www.producttalk.org/2024/05/upcoming-events-may-2024/?utm_source=rss&utm_medium=rss&utm_campaign=upcoming-events-may-2024
Use Both Ratings Average and Number of Ratings When Sorting by User Ratings
https://feeds.baymard.com/link/9825/16668567/sort-by-customer-ratings
The Ticket: Unpacking the impact of AI on CX with PartnerHero’s Mercer Smith
https://www.intercom.com/blog/videos/partnerhero-mercer-smith/
Product All-Star: 6 questions with Jeff Bye
https://www.aha.io/blog/product-all-star-6-questions-with-jeff-bye
Read how humility and perseverance play a central role in this product leader's career journey.
The Aha! team on effective product development
https://www.aha.io/blog/the-aha-team-on-effective-product-development
Product management thrives on teamwork everyone's expertise contributes to success. Five product experts talk about the collaboration that energizes them.
Enable single sign-on for your product knowledge base
https://www.aha.io/blog/enable-single-sign-on-for-your-product-knowledge-base
Streamline secure access to your knowledge base using single sign-on so you can make sure the right people have access to the right product information.
The ultimate guide to knowledge management in the age of AI
https://www.intercom.com/blog/guide-customer-service-knowledge-management-ai/
Mass Merchant Sites: New UX Benchmark with 6,000+ Performance Scores and 6,000+ Best Practice Examples
https://feeds.baymard.com/link/9825/16651458/mass-merchant-benchmark-2024
Why we open our mouths at the dentist
https://www.aha.io/blog/why-we-open-our-mouths-at-the-dentist
We all must do what we do not enjoy at times. Writing, data analysis, conflict you cannot avoid the gristly parts of work. Here is how to embrace them.
My name is Frank Sun — this is why I joined Aha!
https://www.aha.io/blog/my-name-is-frank-sun-this-is-why-i-joined-aha
Frank is a senior data engineer on the Aha! team. His role is all about complex data systems, curiosity, and communicating cross-functionally.
Introducing Fin AI Copilot: Increase agent efficiency by 31%
https://www.intercom.com/blog/announcing-fin-ai-copilot/
Introducing AI-powered feature research
https://www.aha.io/blog/introducing-ai-powered-feature-research
Kick-start feature research with new AI-powered idea analysis. Gain valuable insights including potential revenue and top use cases so you can quickly identify what users need and create real business value.
Introducing ‘Off Script’, a new series from Intercom
https://www.intercom.com/blog/videos/offscript-ep01-des-traynor-on-the-ai-revolution/
Story-Based Customer Interviews Uncover Much-Needed Context
https://www.producttalk.org/2024/04/story-based-customer-interviews/?utm_source=rss&utm_medium=rss&utm_campaign=story-based-customer-interviews