UX Digest ⭕️

02 Oct 2023 10:11

An ISO aadaam/an-iso-standard-way-of-product-discovery-9c30ce9b55e5/?utm_source=tlgrm_uxdigest">standard way of product discovery

Unleashing creativity: Where research meets ideas

How to overcome the limitations of A/B testing

Understanding Customer Satisfaction Score (CSAT)

🗞 Weekly: The UX Angst of 2023?

Analysis: A look behind judith.sanjuan/an-x-ray-of-the-glovo-app-to-understand-its-user-experience-61e4c44aed6c/?utm_source=tlgrm_uxdigest">Glovo’s user experience (delivery app)

Prototyping: The 10 heuristics of content design

Opinion: Why we don’t use personas


Fresh articles by Nielsen Norman Group:

ChatGPT, Bard, or Bing chat? Differences among 3 generative-AI bots

In-Page links for content navigation

🎥 UX in design sprints

🎥 Independent and dependent variables: Increase impact with small changes

🎥 Resolve conflict in UX: 3 steps


AI:

I used ChatGPT in one of my user research projects and here is what happened

ChatGPT and AI violate inclusive language principles

Making UX Research Heard: marissa.mymail/making-ux-research-heard-increasing-insights-influence-and-impact-with-ai-4b69f23ecb66/?utm_source=tlgrm_uxdigest">increasing Insights, Influence, and Impact with AI

Redefining conversational AI with large language models

Generative AI, a 101 for everyone


Beginners:

Missing the forrest for Usability — testing

5 things I wish I knew khoo.juliette/5-things-i-wish-i-knew-before-conducting-my-first-usability-test-8f0d1540f5bf/?utm_source=tlgrm_uxdigest">before conducting my first usability test

Streamlined UX: crafting intuitive interfaces

@uxdigest

UX Digest ⭕️

18 Sep 2023 10:11

Building better products: Introducing continuous user research in a fast-paced scale-up

Here’s how to make your personas more inclusive

10 things that make or break your international UX research studies

The influence of mobile technology on user cognition and memory

Are 3D graphs always worse than 2D graphs?

Process: Why we treat stakeholders as partners in the research process

🗞 Weekly: UX Research strategy for early-stage startups

Opinion: Are user surveys still relevant in modern UX Research

Case Study: Planning for Hossein.Sharafi/planning-for-user-research-on-payment-solutions-in-melli-bank-4ff90f487aa3/?utm_source=tlgrm_uxdigest">User Research on payment solutions in Melli Bank


Fresh articles by Nielsen Norman Group:

Accessibility and inclusivity: study guide

User Interviews 101

🎥 Gain-Loss framing

🎥 Primacy Effect: Put important things first

🎥 Avoid keyword matching in affinity diagramming


Prototyping:

How to build intentional UX in an era of persuasive technology

thenikhildeshpande/micro-interactions-how-they-help-in-smooth-ui-experience-3e2c0a1aaf17/?utm_source=tlgrm_uxdigest">Micro Interactions: How they help in smooth UI experience

Holiday shopping insights: Keep up with deal-seeking shoppers


Beginners:

ABCDX segmentation — a guide to product growth and optimization

Why shivanshudev/why-user-journey-is-important-for-your-saas-4f9b951b4544/?utm_source=tlgrm_uxdigest">user journey is important for your SaaS?

@uxdigest

UX Digest ⭕️

04 Sep 2023 10:11

A framework to integrate accessible design and inclusive research at scale

Decoding user emotions: Understanding the hidden signals in UX research interviews

Embracing the future: The santhishmahiban4/embracing-the-future-the-power-and-potential-of-voice-user-interfaces-7b19c014e840/?utm_source=tlgrm_uxdigest">power and potential of Voice User Interfaces

Upcoming UX conferences to attend in 2024

AI: Best 14 AI tools in 2023

🗞 Weekly: Aspects of UXR that are compatible with AI

Opinion: aadaam/why-ux-research-is-falling-54955c7ddbbf/?utm_source=tlgrm_uxdigest">Why UX Research is falling or who controls the cycle of product development


Fresh articles by Nielsen Norman Group:

🎥 Why you should hire UX generalists first

🎥 4 ways to support international purchasers


Prototyping:

How (not) to get people to download your app

Writing for our design system

Targeting a luxury driver experience: Design considerations for automotive HMI and interiors

Data visualisation: the value of design

How we designed mkarrfan/how-we-designed-for-the-less-techy-construction-industry-79113d3a5e63/?utm_source=tlgrm_uxdigest">for the less-techy construction industry?

Use of color. Use colors, but never rely solely on colors, as some people might not be able to distinguish them


Case Study:

How a responsive milagrosprudente/how-a-responsive-website-for-a-small-argentinian-pastry-shop-in-germany-fights-back-homesickness-4b12a9f1a805/?utm_source=tlgrm_uxdigest">website for a small argentinian pastry shop in Germany fights back homesickness

Quit smoking App product design


Interesting:

Pilot error, chapanis and the shape of things to come

Burying the head. Understanding the Ostrich effect


Beginners:

Unlocking the power of UX — A guide to User Research

UX Research & UX Audit for product designer

User mokwugwochisom/user-personas-and-problem-statement-abd61ed680fe/?utm_source=tlgrm_uxdigest">personas and problem statement

Exploring user realities: Understanding cultural probes in User Research

A/B testing the big dog of customer research

Change the “U” in UX — how to dartagossieau/change-the-u-in-ux-how-to-design-experiences-for-real-human-beings-instead-of-abstract-users-35ac4d3f32ea/?utm_source=tlgrm_uxdigest">design experiences for real human beings instead of abstract users?

