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Новостной помощник. Агрегатор интересных новостей для Product Manager: 1) gopractice.ru 2) producttalk.org 3) intercom.com/blog 4) mindtheproduct.com 5) blog.producthunt.com
Must-haves for a modern help center: Connectivity and customization
https://www.intercom.com/blog/help-center-customizable-connected-customer-service/
Creatively Interact With Pivot Reports in a Whiteboard
https://www.aha.io/blog/creatively-interact-with-pivot-reports-in-a-whiteboard
You can now place your pivot report in a new or existing whiteboard. See how you can reorganize, customize, and collaborate on your structured data in a more fluid way.
Freehand joins the Miro team
https://www.invisionapp.com/inside-design/freehand-joins-the-miro-team/
Create a Private Ideas Portal Experience for Your Customers
https://www.aha.io/blog/create-a-private-ideas-portal-experience-for-your-customers
Enable your customers to submit, comment, and vote on ideas privately within their own organization in Aha! Ideas. Unlock this organization-specific ideas portal experience to enhance customer feedback and discover deeper product insights.
Generalizability of UX E-Commerce Research
https://feeds.baymard.com/link/9825/16450431/ux-ecommerce-similarities
Mastering Personas: A Product Manager’s Secret Weapon
https://280group.com/product-management-blog/mastering-personas-a-product-managers-secret-weapon
In this exploration of the power of personas, we investigate the complexities and nuances that make them a double-edged sword in the realm of product management. From the common pitfalls that can plague their implementation to the transformative potential they hold when leveraged strategically, consider this your guide to unlock the true value of personas.
The post Mastering Personas: A Product Manager’s Secret Weapon (https://280group.com/product-management-blog/mastering-personas-a-product-managers-secret-weapon) appeared first on 280 Group (https://280group.com/).
How AI is creating support roles, not taking them
https://www.intercom.com/blog/podcasts/ai-future-of-support-roles/
My Name Is Perry Hurtt — This Is What I Achieve at Aha!
https://www.aha.io/blog/my-name-is-perry-hurtt-this-is-what-i-achieve-at-aha
Perry is a Senior Product Concierge Manager and Aha! Academy instructor on our team. Get his expert view on helping people succeed with Aha! software and what he enjoys most about his role.
6 Ways to Get More Out of Your Order Confirmation Page
https://feeds.baymard.com/link/9825/16436186/order-confirmation-page
Does Stakeholder Alignment Really Matter?
https://www.aha.io/blog/does-stakeholder-alignment-really-matter
Stakeholder alignment is like a form of diplomacy. Here are best practices for product managers: internalize business needs, share your strategic roadmap, and build the trust needed to turn your vision into tangible customer value.
New Product Management Template: Customer Journey Map
https://www.aha.io/blog/new-product-management-template-customer-journey-map
Customer journey mapping helps you understand what buyers experience while interacting with your company or product. Capture cross-functional insights with the new customer journey map template.
2024 Product Conference List
https://www.producttalk.org/2023/11/product-conferences-2024/?utm_source=rss&utm_medium=rss&utm_campaign=product-conferences-2024
Introducing AI-Powered Release Notes
https://www.aha.io/blog/introducing-ai-powered-release-notes
Effortlessly create release notes with AI and share product updates with ease. No more manual summaries let AI generate release notes based on your data in Aha! Roadmaps.
Form Field Usability: Avoid Extensive Multicolumn Layouts (16% Make This Form Usability Mistake)
https://feeds.baymard.com/link/9825/10340828/avoid-multi-column-forms
Highlight Work Dependencies on Whiteboards
https://www.aha.io/blog/highlight-work-dependencies-on-whiteboards
When you add features to a whiteboard, you can now view any existing dependencies among them.
Turning the tide: CS expert Jo Causon on reviving customer satisfaction rates
https://www.intercom.com/blog/videos/jo-causon-customer-service/
Trailblazing Women in Product Management: Joyce Schofield, Head of Product & UXD at The Container Store
https://280group.com/product-management-blog/trailblazing-women-in-product-management-joyce-schofield-head-of-product-uxd-at-the-container-store/
For our next installment of our Women in Product Management Series, I interviewed Joyce Schofield, Head of Product & UXD at The Container Store.
The post Trailblazing Women in Product Management: Joyce Schofield, Head of Product & UXD at The Container Store (https://280group.com/product-management-blog/trailblazing-women-in-product-management-joyce-schofield-head-of-product-uxd-at-the-container-store/) appeared first on 280 Group (https://280group.com/).
No Time for Discovery? Here’s How to Fix It.
https://www.producttalk.org/2023/11/no-time-for-discovery/?utm_source=rss&utm_medium=rss&utm_campaign=no-time-for-discovery
Почему важно давать точное определение метрик
https://gopractice.ru/data/always-clearly-define-metrics/
How To Move Early-Stage Whiteboard Concepts to Your Product Roadmap
https://www.aha.io/blog/how-to-move-early-stage-whiteboard-concepts-to-your-product-roadmap
Shift your best ideas into action by connecting virtual whiteboards directly to your product plans in Aha! Roadmaps. Find out how.
Our vision for the future of customer service
https://www.intercom.com/blog/our-vision-for-the-future-of-customer-service/
Create Personal Note and Whiteboard Templates in Aha! Software
https://www.aha.io/blog/create-personal-note-and-whiteboard-templates-in-aha-software
Quickly craft your own note and whiteboard templates and save them to your personal template library.
A Conversation with Petra Wille: My Approach to the Continuous Discovery Habits Community
https://www.producttalk.org/2023/11/the-cdh-community-of-practice/?utm_source=rss&utm_medium=rss&utm_campaign=the-cdh-community-of-practice
Как на самом деле нужно считать Customer Acquisition Cost (CAC)?
https://gopractice.ru/data/how-to-actually-calculate-cac/
Response Time: Vol. 17
https://www.intercom.com/blog/response-time-vol-017/
Mastering Global Product Management: A Cultural Sensitivity Approach
https://280group.com/product-management-blog/mastering-global-product-management/
Product management is the craft of strategically developing a company’s products, seeing that product introduced to the market, and supporting the product once in the market. Product managers are not the engineers, designer, developer, etc. that creates the product, but they will interact with all those parties to oversee the product’s development, launch, and support.
The post Mastering Global Product Management: A Cultural Sensitivity Approach (https://280group.com/product-management-blog/mastering-global-product-management/) appeared first on 280 Group (https://280group.com/).
From Zombie Elvis to Barbie — Happy Aha!lloween!
https://www.aha.io/blog/from-zombie-elvis-to-barbie-happy-ahalloween
On the Friday before Halloween, our all-hands meeting transforms into a companywide costume competition. Who won this year? Read on to find out.
Первая неделя продакт-менеджера в новой компании: дневник
https://gopractice.ru/skills/product-manager-diary/
Product All-Star: 6 Questions with Christiaan Steyn
https://www.aha.io/blog/product-all-star-6-questions-with-christiaan-steyn
Christiaan Steyn is a product manager at Caseware Africa, a global auditing and financial software provider. Read his approach to building products that address customers' needs and the persistence he brings to problem-solving.
Does Your Life Roadmap Matter When the World Is Bleak?
https://www.aha.io/blog/does-your-life-roadmap-matter-when-the-world-is-bleak
Every successful company has a roadmap. So why not people too? There are 4 steps to creating a life roadmap: Discover your why," decide your when, document your what, and determine your how.