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k12sysadmin (r/k12sysadmin)

Has anyone taken over school photo day (and all that comes with it?)

Our school photographer ghosted the head of school. No idea what her deal is but now it falls into my lap.

If you've done this. Just wondering what site you have used. I am a shade tree photographer, the profits will go to me... we are a small school of 80 students...

https://redd.it/1b0i8ds
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k12sysadmin (r/k12sysadmin)

Dell 3110 (2-in-1) 4GB Problems

Good Afternoon fellow K12 Tech Departments.

Our district is currently having a problem with a lot of our 3110's we bought the summer of 22'. We have had a influx of CB's getting really hot and won't turn on, due to the CB's being fanless we're writing it off as a bad motherboard that has a faulty component.

​

I'm reaching out to see if anyone else has had this problem or if we just rarely got a bad batch of chromebooks. Sadly they're out of warranty so we've been buying replacement boards through where we get our CB parts.

https://redd.it/1b0riu3
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k12sysadmin (r/k12sysadmin)

Episode 155 - Outside Looking In

The majority of this episode is spent talking with Eric the Intern from K12TechPro. He left the K12 world recently and went to private industry. A few weeks ago, he wrote an article for K12TechPro with his observations about K12 technology now that he is on the outside looking in.

https://k12techtalkpodcast.com/e/episode-155-outsidelooking-in/ and on all major podcast platforms.

https://redd.it/1b0mmfi
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k12sysadmin (r/k12sysadmin)

Renaissance Outage?

Anyone else experiencing this? I'm in North Texas and I can't even log in as admin.

https://redd.it/1b0j6pt
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k12sysadmin (r/k12sysadmin)

GCPW Equivalent for Mac

Is anyone aware of a method to replicate what GCPW does on Windows, but on a Mac? Looking to utilize Google as the auth store for our computer labs, mainly as a resort to help Securly function more properly on these computers. I don't know much on Mac, and am learning about this whole project as I go. Thanks in advance!

https://redd.it/1b0ipkn
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k12sysadmin (r/k12sysadmin)

How are ya'll dealing with the Pencil Method

If you guys don't know, the Pencil Method is an unpattchable (i'm serious, no one can patch it (except google) as it's a hardware exploit) that involves opening up your chromebook. finding the flash chip (commonly made by Winbond or Gigadevice) and bridging pins 3 and 8 (WP and VCC) with something conductive to disable write protect. Then anyone can do anything once that's done, including installing MrChromebox Firmware and turning off enterprise enrollment. Just curious on how ya'll are handling this (or gonna handle it if you hadn't heard of it


https://blog.osu.bio/blog/the-tsunami Guide incase.

https://redd.it/1azbkuc
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k12sysadmin (r/k12sysadmin)

9th - 12th OS for 1:1s

Hey all,

Our 9th - 12th students have been using windows 1:1s for a good number of years now, and it’s starting to become a challenge to support. This leads to my question: what OS are you giving to your students? My assumption is ChromeOS is going to be dominant, but figured it’s worth asking all the same.


https://redd.it/1ayxgqn
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k12sysadmin (r/k12sysadmin)

How many devices do your teachers use?

While talking with schools, we've learned that some teachers have multiple devices in their classrooms they use (iPad, Chromebook, Desktop, etc). How many devices do your teachers have in their classrooms? Why do your teachers use more than one?

View Poll

https://redd.it/1aydd10
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k12sysadmin (r/k12sysadmin)

Smartboard/Touchscreen cleaning

Hello fellow admins, we work in a place where a lot of fingerprints end up on a lot of surfaces, but I'm curious what your schools use to clean the touchscreens. I have been asked to take on locating a solution to cleaning these, but I'm not sure what sort of bulk purchases for this I would purchase. I normally use a lot of microfiber cloths for this at my own home, or rubbing alcohol wipes on my phone, but we CANNOT use rubbing alcohol at my workplace.

Any tips out there for me?

https://redd.it/1ay658f
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k12sysadmin (r/k12sysadmin)

Windows 11 Co-Pilot Preview

Last night my computer updated and Co-Pilot preview was installed. I have been trying to see what I can find about what they are doing with data, what data they are collecting etc. We have people using spreadsheets with student information, financials and so on.

Microsoft's literature is kind of vague:

https://learn.microsoft.com/en-us/microsoft-365-copilot/microsoft-365-copilot-privacy

It appears it meets GDPR which is at least a good step.

Is anyone else having concerns? Should I not be worried about this at all?

https://redd.it/1axzn6y
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k12sysadmin (r/k12sysadmin)

Managed Network Services

I currently do not have a network admin. If something is wrong with the network that's on me. It takes away from my duties as the Director per my business manager and Super.