@uxdigest

UX Digest ⭕️

21 Aug 2023 10:11

The ethics of dark patterns: ActionableDesign/the-ethics-of-dark-patterns-balancing-business-goals-and-user-well-being-f7c6d3321a96/?utm_source=tlgrm_uxdigest">Balancing business goals and user well-being

UX and NPS Benchmarks of home improvement websites (2023)

Lean UX in action: How to maximize productivity and minimize waste

🗞 Weekly: Systems UX Research

🎥 Interview: Design for a better world with Don Norman


Opinion: isa-he/future-of-ux-research-363833d2eeee/?utm_source=tlgrm_uxdigest">Future of UX Research

Design: Common pitfalls in Design Systems — Overcoming grid challenges, semantic naming, accessibility


Fresh articles by Nielsen Norman Group:

Balancing natural behavior with incentives and accuracy in diary studies

Writing good survey questions: 10 best practices

🎥 Inductively analyzing qualitative data

🎥 Contrast in charts

🎥 How to use analytics in UX


Prototyping:

An art of holistic UX: Insights from the recent visit to the Apple Genius Bar

Striking the balance — The intersection of common sense and user research in UX Design

Winning back users who have turned off auto-renew: applace/winning-back-users-who-have-turned-off-auto-renew-strategies-for-success-a91791438165/?utm_source=tlgrm_uxdigest">Strategies for success


Beginners:

Avoid crappy and misleading desk research

Prototype testing isn’t as simple as you think

Choosing the right saikumar_742/choosing-the-right-research-method-for-building-user-centered-products-38381d87bb8b/?utm_source=tlgrm_uxdigest">research method for building user-centered products

A Research Guide: What is user research? Understand exploratory, generative & evaluative research approaches


Case Study:

A quick and dirty content design user test

Wicked problems in UX Design

@uxdigest

UX Digest ⭕️

07 Aug 2023 10:11

Breaking the Double Diamond with iterative discovery

A better way to do competitive analysis

6 User Research methods to boost hypothesis validation

Experience: 5 reasons why UX research studies fail

Research: Validating a tech savviness metric for UX Research

🗞 Weekly: Creating stakeholder FOMO

Opinion: A rant about terrible personas

ResearchOPS: Introducing the Cha Cha club–an invite-only club for ResearchOps Professionals

Case Study: Wise — UX without borders


Fresh articles by Nielsen Norman Group:

Context methods: Study Guide

Scrolljacking 101

🎥 Cognitive walkthroughs help assess interface learnability

🎥 Visual Design of UX maps

🎥 Visual treatments that improve accessibility


Beginners:

How you can create non-obvious UX research insights. 6 tips to sidestep “we already knew it” feedback on a research report

How to write effective Usability Testing questions — A beginner’s guide

aysuatasoy3565/when-to-use-which-method-series-1-usability-testing-c5feba349f7b/?utm_source=tlgrm_uxdigest">When to use which method series 1: Usability Testing

@uxdigest

UX Digest ⭕️

24 Jul 2023 10:11

Writing a user research report: tips and template slides

Developing a user insights library

How is B2B UX research any different

Do click tests predict clicks on product pages

5 tips to maximize your impact as a user researcher

🗞 Weekly: The power of vulnerability in UX Research

Design: Mastering UX design — top 10 must-read books in 2023


Fresh articles by Nielsen Norman Group:

Usability testing with older adults

Using imagery in visual design

Qualitative usability testing: Study guide

Remote usability testing: Study guide

🎥 Deductively analyzing qualitative data

🎥 What is visual weight?

🎥 Discovery in agile


Prototyping:

Google Maps — about that left turn

Tables that aren’t boring: A guide to creating visually appealing and informative data tables


AI:

Announcing the state of AI in customer service: 2023 report

5 AI tools for user research

Optimizing website user experience: How AI personalization algorithms drive conversion rates


Opinion:

Don’t let stakeholder bias derail your user research

Democratization won’t save research

Instead of democritization, ki.aguero/instead-of-democritization-try-putting-some-research-on-rails-d44b550f814/?utm_source=tlgrm_uxdigest">try putting some research “on rails”

The fake aura of care in UX


Beginners:

Overcoming cognitive bias in User Research

he.lo.ma.dw/quantitative-research-methods-355c41e04d2/?utm_source=tlgrm_uxdigest">Quantitative research methods

Asking the right questions in user interviews

5 excuses for not running user research, and how to overcome them

@uxdigest

UX Digest ⭕️

10 Jul 2023 10:11

Consider accessibility during user research

Prototyping: Why user onboarding is important — Best practices and case studies

🗞Weekly: Scaling UX Research

Process: The qualitative research process, end-to-end

🎥 Interview: How UX Research is changing the automotive landscape with Dr. Thomas Vöhringer-Kuhnt


Fresh articles by Nielsen Norman Group:

AI-powered tools for UX Research: Issues and limitations

Quantitative UX: Glossary

10 best intranets of 2023: What makes them great

Virtual queues: 13 best practices for managing the wait

🎥 Why prioritize personas?

