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Новостной помощник. Агрегатор интересных новостей для Product Manager: 1) gopractice.ru 2) producttalk.org 3) intercom.com/blog 4) mindtheproduct.com 5) blog.producthunt.com
Ready to scale your support? Here’s why you need a customer support operations team
https://www.intercom.com/blog/why-you-need-a-customer-support-operations-team/
Allow Sorting by “Price”, "User Rating", “Best-Selling”, and “Newest” (64% Don't Allow All 4)
https://feeds.baymard.com/link/9825/14422898/essential-sort-types
Feature Innovation vs. Product Innovation
https://www.aha.io/blog/feature-innovation-vs-product-innovation
It takes confidence to be a product manager. You have to be certain that your product solves the right problems for the right people. This requires that you understand market needs, internalize user feedback, and develop real empathy for your customers. And you know there is always space to deliver something even better. So you constantly study the product and market to find opportunities to refine your offering. But are you going deep enough to really innovate?
MadKudu’s Francis Brero on how AI can boost your conversational support
https://www.intercom.com/blog/podcasts/madkudus-francis-brero-on-how-ai-can-boost-your-conversational-support/
Understanding the “aha” moments in your product
https://www.intercom.com/blog/understanding-your-aha-moments-and-putting-them-to-work/
How to rapidly test any experience
https://www.invisionapp.com/inside-design/rapid-testing-framework-maze/
Revolut Trading: история создания и запуска. О важности отраслевой экспертизы и балансе консервативных подходов с новыми
https://gopractice.ru/regulated-industry-revolut-trading-story/
Product Marketing Manager Salary [2021 Data]
https://280group.com/product-management-blog/product-marketing-manager-salary-2021-data/
Status of the Job 2021: Product Marketing Manager Over the past year, the Covid-19 pandemic has brought unprecedented change to organizations across all industries and sectors. As organizations scrambled to innovate and deliver tools and technologies that enabled digital transformation, Product Marketing Managers moved into the spotlight. By creating effective messaging and marketing programs, they […]
The post Product Marketing Manager Salary [2021 Data] (https://280group.com/product-management-blog/product-marketing-manager-salary-2021-data/) appeared first on 280 Group (https://280group.com/).
Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare
https://www.intercom.com/blog/podcasts/cliniko-founder-joel-friedlaender-on-bringing-digital-transformation-to-healthcare/
Product-Led Growth: The Flavors of “Free” [+Webinar]
https://280group.com/product-management-blog/product-led-growth-the-flavors-of-free-webinar/
Join our upcoming webinar, Tackling Digital Product Management, Part 4: Pricing the Flavors of “Free”, on April 15th at 10:00 AM PT to learn more about product-led growth pricing models. My Recent “Free” Experience “Sorry, you’ve used up your free articles for this month. But don’t worry! As you clearly value quality news, click here […]
The post Product-Led Growth: The Flavors of “Free” [+Webinar] (https://280group.com/product-management-blog/product-led-growth-the-flavors-of-free-webinar/) appeared first on 280 Group (https://280group.com/).
The Current State of Mobile UX (18 Common Pitfalls)
https://feeds.baymard.com/link/9825/14399765/2021-current-state-mobile-ecommerce
Why There’s No Single “Right” Way to Do Discovery: Part 3
https://www.producttalk.org/2021/04/no-single-right-way-3/
Aha! Welcomes Maryville Consulting Group to Partner Program
https://www.aha.io/blog/aha-welcomes-maryville-consulting-group-to-partner-program
Great partnerships are powerful. Last year, we launched the Aha! partner program to give our customers access to Aha! certified advisors who can help folks use our software. Today, we are happy to welcome a new partner. Maryville Consulting Group is a professional services firm that guides businesses through digital transformation. Clients seek Maryville Consulting Group for strategic planning, product development expertise, and business operations services.
Meet the Aha! Fellows — Spring 2021 Class
https://www.aha.io/blog/meet-the-aha-fellows-spring-2021-class
Success is an invitation to give back. I am proud that our team at Aha! is helping thousands of customers build towards a better future. But I believe the most meaningful reverberation of success is not measured in revenue or growth but in the willingness to give our time, resources, and knowledge where it is needed. This is why it is so gratifying to have a formal program to share our product building expertise with groups who have been historically underrepresented in software.
