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Новостной помощник. Агрегатор интересных новостей для Product Manager: 1) gopractice.ru 2) producttalk.org 3) intercom.com/blog 4) mindtheproduct.com 5) blog.producthunt.com
Качественные исследования в работе над продуктом: инструкция по применению
https://gopractice.ru/skills/qualitative-research-guide/
Unveiling the Art of Product Management: Lessons from the Taylor Swift Movie
https://280group.com/product-management-blog/unveiling-the-art-of-product-management-lessons-from-the-taylor-swift-movie/
At the core of the Taylor Swift movie's success is a profound understanding of the target audience. Read Joe Ghali's take on this cinematic masterpiece from a product management perspective.
The post Unveiling the Art of Product Management: Lessons from the Taylor Swift Movie (https://280group.com/product-management-blog/unveiling-the-art-of-product-management-lessons-from-the-taylor-swift-movie/) appeared first on 280 Group (https://280group.com/).
Your Engineers Want More Feedback
https://www.aha.io/blog/your-engineers-want-more-feedback
How can you have more meaningful discussions about customer feedback with engineers? Five Aha! engineers share their advice for product managers.
Training the next generation of support leaders with Peak Support’s Hannah Steiman
https://www.intercom.com/blog/videos/training-support-leaders-peak-support-hannah-steiman/
Testing ChatGPT-4 for ‘UX Audits’ Shows an 80% Error Rate & 14–26% Discoverability Rate
https://feeds.baymard.com/link/9825/16401010/gpt-ux-audit
Why brand consistency is key to an excellent help center experience
https://www.intercom.com/blog/help-center-experience-customer-service-brand-consistency/
Internal Product Documentation vs. Customer Support Knowledge Base
https://www.aha.io/blog/internal-product-documentation-vs-customer-support-knowledge-base
Both internal team documentation and customer support knowledge bases are valuable sources of product knowledge. Investing in well-organized, well-crafted content helps you and your users be their best.
Evaluating Solutions: The 5 Types of Assumptions that Underlie Our Ideas
https://www.producttalk.org/2023/10/five-types-of-assumptions/?utm_source=rss&utm_medium=rss&utm_campaign=five-types-of-assumptions
Toys Sites: New UX Benchmark with 2,600+ Performance Scores and 2,200+ Best Practice Examples
https://feeds.baymard.com/link/9825/16387862/toys-benchmark-2023
My Name Is Becca Bommarito — This Is Why I Joined Aha!
https://www.aha.io/blog/my-name-is-becca-bommarito-this-is-why-i-joined-aha
Becca is a member of the Aha! Product Success team. She considers her role a blend of problem solving, tech support, and helping our customers find joy.
How are customer service metrics changing in the age of AI?
https://www.intercom.com/blog/customer-service-metrics-ai/
Ask Teresa: My Leaders Still Want Roadmaps with Timelines—What Should I Do?
https://www.producttalk.org/2023/10/roadmaps-with-timelines/?utm_source=rss&utm_medium=rss&utm_campaign=roadmaps-with-timelines
Ошибка на миллиард долларов
https://gopractice.ru/stories/essay-my-billion-dollar-mistake/
When AI is too verbose, full of repetition and says sorry for being an AI…
https://andrewchen.com/ai-verbose-repetition-sorry/
Introducing Emoji Reactions on Whiteboards
https://www.aha.io/blog/introducing-emoji-reactions-on-whiteboards
Add emoji reactions to sticky notes in whiteboards. Explore how these little icons can make a big impact on your collaborative efforts.
Product in Practice: Stepping Into Your First Product Leadership Role—What to Expect
https://www.producttalk.org/2023/10/first-product-leadership-role/?utm_source=rss&utm_medium=rss&utm_campaign=first-product-leadership-role
Response Time: Vol. 16
https://www.intercom.com/blog/response-time-vol-016/
Add Videos and GIFs to Your Whiteboard
https://www.aha.io/blog/add-videos-and-gifs-to-your-whiteboard
Add videos and GIFs to your whiteboards to help make complex concepts clear and engaging.
Assumption Testing: Everything You Need to Know to Get Started
https://www.producttalk.org/2023/10/assumption-testing/?utm_source=rss&utm_medium=rss&utm_campaign=assumption-testing
Как проверять гипотезы без создания MVP?
https://gopractice.ru/product/mvp-vs-rat/
6 Product Management Nightmares
https://280group.com/product-management-blog/6-product-management-nightmares-to-keep-you-up-at-night/
6 PM nightmares, brought to you by Productboard, 280 Group, and mastermind Dean Peters
Just when you thought your strategy was safe — your product vision clearly defined and your roadmap carefully scheduled and planned — we introduce the new and disturbing PRODUCT NIGHTMARES, coming to you in the form of 50s and 60s B-horror flicks.
Stay aligned or beware — these nightmares will start consuming you alive!
The post 6 Product Management Nightmares (https://280group.com/product-management-blog/6-product-management-nightmares-to-keep-you-up-at-night/) appeared first on 280 Group (https://280group.com/).
Add a Template to an Existing Note
https://www.aha.io/blog/add-a-template-to-an-existing-note
Add a template directly into an existing note in Aha! software to quickly capture and organize information.
Introducing New Release And Sprint Retrospective Reports
https://www.aha.io/blog/introducing-new-release-and-sprint-retrospective-reports
Discover new release and sprint retrospective reports in Aha! Roadmaps and Aha! Develop giving product development teams a one-page summary to improve future planning.
Response Time: Vol. 15
https://www.intercom.com/blog/response-time-vol-015/
New Product Management Template: Product Positioning
https://www.aha.io/blog/new-product-management-template-product-positioning
Get to the root of your product's story and the real value it will deliver to customers with this product positioning template designed by Aha! experts.
Trailblazing Women in Product Management: Pinar Alpay, Chief Product & Marketing Officer at Signicat
https://280group.com/product-management-blog/trailblazing-women-in-product-management-pinar-alpay-chief-product-marketing-officer-at-signicat/
For our next installment of our Women in Product Management Series, I interviewed Elena Leonova, Senior Vice President of Product at Spryker.
The post Trailblazing Women in Product Management: Pinar Alpay, Chief Product & Marketing Officer at Signicat (https://280group.com/product-management-blog/trailblazing-women-in-product-management-pinar-alpay-chief-product-marketing-officer-at-signicat/) appeared first on 280 Group (https://280group.com/).
The 9 Most Popular Aha! Software Features Launched in Q3 2023
https://www.aha.io/blog/the-9-most-popular-aha-software-features-launched-in-q3-2023
Explore the most popular product enhancements from Q3 2023 across Aha! Roadmaps, Aha! Ideas, and Aha! Notebooks. Enjoy improvements to customer research, feature prioritization, and team collaboration.
Format the “Expiration Date” Fields Exactly the Same as the Physical Credit Card (72% Don’t)
https://feeds.baymard.com/link/9825/10696769/how-to-format-expiration-date-fields
Releases vs. Features vs. Requirements — What Is the Difference?
https://www.aha.io/blog/releases-vs-features-vs-requirements-what-is-the-difference
How are you structuring work in Aha! Roadmaps today? What level of visibility and/or detail do you need? These are our recommendations for defining work using releases, features, and requirements.
HubSpot’s Noel O’Reilly on embracing AI in your customer support strategy
https://www.intercom.com/blog/videos/hubspot-noel-oreilly-ai-customer-support-strategy/