🎥 Pilot testing in UX Research


Case Study:

JTBD Research — How we at Amenitiz discovered the key jobs and pain points of hospitality professionals

Wise: UX without borders


Beginners:

The A to Z for generative user research

11 common challenges you face as a researcher

How to james.dills.nwankwo/how-to-conduct-effective-stakeholder-interviews-405fd3f4e0d7/?utm_source=tlgrm_uxdigest">conduct effective stakeholder interviews

Hand picked Survey tools for UX designers

@uxdigest

UX Digest ⭕️

21 Jun 2023 10:11

How Research Operations impacts organizational culture

🗞 Weekly: Impressions from UXRConf 2023

Process: fuadijulkarnaen/ux-behind-chromaluxe-c7076fbc5eaf/?utm_source=tlgrm_uxdigest">Chromaluxe UX Process

Experience: What migrating our jaredforney/what-migrating-our-research-repository-taught-me-about-knowledge-management-38b26995402f/?utm_source=tlgrm_uxdigest">research repository taught me about knowledge management

Prototyping: The problem with bad error messages (and how to fix them)

Opinion: Democratization won’t save research


Fresh articles by Nielsen Norman Group:

🎥 Wizard of Oz method in UX

AI: First new UI paradigm in 60 years

An error messages scoring rubric

🎥 Participant lists for UX workshops

🎥 Informed consent for UX Research


Beginners:

Fact-based UX: personas

How to efficiently conduct unmoderated testing

Yes. aaronpaulgz/yes-youll-need-statistics-in-ux-88638550f432/?utm_source=tlgrm_uxdigest">You’ll need statistics in UX

Mastering usability testing: 10 essential tips

How UX research understands users and drives very accurate solutions

The 4 stages of mohamedyosef101/the-4-stages-of-any-ux-research-process-f9db949434a3/?utm_source=tlgrm_uxdigest">any UX research process

@uxdigest

UX Digest ⭕️

14 Jun 2023 10:11

UXLx 2023 — Wrap Up — Talks Day

Fact-based ux: gabriel_belisiario/fact-based-ux-information-architecture-e1b6e9912ce/?utm_source=tlgrm_uxdigest">information architecture

The importance of creating wow moments

AI: Coaching AI technology teams to drive user-centered improvements

🗞 Weekly: Build your ideal UXR team


Process:

Creating impact with Research Ops — leveraging the power of communities

vicdearanzeta/operationalizing-research-at-a-startup-79a306f11cb1/?utm_source=tlgrm_uxdigest">Operationalizing research as a solo researcher


Beginners:

How janbckx11/how-accessibility-will-make-you-money-772416b4a806/?utm_source=tlgrm_uxdigest">accessibility will make you money

Scrappy Research

Contrast abhaykhs/contrast-between-ux-and-usability-50c389604b4f/?utm_source=tlgrm_uxdigest">between UX and Usability

samiknaus/ux-research-and-assets-f8c788bd5e5f/?utm_source=tlgrm_uxdigest">UX Research and assets

@uxdigest

UX Digest ⭕️

09 Jun 2023 10:11

Psychology of UX in trading

Fact-based ux: benchmarking

Measuring tech savviness with technical activity checklists

Magic of data-driven UX: Elevating User Experiences with insights

Prototyping: mobile_44538/mobile-accessibility-78598b2c501c/?utm_source=tlgrm_uxdigest">Mobile accessibility

Interview: Designing a better world with Don Norman

Opinion: AR Headsets accessibility — Apple Vision Pro

Interesting: Architecture Tours, through the lens of UX Research


Beginners:

Measuring the product adoption in UX

Breaking into UX: Early career questions

@uxdigest

UX Digest ⭕️

05 Jun 2023 10:11

Democratising user research

Product discovery guide: katerina_mnuk/product-discovery-guide-plan-deliver-and-evaluate-fe7398a1d544/?utm_source=tlgrm_uxdigest">Plan, Deliver and Evaluate & katerina_mnuk/product-discovery-guide-desk-research-and-goals-355db0d3c6e7/?utm_source=tlgrm_uxdigest">Desk research and katerina_mnuk/product-discovery-guide-desk-research-and-goals-355db0d3c6e7/?utm_source=tlgrm_uxdigest">Goals

Measuring the product adoption in UX

Prototyping: The power of accessible images

🗞 Weekly: Empirical analysis of comment classifications using ChatGPT


Fresh articles by Nielsen Norman Group:

Prioritizing user needs: Vanguard mobile app

Skeleton screens 101

🎥 Hire and retain UX employees

🎥 Help users think aloud

🎥 Confounding variables: How to deal with them (Part 2 of 2)


Beginners:

The importance of good research questions

How to choose the ideal UX Research method

kaartikmalhotra1/attention-and-ux-ff2d21d71c17/?utm_source=tlgrm_uxdigest">Attention and UX

10 crucial UI/UX metrics every start-up should be tracking

My research hasn’t been applied — mohamedyosef101/my-research-hasnt-been-applied-how-to-stop-this-from-happening-to-you-4b69abd0c810/?utm_source=tlgrm_uxdigest">How to stop this from happening to you


Interesting:

Exploring the needs of home tymccann/exploring-the-needs-of-home-baristas-who-are-blind-and-low-vision-e7d57f6c6e53/?utm_source=tlgrm_uxdigest">baristas who are blind and low vision

aishwaryabhatiaux/how-human-memory-works-while-learning-recalling-180af3e832f1/?utm_source=tlgrm_uxdigest">How human memory works while learning/recalling?


Case Study:

Driving jibinmathew1291/driving-innovation-through-design-thinking-process-a-ux-case-study-8ff2163f033d/?utm_source=tlgrm_uxdigest">innovation through design thinking process

Upgrade your home office routine with ketanbhereupwork/upgrade-your-home-office-routine-with-an-innovative-intelligent-water-bottle-platform-a-ux-case-23aac04ea23c/?utm_source=tlgrm_uxdigest">an innovative smart water bottle platform

@uxdigest

UX Digest ⭕️

31 May 2023 10:11

Illustrating for accessibility: Enhancing digital experiences for colorblind users

Understanding the five planes of UX

Understanding EU’s digital Accessibility rules

Process: Agile & UX — a failed marriage?