Wikimedia Foundation COO Janeen Uzzell on future-proofing history
https://www.intercom.com/blog/podcasts/wikimedia-foundation-coo-janeen-uzzell-on-future-proofing-history/
Beyond prototyping: InVision updates that take collaboration to the next level
https://www.invisionapp.com/inside-design/invision-collaboration-updates-april-2021/
Product Requirements That Amplify Your Customer Needs [+Webinar]
https://280group.com/product-management-blog/product-requirements-that-amplify-your-customer-needs-webinar/
Identify the Insights Recently, we explored using Voice of the Customer techniques to better understand your customers’ needs, find “moments of truth,” and identify how your product can help them along their customer journey. Now, how do you take the insights that you gathered during this process and convert them into detailed requirements that empower […]
The post Product Requirements That Amplify Your Customer Needs [+Webinar] (https://280group.com/product-management-blog/product-requirements-that-amplify-your-customer-needs-webinar/) appeared first on 280 Group (https://280group.com/).
Not Getting Entangled in Tools
https://tpgblog.com/2021/04/19/not-getting-entangled-in-tools/
This is the average design leader’s salary in 2021
https://www.invisionapp.com/inside-design/design-leadership-forum-salary-report-2021/
Create Beautiful New Charts to Visualize Your Aha! Data
https://www.aha.io/blog/create-beautiful-new-charts-to-visualize-your-aha-data
Part of what makes Aha! software so powerful is our analytics and reporting engine. You can instantly turn your product data into compelling visualizations such as bar, column, line, pie, scatter, and bubble charts. And you can customize nearly every aspect of those charts to make them look the way you want. But jumping back and forth between the chart and settings modal to fine-tune the details could make the experience somewhat cumbersome. So, we created a dynamic new way to build the perfect chart.
Search at Intercom: Building our Elasticsearch cloud on AWS
https://www.intercom.com/blog/building-elasticsearch-at-intercom/
Product Management All-Star: 6 Questions With Stephanie Redl
https://www.aha.io/blog/product-management-all-star-6-questions-with-stephanie-redl
We have the best job in the world Aha! builds software for software builders. And we are connected with people you should know. The folks who are building what is next for customers around the world. So we are asking exceptional product managers who are shaping the future to share their knowledge with you.
Product Manager Time Challenge
https://tpgblog.com/2021/04/12/product-manager-time-challenge/
Рассказываем про новый симулятор: про что, для кого, что говорят первые студенты
https://gopractice.ru/growth_simulator/
How support leaders measure (and improve) the quality of their customer support
https://www.intercom.com/blog/customer-support-quality-benchmark-report/
A New Record Type for Improved Idea Management
https://www.aha.io/blog/a-new-record-type-for-improved-idea-management
214 votes. This is how many of you wanted to be able to group submitted ideas by customer. It was our third most popular idea, but our product team could not evaluate the true need by votes alone. How many different companies contributed to that vote count? Did they have an active subscription? And what have we delivered for them lately? We knew that if our own team wanted more details about ideas data, you would too.
The Market for User Research Platforms
https://a16z.com/2021/04/06/the-market-for-user-research-platforms/
As more and more B2B companies become product-led, how quickly and precisely a company identifies new customer needs and ships product ultimately determines its success. To develop product ideas faster and get shorter time to MVP (minimum viable product), companies …
The post The Market for User Research Platforms (https://a16z.com/2021/04/06/the-market-for-user-research-platforms/) appeared first on Andreessen Horowitz (https://a16z.com/).
Everything you need to know about mind mapping creation
https://www.invisionapp.com/inside-design/mind-mapping-creation/
How to manage user interviews in real time with a virtual whiteboard
https://www.invisionapp.com/inside-design/user-interviews-virtual-whiteboard/
The support leader’s guide to personal, efficient human support
https://www.intercom.com/blog/personal-human-support/