We've been in talks with a MSP to help manage our network infrastructure. Has anyone done this?

It makes me nervous because when do they say we don't need you anymore more.

https://redd.it/1axi26n
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k12sysadmin (r/k12sysadmin)

OneSync, Skyward, and Google - oh my!

Hey all -

Here is the scenario - right now we create a student in Skyward. OneSync queries Skyward. It can't actually read the password field (encrypted) so it generates the password based on the studnet unique ID and a few other things.

The need / plan is to allow the high school only to set their own password in Google. I can bulk update the "change password on your next login" flag for just the High School student OUs. But.. will OneSync then override it on an Import, like during the next rollover when we bulk import the whole thing? All that would do then is reverse the change back to the generated one set initially.

Any districts allowing high school students to set their own passwords, and use OneSync to provision - how do you get it to play nicely?

Thank you for any and all ideas!

https://redd.it/1axf4t8
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k12sysadmin (r/k12sysadmin)

Do you block chrome:\\settings for students?

we received communication from Securly earlier in the week suggesting we block chrome:\\settings for students to patch a vulnerability.

We've been down this road before and it seems there's no way to accommodate students who need accessibility settings with chrome:\\settings disabled.

Securly suggests putting students in a separate OU who need accessibility settings- which means we now need to decide who is worthy of that feature.

What are other districts doing for this?

https://redd.it/1ax6oeh
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k12sysadmin (r/k12sysadmin)

Speech to Text for hearing impaired student

Just had a building principal reach out wanting a solution for a student suffering temporary hearing impairment, and curious if my fellow school tech Redditors have any advice or recommendations.

Students are on chromebooks so initially I'm thinking maybe a wireless mic for the teacher, connected to the student's chromebook with a STT app. Anybody have better ideas or experience with different solutions?

TIA

Edit to add: I should specify the issue is the student having difficulty hearing the teacher(s) in class, looking for a STT solution to dictate what the teacher is saying for the student.

https://redd.it/1awjx8r
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k12sysadmin (r/k12sysadmin)

Record Retention

In the past our admin has paid a company to scan all records, digitize, and index them. What are your districts using to complete this?

​

https://redd.it/1awgrhh
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k12sysadmin (r/k12sysadmin)

Classroom camera for short-term e-learning

We have a student who will be home for a few weeks for medical reasons but still expected to "attend" class daily. Most of our teachers can handle the tech side, but we have a handful who are using the whole whiteboard for each lecture. We have webcams, but they don't really fit this use case. Can you recommend any budget-friendly cameras that could be mounted on a tripod in the front row and zoom as needed? (Also, why did an iPhone just flash into my mind as I wrote this?)

Open to alternatives here too. The faster, the better. This student is already at home, twiddling her thumbs, so we're playing catch-up.

https://redd.it/1b0hxg7
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k12sysadmin (r/k12sysadmin)

Who do you use for interactive panels?

We have 100% ViewSonic interactive panels for every classroom. It appears they have a life span of just about 5 years according to all the failures this year we have had. We have lost close to 10 with soundboards dying, a few with bad power supplies, and 1 with a bad backlight.

I am open to a new brand if this keeps up. Promethean has been at a few of our conferences and they seem nice. Are there any others you would recommend?

https://redd.it/1b0msk6
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k12sysadmin (r/k12sysadmin)

Promo Code for K12TechPro West Meetup in San Diego on April 19th

Take on some k12 tech dept professional development and hang out with the K12TechPro and k12sysadmin Community in San Diego!

Use promo code K12SYSADMIN77 for a discounted ticket.

Registration, full details, and agenda are here:

https://www.eventbrite.com/e/k12techpro-west-meetup-embassy-suites-by-hilton-san-diego-bay-downtown-tickets-777905926567?aff=oddtdtcreator

https://redd.it/1b0mg3q
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k12sysadmin (r/k12sysadmin)

AV suggestions -soon to be former Kaspersky shop

We're being forced by the state (Florida) to switch our AV from Kaspersky. Within the next seven days. And now we're looking at our options for ~1000 Windows stations and 15 servers. We have 2k KES licenses for 3 years for $30k.

We're looking at SentinelOne, Sophos, ThreatDown, and CrowdStrike right now. But, we don't have time to do demos with everyone.

So, what's everyone using and how do you like it? If you don't mind, what's your rough pricing?


https://redd.it/1b0jxec
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k12sysadmin (r/k12sysadmin)

Staff Reviews

What template do you use for staff annual/bi-annual reviews?

https://redd.it/1b0h450
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k12sysadmin (r/k12sysadmin)

Taxes - educator expense deduction

Do you claim this deduction? Do you think we qualify?

https://redd.it/1az2h0h
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k12sysadmin (r/k12sysadmin)

Co-op or MSP style services as a Director?

Does anyone here work for multiple schools as a vendor, like Director as a Service kind of deal? If so I would love to chat, I have questions about the approach and would like some insight from anyone who has been there.

I currently have a tiny (less than 100 enrollment) school without a Director or even tech that would like to contract me for summer services (identity management, network audit, update Student AUP, etc) but I'm not sure about it yet.

They mentioned maybe bringing in another school they coordinate with to create a sort of co-op so I could help both over the summer with the same policies/OU layouts and whatnot.

https://redd.it/1ayvczu
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k12sysadmin (r/k12sysadmin)

FOIABuddy.com?

Our district just got our first FOIA requests from this "tool." The PDFs it generates don't display properly in Acrobat (looks like they're using a tool that spoofs a fillable PDF--it's not actually one to standard under Adobe). Not quite sure if it was the tool or the submitter that messed up. Wondering if anyone else has gotten info from this tool and seen the same issues.

https://redd.it/1ay3jn4
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k12sysadmin (r/k12sysadmin)

Elementary Tech Classes

For many years we have had a once-per-week, 30-minute technology class for Kindergarten through 5th grade students. This was one of the specials classes along with Art, PE, Library, and Music. We're trying to determine if this is the best model. Just because we've always done it this way doesn't mean it's the correct solution. 

How much time per week do your elementary students have getting technology instruction, specifically using a mouse and keyboard?

Do you have a dedicated computer teacher? 

Does the elementary classroom teacher teach keyboarding skills and other aspects of using a keyboard? 

Is it part of library or some other class?

For context, our students have iPads K-2 and then Windows laptops 3rd - 8th grade. We know for sure that we want them to start learning to type on a keyboard at some point in elementary school.

Thanks!

https://redd.it/1ay3o7m
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k12sysadmin (r/k12sysadmin)

Remote support tools

We currently have ConnectWise ScreenConnect and are looking for a replacement. We need something that can provide unattended remote access to approximately 2000 endpoints. What is your product of choice?

https://redd.it/1axiyid
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k12sysadmin (r/k12sysadmin)

90+” Interactive Whiteboards

Hi everyone, I have a classroom with an aging SMART board that’s basically dying. There’s two teachers in that room: one needs a display that’s at least 90” big diagonally so all students can see what it displays. She’s fine with a projector on a large, regular white mark board.

The other teacher needs it to be interactive, so that she can interact with what’s being displayed.

The problem I find is most companies I have found have gone to TVs, but haven’t found any big enough. All I’ve seen max out at about 85”. I guess SMART (smarttech.com) has 94” and 97” boards, but the reseller requires us to buy in packs of 200. Since we just need 1, that’ll be a hard pass. Especially considering they’re bound to be several thousand dollars each.

So my question is: are there any interactive white boards out there, at least 90” big, and allows us to buy just 1?

https://redd.it/1axgb45
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k12sysadmin (r/k12sysadmin)

Student Chromebooks - Loaners or Swapping

When a student has a damaged, missing, etc chromebook, does your district give the student a loaner checked out from library/tech until theirs is returned, or just hand out a different chromebook?

View Poll

https://redd.it/1axdfs4
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k12sysadmin (r/k12sysadmin)

Trying to download global protect from Palo Alto

I am tyring to get to download our global protect client, usually by going to the VPN public IP address and today I am met with this, ERR_SSL_KEY_USAGE_INCOMPATIBLE. I use chrome and it is fully updated. Palo Alto is on 10.2.0-h2 because of the whole certificate thing that we had to fix by April. Is this a chrome thing?

https://redd.it/1awr67e
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k12sysadmin (r/k12sysadmin)

Weird DNS issues Paramount Plus etc.

Been having some strange DNS issues lately. We use MS-ISAC (Akamai) for external DNS (DC's sent to fowarders) . Websites like cnn.com,bbc.com,weather.com. Would not load. We changed forwarders to Quad 9 DNS, everything was working fine.

Today, paramountplus.com won't load. Tried changing my computer DNS to 8.8.8.8 and 1.1.1.1 manually (bypassing the DC external Quad 9 Forwarding) Still does not load,

Changed my DNS on my PC to the Akamai DNS, page loads fine....

https://redd.it/1awimp4
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k12sysadmin (r/k12sysadmin)

Boxlight Procolor Unpluggd Questions

We have a few older boxlight procolor 752u in some classrooms. Is there anyway to get the unpluggd app to stream wirelessly without allowing broadcasts. We use Aruba for wireless with a self hosted mobility controller or whatever they are calling it now.

https://redd.it/1awej4a
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