Prototyping: User Experience — calvincolton/user-experience-designing-with-data-in-mind-a2db821aa546/?utm_source=tlgrm_uxdigest">Designing with data in mind

AI: Leveraging guptaswati32/leveraging-ai-to-optimize-user-research-methods-b7e7f687f699/?utm_source=tlgrm_uxdigest">AI to optimize user research methods

Beginners: Continuous discovery habits — How to deal with User Interviews

Design: The impact of Lego on UX Design — Building better User Experiences brick by brick

Interesting: Women didn’t want usableweb/women-didnt-want-a-beach-without-men-92218592573d/?utm_source=tlgrm_uxdigest">a beach without men

@uxdigest

UX Digest ⭕️

26 May 2023 10:11

1911research/free-tools-resources-for-ux-researchers-14641d7f7b02/?utm_source=tlgrm_uxdigest">Free tools & resources for UX Researchers

Information system design with a UX mindset — danubius.io/information-system-design-with-a-ux-mindset-how-should-we-organize-information-well-3173637f7871/?utm_source=tlgrm_uxdigest">How should we organize information well

AI: Can ChatGPT replace UX Researchers? An empirical analysis of comment classifications

Process: Gamifying UX Research — hamad.asghar/gamifying-ux-research-turning-research-activities-into-engaging-experiences-a6774e853f5b/?utm_source=tlgrm_uxdigest">Turning research activities into engaging experiences


Prototyping:

temitopefatoki658/inclusive-design-principles-348e8cfdccb8/?utm_source=tlgrm_uxdigest">Inclusive design principles

Implementing kennjthn12/implementing-nielsens-10-usability-heuristics-e4e193d89574/?utm_source=tlgrm_uxdigest">Nielsen’s 10 usability heuristics


Beginners:

humarsantos/usability-tests-common-mistakes-eafccb0fc593/?utm_source=tlgrm_uxdigest">Usability tests, common mistakes

Best practices for hello_78980/best-practices-for-conducting-remote-user-research-7c79ca0373f3/?utm_source=tlgrm_uxdigest">conducting remote user research

The art of user interviews in UX Research

User Experience testing: Blazing the trail for tech organizations

rajbir2602/making-user-personas-58e9740a362e/?utm_source=tlgrm_uxdigest">Making user personas

@uxdigest

UX Digest ⭕️

22 May 2023 10:11

Creating accessible user experiences — Ladies that UX London

Technology cards: A design game for navigating in a future of digital technologies

🗞 Weekly: Kind ML through UX Research

Analisys: Apple’s critical UX mistake compelled them to undertake a complete redesign of their product


Fresh articles by Nielsen Norman Group:

Product-Led growth and UX

The hawthorne effect or observer bias in User Research

Error-message guidelines

🎥 Collaborating with product partners: 3 tips

🎥 6 tips for improving language switchers on ecommerce sites

🎥 How to: Content inventory and audit


AI:

Designing for humanity — Exploring the discussions of Human-Centered AI

Why the AI revolution is kicking off from a text box


Experience:

thats.not.rocket.science/ux-of-bad-habits-why-we-keep-doing-things-bad-for-us-85cbc49ee06c/?utm_source=tlgrm_uxdigest">UX of bad habits — Why we keep doing things bad for us

Unconventional pathways — Mahalakshmi_G/unconventional-pathways-reflections-on-the-self-and-the-journey-towards-becoming-an-ux-researcher-473c90cb3aef/?utm_source=tlgrm_uxdigest">reflections on the self and the journey towards becoming an UX Researcher


Beginners:

Why & how you should always nour.algharibeh/why-how-you-should-always-build-stakeholder-maps-715195ec89fb/?utm_source=tlgrm_uxdigest">build Stakeholder Maps

The beginner’s guide to user stories and requirements

sayid.moghadam/short-to-review-uxr-methods-9fdbce8cbc66/?utm_source=tlgrm_uxdigest">Short to review UXR methods

@uxdigest

UX Digest ⭕️

17 May 2023 10:11

clg/a-taxonomy-for-product-feedback-f8383d84ab23/?utm_source=tlgrm_uxdigest">A taxonomy for product feedback

Discovery workshop: harshishah.5/discovery-workshop-benefits-risks-of-skipping-it-42f37abc4d7e/?utm_source=tlgrm_uxdigest">benefits & risks of skipping it

From sociology to UX Research

When to run unmoderated user testing

Heuristic evaluation: kcapuchino06/heuristic-evaluation-catching-usability-issues-on-a-budget-21da0c909e42/?utm_source=tlgrm_uxdigest">catching usability issues on a budget

Process: Tangible artifacts and collaborative networks

AI: The future of UX Research with the implementation of AI tools — it’s not ChatGPT

Tool: How to connect Zoom to Dovetail

Opinion: rahulux.work/minimalism-in-ux-3aac3f331ab9/?utm_source=tlgrm_uxdigest">Minimalism In UX

Case study: Designing kvividsnaps/case-study-designing-a-event-organizer-app-for-event-organizing-e589f6759806/?utm_source=tlgrm_uxdigest">a event organizer app for event organizing


Prototyping:

Why round corners are more efficient for human consumption

Accessibility and friction: Making technology work for mental illness

Designing intuitive onboarding experiences for SaaS products: Unlocking user adoption and product success

How to decide which login method to use? A guide to design authentication pages


Beginners:

Quantitative, qualitative

What are the best UX activities to carry out? It depends…

@uxdigest

UX Digest ⭕️

25 Sep 2023 10:11

Building and evaluating UX Research portfolios

Sketching User Experiences: 56kasturi/sketching-user-experiences-bridging-imagination-and-innovation-b70338e1c5ad/?utm_source=tlgrm_uxdigest">Bridging imagination and innovation

Why user stories belong in the garbage

Is a remote research workshop as good as an in-person one?

