Ask Teresa: Does the Engineer in the Product Trio Need to be the Tech Lead?
https://www.producttalk.org/2024/10/engineer-lead-product-trio/?utm_source=rss&utm_medium=rss&utm_campaign=engineer-lead-product-trio
150,000+ Hours of Research Condensed Into Weekly Bitesized UX Videos: Find Us on YouTube
https://feeds.baymard.com/link/9825/16862210/baymard-youtube-channel-launch
Manage knowledge base updates more efficiently
https://www.aha.io/blog/manage-knowledge-base-updates-more-efficiently
Streamline knowledge base management with new reporting capabilities. Easily track publishing status across documents, publish updates in bulk, and audit content. Keep your product knowledge base up to date and accurate for customers and teams.
Customer Recruiting for Continuous Discovery: Get Easy Access to Customers Week Over Week
https://www.producttalk.org/2024/10/customer-recruiting/?utm_source=rss&utm_medium=rss&utm_campaign=customer-recruiting
Furniture & Home Decor UX: Always Provide a “Dimensions” Image
https://feeds.baymard.com/link/9825/16844279/dimensions-measurements-product-size-image
#HowIPM Tools to Run Experiments
https://tpgblog.com/2024/10/14/howipm-tools-to-run-experiments/
My name is Todd Meyer — this is what I achieve at Aha!
https://www.aha.io/blog/my-name-is-todd-meyer-this-is-what-i-achieve-at-aha
Todd Meyer is a senior product manager on the Aha! PM/UX team. Learn about how he manages internal tools that ensure the Aha! team's success.
Meet Fin 2: Watch the launch of our next-generation AI Agent
https://www.intercom.com/blog/videos/meet-fin-2-ai-agent-keynote/
Pioneer innovator spotlight: How Synthesia managed a 690% spike in customer contact without increasing headcount using AI and automation
https://www.intercom.com/blog/synthesia-pioneer-innovator-spotlight/
Pioneer innovator spotlight: How Lightspeed achieves up to 65% resolution rate with Fin AI Agent
https://www.intercom.com/blog/lightspeed-pioneer-innovator-spotlight/
Fin 2: Powered by Anthropic’s Claude LLM
https://www.intercom.com/blog/fin-2-powered-by-anthropic-claude-llm/
The real reasons product managers complain about SAFe®
https://www.aha.io/blog/the-real-reasons-product-managers-complain-about-safe
The SAFe methodology is supposed to help enterprises deliver more value, faster. So why do so many product managers complain about it? Here are the top reasons.
Navigating Stakeholder Dynamics in Product Management: Practical Insights
https://tpgblog.com/2024/10/08/navigating-stakeholder-dynamics-in-product-management-practical-insights/
Furniture & Home Decor UX: Always Include Contents and Quantities in the List Item for Sets and Bundles
https://feeds.baymard.com/link/9825/16836917/include-contents-quantities-list-item-sets-bundles
Speed up delivery by seeing where work stalls
https://www.aha.io/blog/speed-up-delivery-by-seeing-where-work-stalls
Discover new time in status fields for reporting in Aha! Roadmaps, Aha! Ideas, and Aha! Develop. Automatically track time spent in each workflow status to identify bottlenecks and boost efficiency. Use these insights to keep work moving forward and deliver value faster.
Product All-Star: 7 questions with Alex Berestenko
https://www.aha.io/blog/product-all-star-7-questions-with-alex-berestenko
Learn about this product leader's journey from DevOps to ProdOps, his emphasis on empathy and detail-oriented work, and his advice for building a rewarding product career.
Fin over email: How we built a multichannel AI agent
https://www.intercom.com/blog/fin-over-email-how-we-built/
Strategy should not be so hard
https://www.aha.io/blog/strategy-should-not-be-so-hard
Strategy is not a list of hunches, priorities, or tactics. When people feel that strategy is just too hard, that usually means it has failed because they were not working off a strategy at all.
Share velocity reports and sprint retrospectives in Aha! Roadmaps
https://www.aha.io/blog/share-velocity-reports-and-sprint-retrospectives-in-aha-roadmaps
Easily share velocity reports and sprint retrospectives from Aha! Develop to Aha! Roadmaps. Track delivery progress and streamline product development by embedding reports in dashboards, notes, or whiteboards.
Evolving Intercom’s database infrastructure
https://www.intercom.com/blog/evolving-intercoms-database-infrastructure/
Unlocking the Power of AI in Product Management: Watch the TPG Live Replay Now
https://tpgblog.com/2024/10/13/unlocking-the-power-of-ai-in-product-management-watch-the-tpg-live-replay-now/
Pioneer 2024: Intercom’s first ever AI customer service summit, in summary
https://www.intercom.com/blog/pioneer-2024-ai-customer-service-summit-summary/
Import Microsoft Word documents into your knowledge base
https://www.aha.io/blog/import-microsoft-word-documents-into-your-knowledge-base
Quickly create a product knowledge base with the new Microsoft Word document importer for Aha! Knowledge. Retain your formatting, folder structure, and images to create an organized, accessible resource for your team.
Pioneer innovator spotlight: How Nuuly resolves 38% of queries instantly with Fin AI Agent and maintains 95% CSAT
https://www.intercom.com/blog/nuuly-pioneer-innovator-spotlight/
AI Prompts for Every Stage of the Product Management Lifecycle
https://www.productfocus.com/ai-prompts-for-every-stage-of-the-product-management-lifecycle/
Fin 2: The first AI agent that delivers human-quality service
https://www.intercom.com/blog/announcing-fin-2-ai-agent-customer-service/
12 Hurdles to Effective Product Trio Collaboration
https://www.producttalk.org/2024/10/hurdles-effective-product-trio-collaboration/?utm_source=rss&utm_medium=rss&utm_campaign=hurdles-effective-product-trio-collaboration
Drill into product reports that are on a dashboard
https://www.aha.io/blog/drill-into-product-reports-that-are-on-a-dashboard
Discover drill-ins on charts in Aha! Roadmaps. Click on a piece of your chart to instantly access and analyze the underlying data streamlining your workflow and enhancing decision-making.
The top 13 Aha! software features launched in Q3 2024
https://www.aha.io/blog/the-top-13-aha-software-features-launched-in-q3-2024
Explore the top updates delivered in Q3 2024, including powerful new features and enhancements across Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop.