Ask Teresa: What Do You Do with Atypical Customer Stories?
https://www.producttalk.org/2024/07/atypical-customer-stories/?utm_source=rss&utm_medium=rss&utm_campaign=atypical-customer-stories
The top Aha! software features launched in Q2 2024
https://www.aha.io/blog/the-top-aha-software-features-launched-in-q2-2024
From a breakthrough way to document how you build software to new integrations and beyond, here is a recap of the top 17 features launched in Q2 of 2024.
Built For You: New AI-first releases for better, faster, more personalized support
https://www.intercom.com/blog/videos/built-for-you-new-ai-first-releases-202406/
Getting into Product Management
https://tpgblog.com/2024/06/26/getting-into-product-management-4/
How do you really feel about your product wiki?
https://www.aha.io/blog/how-do-you-really-feel-about-your-product-wiki
Internal product wikis often end up disorganized and devoid of activity. Here are five reasons why plus what you can do to revitalize your wiki.
Product All-Star: 5 questions with Evan Hollohan
https://www.aha.io/blog/product-all-star-5-questions-with-evan-hollohan
This product operations leader thinks of teammates as customers and wants to deliver a great customer experience to them.
Off Script: Reinventing customer service with AI
https://www.intercom.com/blog/videos/off-script-ep03-fergal-reid-reinventing-customer-service/
Food Delivery & Takeout: New UX Benchmark with 3,000+ Performance Scores and 2,000+ Best Practice Examples
https://feeds.baymard.com/link/9825/16719651/food-delivery-and-takeout-2024-benchmark
Introducing Frameworks — a new way to define your product development methodology
https://www.aha.io/blog/introducing-frameworks-a-new-way-to-define-your-product-development-methodology
Discover the new Frameworks functionality in Aha! Roadmaps. Diagram your team's product development methodology by mapping out key phases and outcomes on a timeline. Capture how the team works, from setting strategy through to assessing value delivered.
Building Production Workflows for AI Applications
https://a16z.com/podcast/building-production-workflows-for-ai-applications/
In this episode of the AI + a16z podcast, Inngest cofounder and CEO Tony Holdstock-Brown joins a16z partner Yoko Li to discuss the reality and complexity of running AI agents and other multistep AI workflows in production. Tony also shares why developer tools for generative AI — and their founders — might look very similar...
The Ticket: Unlocking customer service’s strategic potential with AI
https://www.intercom.com/blog/videos/unlocking-cs-strategic-potential-ai/
You control your customer experience, not AI
https://www.intercom.com/blog/you-control-cx-not-ai/
Evangelizing Product Management: Overcoming Challenges and Roadblocks
https://tpgblog.com/2024/06/11/evangelizing-product-management-overcoming-challenges-and-roadblocks/
The Science and Supply of GLP-1s with Chronis Manolis
https://a16z.com/podcast/the-science-and-supply-of-glp-1s-with-chronis-manolis/
Chronis Manolis, SVP and Chief Pharmacy Officer of UPMC Health Plan, joins Julie Yoo, general partner, Daisy Wolf, investment partner, and Will Shrank, venture partner, of a16z Bio + Health. Together, they discuss how payors and providers are thinking about anti-obesity medications, as well as pricing and prior authorization considerations. This is the third episode...
Predicting Revenue in Usage-based Pricing
https://a16z.com/podcast/predictable-revenue-usage-based-pricing/
Over the past decade, usage-based pricing has soared in popularity because it better aligns cost with value and allows customers to pay only for what they use. But that flexibility comes with operational pain points, especially when it comes to predicting revenue. With the right processes and infrastructure in place, however, your usage-based revenue can...
Mastering Discovery: Navigating Innovation in a Crowded Market
https://www.productfocus.com/mastering-discovery-navigating-innovation-in-a-crowded-market/
5 Aha! teammates share how we use our product knowledge base
https://www.aha.io/blog/5-aha-teammates-share-how-we-use-our-product-knowledge-base
How should product teams craft and share product information internally? Five product experts at Aha! explain how we do it with Aha! Knowledge.
Add custom fields to product documents
https://www.aha.io/blog/add-custom-fields-to-product-documents
Capture essential details and enhance reporting with custom fields on documents.
Mastering Product Management: The Critical Role of Storytelling
https://tpgblog.com/2024/06/25/mastering-product-management-the-critical-role-of-storytelling/
Empathy: The Key to Unlocking Exceptional Product Management
https://tpgblog.com/2024/06/21/empathy-the-key-to-unlocking-exceptional-product-management/
Future of AI in Product Management
https://tpgblog.com/2024/06/20/future-of-ai-in-product-management/
Don’t Use Generative AI to Replace Discovery with Real Humans
https://www.producttalk.org/2024/06/generative-ai-discovery/?utm_source=rss&utm_medium=rss&utm_campaign=generative-ai-discovery
Introducing The Aha! Framework for product development
https://www.aha.io/blog/introducing-the-aha-framework-for-product-development
The Aha! Framework is a flexible model for improving efficiency and increasing value delivered to customers. It seamlessly integrates strategic planning and agile delivery into a defined, proven model for product development. The aim is to deliver a Minimum Lovable Product.
My name is Scott Goldblatt — this is what I achieve at Aha!
https://www.aha.io/blog/my-name-is-scott-goldblatt-this-is-what-i-achieve-at-aha
Scott Goldblatt is a group manager on the Aha! Product Success team. Learn about what drives him and how Olympic swimming influenced his product career.
New Aha! Whiteboards + Azure DevOps integration
https://www.aha.io/blog/new-aha-whiteboards-azure-devops-integration
Add Azure DevOps records to your whiteboard so you can collaborate on priorities and plans.
Product in Practice: Testing Assumptions Was Tricky But the Convo Team Didn’t Give Up
https://www.producttalk.org/2024/06/testing-assumptions-convo/?utm_source=rss&utm_medium=rss&utm_campaign=testing-assumptions-convo
Share interactive Now, Next, Later roadmaps
https://www.aha.io/blog/share-interactive-now-next-later-roadmaps
Make your Now, Next, Later roadmaps interactive in Aha! Roadmaps. Empower team members to personalize their views and explore features in more detail.
Recap of TPG Live – Exploring KPIs, Empathy, and Product Management Evangelism
https://tpgblog.com/2024/06/10/recap-of-tpg-live-exploring-kpis-empathy-and-product-management-evangelism/