💵 10 tips about A/B testing experimentation

🗞 Weekly: How 1k User Researchers use AI

Prototyping: Mastering cognitive load reduction in UX Design

Interesting: Adronitis — The emotional landscape of research

Design: 7 courses that annikaxwirth/7-courses-that-will-help-you-master-inclusive-design-5d8239a1e462/?utm_source=tlgrm_uxdigest">will help you master inclusive design


Fresh articles by Nielsen Norman Group:

Confounding variables in quantitative studies

Information foraging with generative AI: A study of 3 chatbots

🎥 Accordions on mobile

🎥 Engagement metrics in UX

🎥  Designer gatherings


AI:

Using the power of AI to democratize UX insights

AI as a research participant: Tips, tools, and techniques


Beginners:

Ten tips to seanmichaelkelly/ten-tips-to-improve-your-user-research-reports-16dcddb471a5/?utm_source=tlgrm_uxdigest">improve your User Research reports

A designer’s guide to weekly, scrappy, rapid iteration and testing

Why nasir-ahmed03/why-user-stories-are-key-to-great-ux-3f0cd7536dfa/?utm_source=tlgrm_uxdigest">user stories are key to great UX

@uxdigest

UX Digest ⭕️

11 Sep 2023 10:11

5 examples of collaborative user interviews — Designing with users

Gamification in Usability testing: A comprehensive approach to innovative UX Research

Essential metrics for Click Testing

New trends in Accessibility

🗞 Weekly: UX Research strategy for early-stage startups

Process: Successful iteration requires going beyond agile

Prototyping: The dangers of deceptive design patterns (and how to avoid them)

Opinion: Research is Research — Rethinking market research’s place in ResearchOps


Fresh articles by Nielsen Norman Group:

UX-Research methods: Glossary

Rewriting digital content for brevity

CrossFunctional-collaboration: Challenges and strategies for success

Information Architecture vs. Sitemaps: What’s the difference?

🎥 Awesome resumes for UX career changers

🎥 When thinking aloud fails


Beginners:

mokwugwochisom/empathy-map-9798ee28a2bd/?utm_source=tlgrm_uxdigest">Empathy Map

Information Architecture: Building giftwamatuba/information-architecture-building-the-foundation-of-user-friendly-websites-789e7e6f68b5/?utm_source=tlgrm_uxdigest">the foundation of user-friendly websites by Steve Krug

User Stories: A comprehensive guide for beginners


Case Study:

Story of how I singhshreyanshi83/story-of-how-i-designed-a-multi-purpose-reminder-device-ed2f6730a0ae/?utm_source=tlgrm_uxdigest">designed a multi-purpose reminder device

Turning a 100-year-old bank into a digital innovator

@uxdigest

UX Digest ⭕️

28 Aug 2023 10:11

Why “User” research nathaniel.dumas.iii/why-user-research-needs-to-move-beyond-causality-and-correlation-12ce91751a5/?utm_source=tlgrm_uxdigest">needs to move beyond causality and correlation

Your stakeholders are hungry for user insights — ki.aguero/your-stakeholders-are-hungry-for-user-insights-are-you-serving-up-raw-ingredients-or-tasty-treats-69ff4b20a5b4/?utm_source=tlgrm_uxdigest">are you serving up raw ingredients or tasty treats?

🗞 Weekly: UX Research over the last 25 years

Opinion: Why PMs should stop conducting user interviews like a UX researcher and start conducting them like a PM

Tool: Web3 UX Research georgia.rakusen/web3-ux-research-as-a-public-ood-e5e0bc5dc2b6/?utm_source=tlgrm_uxdigest">as a public good

Case Study: gitasd99/user-research-study-case-idea-box-c6a089cea9a5/?utm_source=tlgrm_uxdigest">IDEA BOX


AI:

150+ ChatGPT Prompts: UX Edition Premium

Learn how AI can unlock productivity, according to AI founder Andrew Louder


Fresh articles by Nielsen Norman Group:

Dark mode: How users think about it and issues to avoid

Web UX: Study guide

🎥 UX in SAFe

🎥 Visual design hacks for the non-designer

🎥 Level up your focus groups


Prototyping:

What is voice user interface in web design

Scripting user delight — palashhjain22/scripting-user-delight-ux-writing-that-boosts-products-and-powerfully-communicates-brands-b4ec3836e004/?utm_source=tlgrm_uxdigest">UX palashhjain22/scripting-user-delight-ux-writing-that-boosts-products-and-powerfully-communicates-brands-b4ec3836e004/?utm_source=tlgrm_uxdigest">writing that boosts products and powerfully communicates brands


Beginners:

The best way to understand user needs and pain points without a big research budget

Data science effectiveness as a UX problem

dlnnimesha/user-research-and-analysis-158f2f005790/?utm_source=tlgrm_uxdigest">User research and analysis


Interesting:

How have UX job titles changed in the last 15 years

The evolution of the iMac 1998 – 2023

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UX Digest ⭕️

14 Aug 2023 10:11

Connecting UX and EX: Better employee experience

Breaking the rules: When consistency in microcopy does more harm than good

Does removing the neutral response option affect rating behavior?

ActionableDesign/ux-design-ethics-striking-the-right-balance-3ed1bafb7245/?utm_source=tlgrm_uxdigest">UX design ethics: Striking the right balance

AI: The ultimate collection of generative AI-UX interactions

Opinion: Is UX fragile? The challenges that threaten us, and the opportunities therein

Case Study: Uncovering a backup admin’s journey through a diary study


Fresh articles by Nielsen Norman Group:

Tree testing: Fast, iterative evaluation of menu labels and categories

Overcoming the articulation barrier in generative AI using hybrid interfaces

Relationship mapping: Strategically focus on key people

Lean UX & Agile: Study guide

🎥 Balance in UX Design: Symmetry, asymmetry, and radial balance

🎥 What, when, why: Research goals, questions, and hypotheses

🎥 Consistency vs. Innovation in UX Design


Prototyping:

Decoding dark UX patterns — Unmasking manipulative design tactics

The role of gamification in UX design: creating engaging user experiences

akojaolamide/design-principles-user-experience-b762853872ca/?utm_source=tlgrm_uxdigest">Design principles & User Experience


Beginners:

When to and when not to do user testing?

Is your soyeon.lee/is-your-product-really-an-mvp-774294a9b44d/?utm_source=tlgrm_uxdigest">product really an MVP?

Are you asking customers the wrong questions? Understanding Customer vs. User Research

martintutko/demystifying-a-b-testing-a-quick-guide-to-a-b-testing-for-beginners-3c15adc699b2/?utm_source=tlgrm_uxdigest">Demystifying A/B testing: A quick guide to A/B testing for beginners

Unlock the secrets: 10 key rules for an unforgettable website UX


Design:

Apple’s Design Awards 2023: UX insights & analysis of winners

Top 5 design systems that streamline design process and Figma UI kits for them

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UX Digest ⭕️

31 Jul 2023 10:11

Acceptance criteria for User Stories and their role in product development

Sample sizes for comparing rating scales to a benchmark

I figured out the secret to the christinazouras/i-figured-out-the-secret-to-a-bulletproof-ai-powered-ux-research-analysis-so-you-dont-have-to-4703606720db/?utm_source=tlgrm_uxdigest">best AI-powered UX research analysis so you don’t have to

💵 A/B testing: A step-by-step guide in Python

How to debug participant recruitment in B2B user research

Lessons in navigating career changes in UX and product design

🗞 Weekly: What's happening to UX Research right now?

Tool: Uncover themes faster than ever in canvas, now with AI clustering

Opinion: The grand illusion — praneethraj55/the-grand-illusion-the-real-behind-user-feedback-a-ux-perspective-13dee209d8e9/?utm_source=tlgrm_uxdigest">The ‘Real’ behind user feedback, a UX perspective

Interesting: The psychology of ChatGPT

Design: The 6 most important content design principles (with examples)


Fresh articles by Nielsen Norman Group:

Accordions on desktop: When and how to use

🎥 What is lean UX?

🎥 Usability testing with users' personal information

🎥 Clutter-Free charts


Prototyping:

Are data dashboards vanity projects?

Understanding gestalt principles in wireframing: From beginner to expert


Beginners:

Building a Minimum Lovable Product (MLP) — The key to successful product strategy

Harnessing data insights — discovering growth opportunities to achieve business objectives


Case Study:

Why Millennials & Gen Z shinta196/why-millennials-gen-z-need-habit-trackers-f65e68dfb4ee/?utm_source=tlgrm_uxdigest">need habit trackers

How Hubble found it’s first 10 paying customers

How we redesigned online fashion browsing

thesoapbosss/getvax-user-case-study-83d943d61b2d/?utm_source=tlgrm_uxdigest">GetVax

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UX Digest ⭕️

17 Jul 2023 10:11

Strategic UX Research is the next big thing. Jared’s Spool article

Evidence-based interviewing deep dive: The case against some common interview questions. Why you should collect specific stories about past behavior in interviews and how to do it

Why we need 11 Usability heuristics

Tool: Optimizing UX Research with Airtable — arinailmalhaqq/optimizing-ux-research-with-airtable-insider-tips-from-a-ux-researchers-perspective-b04db44aead4/?utm_source=tlgrm_uxdigest">Insider tips from a UX Researcher’s perspective

🗞 Weekly: Building feedback loops

Career: Why storytelling in UXR matters and how to uplevel your skills

Opinion: Write more, design less (and better). How writing reframes our knowledge and drives our decisions

Beginners: 💵 5 ways to drive impact with research

Case Study: Scaling a service quickly, with the help of user research

Design: Pragmatic pixel perfection — A manifesto for balancing design quality and speed


Fresh articles by Nielsen Norman Group:

AI improves employee productivity by 66%

CSD Matrix: Framework and template for shared understanding

Between-Subjects vs. Within-Subjects study design

🎥 Campbell's Law: The dark side of success metrics

🎥 Using quotes to share UX Research: 3 tips

🎥 How to use empathy maps


AI:

Using ChatGPT for User Research. Applying AI to 4 common user research activities

To AI or not to AI? The support leader’s dilemma

6 awesome AI tools for User Research

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UX Digest ⭕️

23 Jun 2023 10:11

User Muzeeb2010002-d/user-observation-in-ux-research-c15357142f9b/?utm_source=tlgrm_uxdigest">observation in UX research

Does Thinking Aloud uncover more Usability issues?

AI: 6 Powerful ways UX researchers can use ChatGPT to save time and improve results

Interesting: Fostering a community of early adopters


Prototyping:

Do you care about user experience as a front-end developer? Here are the Eun90/do-you-care-about-user-experience-as-a-front-end-developer-82398eaff6b6/?utm_source=tlgrm_uxdigest">insights from the Sunrise-Sunset project

9 UX tips and tricks aish_kmurthy/9-ux-tips-and-tricks-to-improve-your-cart-abandonment-rate-c8cdd09982a1/?utm_source=tlgrm_uxdigest">to improve your cart abandonment rate


Beginners:

Mastering Usability Testing: 10 essential tips

What is expert review in UX Design

Developing for accessibility: adelinewrites/developing-for-accessibility-inclusion-in-ux-design-eb832fbf5c3f/?utm_source=tlgrm_uxdigest">Inclusion in UX Design

How to conduct successful user interviews

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UX Digest ⭕️

16 Jun 2023 10:11

UXRConf 2023. beverlyavaz/uxrconf-2023-part-1-2264ba9cbe8a/?utm_source=tlgrm_uxdigest">Part 1 and beverlyavaz/uxrconf-2023-part-2-14d9f14d3063/?utm_source=tlgrm_uxdigest">Part 2

What is internal service design?

Opinion: Everyone can do research, but should they?

Interesting: The Reddit blackout — how bad UX triggered a user uprising


Beginners:

When and why to use a Click Test

10 amazing usability lessons from the book “Don’t make me think” by Steve Krug

7 yushe.design/7-must-know-research-methods-33879232782/?utm_source=tlgrm_uxdigest">must-know research methods

User-centered design essentials: enemonaokolo/user-centered-design-essentials-decoding-the-essence-of-the-user-167d61223d2f/?utm_source=tlgrm_uxdigest">Decoding the essence of the user

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UX Digest ⭕️

12 Jun 2023 17:18

3 reasons to interview angry users

40 unconventional questions to ask when hiring UX professionals

Prototyping: How gestalt principles can enhance user experience

Beginners: Where do I even bharath.madhusoodanan/where-do-i-even-start-my-focus-of-research-5cabb3e8fb96/?utm_source=tlgrm_uxdigest">start my focus of research?

Opinion: The future of UX Design — How AI and Machine Learning are changing the way we design

Design: The psychology of colors in UI/UX Design


Fresh articles by Nielsen Norman Group:

Bottom sheets: Definition and UX guidelines

How and why to include users in UX workshops

🎥 Proto personas

🎥 Basic psychology Is essential for UX practitioners


Case Study:

Enhancing user experience jayashreejnaidu_61643/enhancing-user-experience-in-the-terrace-using-the-design-thinking-process-851986d0bf62/?utm_source=tlgrm_uxdigest">in the terrace using the design thinking process

UXbyVikas/ux-case-study-auto-market-98322c1ecb7e/?utm_source=tlgrm_uxdigest">Auto Market

Streamlining shahadarrweli/streamlining-last-mile-operations-ux-ui-case-study-c846f273c07c/?utm_source=tlgrm_uxdigest">last mile operations

paulinebroussous/jeen-a-center-dedicated-to-women-47ded4f392f1/?utm_source=tlgrm_uxdigest">Jeen, a center dedicated to women

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UX Digest ⭕️

07 Jun 2023 10:11

Tips for recruiting B2B UX research participants

Influence of the Hawthorne Effect on user behavior: uxparrot/influence-of-the-hawthorne-effect-on-user-behavior-implications-for-ux-research-de559d8fdc4e/?utm_source=tlgrm_uxdigest">Implications for UX Research

Product Discovery Guide: katerina_mnuk/product-discovery-guide-desk-research-and-goals-355db0d3c6e7/?utm_source=tlgrm_uxdigest">Desk research and goals & katerina_mnuk/product-discovery-guide-brainstorm-and-prioritise-a115b8d71f18/?utm_source=tlgrm_uxdigest">Brainstorm and Prioritise & katerina_mnuk/product-discovery-guide-plan-deliver-and-evaluate-fe7398a1d544/?utm_source=tlgrm_uxdigest">Plan, Deliver and Evaluate

Research: What will the world look like in 20 years’ time?

🗞 Weekly: The UX Research reckoning

Process: The problem with ksoucy/the-problem-with-research-democratization-that-people-arent-talking-about-827831c5ee38/?utm_source=tlgrm_uxdigest">research democratization that people aren’t talking about

AI: carol_bernate/the-bridge-to-ai-insight-25c87e7143b6/?utm_source=tlgrm_uxdigest">The bridge to AI insight

Prototyping: Designing the invisible — uxparrot/designing-the-invisible-creating-intuitive-and-engaging-ar-mobile-experiences-d7b94f4daf3b/?utm_source=tlgrm_uxdigest">Creating intuitive and engaging AR mobile experiences

Interesting: The dance of presentations in UX


Opinion:

Never interview users alone: Interviews as the Trojan Horse of a human-centered approach

A new double diamond, AI obsession, tokens for dataviz, UX workshop


Beginners:

Decoding UX success: Persuading clients to embrace testing and research for optimal design

UX interviews: jnblatz/ux-interviews-how-to-wrap-things-up-34393a0de80e/?utm_source=tlgrm_uxdigest">How to wrap things up

Why accessibility matters

Think UX Research is optional? Think again!

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UX Digest ⭕️

02 Jun 2023 10:11

Avoiding analysis paralysis: pkovac998/avoiding-analysis-paralysis-streamlining-data-interpretation-in-user-research-7e5febdfdaec/?utm_source=tlgrm_uxdigest">Streamlining data interpretation in user research

How inclusive design can shape accessible and user-friendly physical products

Is what you see what you get? Examining the evaluator effect in unmoderated usability testing

Developing a user insights library

Prototyping: Web accessibility standards and guidelines: mitabhay0/web-accessibility-standards-and-guidelines-w3c-wai-95a53b7ec02d/?utm_source=tlgrm_uxdigest">W3C WAI

Tool: How to connect Jira, Confluence, and Trello to Dovetail

Experience: What I wish I knew before starting a UX Research career

AI: How to use AI to improve the customer experience in SaaS

Interesting: Why did Nokia phones fail? Nokia’s failure from a UX perspective

Design: Why design teams need psychological safety


Beginners:

How to use the psychological mechanisms for enhanced user experience

Usability test tip: unpack when the user asks questions

The UX Research method matrix: A systematic approach for method selection

morganetanguy/what-makes-digital-accessibility-a-crucial-aspect-of-the-user-experience-a5f440f7b2ca/?utm_source=tlgrm_uxdigest">Why is digital accessibility a crucial aspect of the User Experience?

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UX Digest ⭕️

29 May 2023 10:11

An introduction to the pazabahia/an-introduction-to-the-ux-triptech-method-7362fa02029f/?utm_source=tlgrm_uxdigest">UX Triptech method for evaluating early design concepts

UX vs. security: Finding the right balance

Walmart’s loss of $1.85 Billion from a single UX mistake!! ⚠️❌

🗞 Weekly: Empirical analysis of comment classifications using ChatGPT

Process: Whatfix’s 6 strategies for democratizing research

Interesting: Just because you can, doesn’t mean you should


Fresh articles by Nielsen Norman Group:

Design risks: How to assess, mitigate, and manage them

How screen-reader users type on and control mobile devices

🎥 Problem space and solution space research

🎥 Prepping for UX workshops: Day-0 calls


AI:

UX-ing with ChatGPT and MidJourney

Revolutionising user testing: How AI will transform the way we evaluate user experience


Prototyping:

Text input states

Optimizing insights-cave/optimizing-micro-interactions-for-the-best-user-experience-c5955f5fc96e/?utm_source=tlgrm_uxdigest">micro-interactions for the best user experience


Beginners:

Dwell time: The love story between UX and user engagement

gizemkorpinar/the-importance-of-user-psychology-in-usability-testing-684473ea99f5/?utm_source=tlgrm_uxdigest">Importance of user psychology in usability testing

The ultimate UX guide for designers and organizations

How to do useless research

@uxdigest

UX Digest ⭕️

24 May 2023 10:11

Peeling the ‘Research Onion’: snowbervaqar/peeling-the-research-onion-uncover-the-secret-layers-of-your-users-mind-for-irresistible-320d744d658b/?utm_source=tlgrm_uxdigest">Uncover the secret layers of your users’ mind for irresistible designs

Strategies to danishaslam1123/strategies-to-minimize-response-bias-in-surveys-9941c77b18ba/?utm_source=tlgrm_uxdigest">minimize response bias in surveys

Leveraging motion design: Enhancing usability and user experience

Prototyping: ChatGPT iOS app — sgallery.one/unpacking-the-design-flaws-in-chatgpt-ios-app-d2692522e9f8/?utm_source=tlgrm_uxdigest">What’s wrong with the navigation patterns

Process: nisha_conote/the-engine-that-hums-ux-research-b77bd59e150e/?utm_source=tlgrm_uxdigest">The engine that hums — UX Research

Analisys: Ticketmaster — the UX of a true monopoly

Experience: Why we built an in-house Usability Lab

AI: Chaos to clarity — The 8 principles of IA

Opinion: 7 key UX insights


Beginners:

Back-to-basics UX: tom_rowson/back-to-basics-ux-five-things-to-always-do-c5341543fd3e/?utm_source=tlgrm_uxdigest">five things to always do

4 micro-uxlex/4-micro-tips-for-writing-research-reports-eb57164518f0/?utm_source=tlgrm_uxdigest">tips for writing research reports

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UX Digest ⭕️

19 May 2023 10:11

The list of heygauravsharma/10-the-list-of-most-common-ux-deliverables-a06764857c89/?utm_source=tlgrm_uxdigest">most common UX deliverables

rflaminzeanu/search-three-models-of-finding-4aa43bd7661a/?utm_source=tlgrm_uxdigest">Search three models of finding

How to measure user experience in your next usability test

UX and NPS benchmarks of office supply websites

Prototyping: The 7 principles of universal design

AI: Design thinking and AI — Enhancing user-centered design with ChatGPT

Opinion: Gamification as part of your UX Research method

Case Study: Rethinking User Experience in designing cafeterias in semi-urban pockets of India


Beginners:

Defining the difference between analysis and synthesis in user research

When to run unmoderated user testing

@uxdigest

UX Digest ⭕️

15 May 2023 10:11

Avoiding pitfalls in talieh.kazemi.esfeh/avoiding-pitfalls-in-reporting-user-behavior-changes-fdd8175aefe9/?utm_source=tlgrm_uxdigest">reporting user behavior changes

💵 Using diary studies to deepen understanding of user behavior. Best practices for planning and conducting a diary study analysis

🗞 User Weekly: User research hierarchy of needs

Process: Why UX writers should be involved from the start

Experience: ed.howarth/taming-the-beast-airtable-7e5967e50c7/?utm_source=tlgrm_uxdigest">Taming the beast (Airtable)

Ethics: User research and ethics — balancing the needs of participants and design goals

Design: Will designers be able to replace the real world?


Fresh articles by Nielsen Norman Group:

Conducting mobile accessibility research with screen-reader users

🎥 Hybrid workshops

🎥 Confounding variables 101 (Part 1 of 2)


Prototyping:

Unleashing the power of cognitive load: Amityogiraj_/unleashing-the-power-of-cognitive-load-the-surprising-secrets-ux-designers-dont-want-you-to-know-2be07b8b4aed/?utm_source=tlgrm_uxdigest">The Surprising secrets UX designers don’t want you to know

Miller’s law simplified: A beginner’s guide


AI:

The surprising reasons why we lack user feedback in the AI cycle

Less is more: How minimalism & AI are revolutionizing enterprise OKRs

The human side of AI: Navigating its consequences in the real world


Opinion:

How could dopamine studies empower your CJM (Customer Journey Map)

Bridging the gap — how UX and Service Design kola.wale/bridging-the-gap-how-ux-and-service-design-can-work-together-3939fdbaf537/?utm_source=tlgrm_uxdigest">can work together

💵 Why UX Researchers should be dungeon masters

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