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A regular selection of the best UX posts from English-language resources. Not only fresh articles with author's comments, but also a library of useful materials! Russian materials are collected here @uxhorn Write on both channel: @lightmaker

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UX Digest ⭕️

3 methods to organize productive brainstorming

Designing research workshops & requirement gathering strategies

How framing affects your decisions

Why you should not use staff with access needs marian.isabel.avery/why-you-should-not-use-staff-with-access-needs-to-test-the-accessibility-of-your-products-and-a30f75ee055b/?utm_source=tlgrm_uxdigest">to test the accessibility of your products and services

Changes to rating scale formats can matter, but usually not that much

You can report percentages with small samples, but should you?

The human touch: Why AxisDesignLab/the-human-touch-why-field-usability-testing-matters-95bf99a77caf/?utm_source=tlgrm_uxdigest">field usability testing matters

Marketing: How to segment your users

Experience: From academia to industry — what I’ve learnt as a psychologist turned UX researcher

Opinion: Why & how you should always build stakeholder maps

🗞 Weekly:

From academia to industry: Lessons from a psychologist

Navigating user research in the age of AI


Process:

From feedback to action — The journey of redesigning the product category page in Trendyol meal seller center

There are UX processes; Not everybody uses them

💵 The ultimate guide to calibration

💵 The power of collaboration in User Research


Tool:

Best tools for conducting User Research without an existing user database

23 best user experience research tools of 2024


Fresh articles by Nielsen Norman Group:

CARE: Structure for crafting AI prompts

Visual Design: Glossary

Promptframes: Evolving the wireframe for the age of AI

Design Systems vs. Style Guides

🎥 Tabs vs. Accordions: When to use each

🎥 Interactive UX Maps 101

🎥 How to conduct a heuristic evaluation

🎥 AI isn't ready for UX Design


AI:

Navigating User Research in the age of AI

How to use ChatGPT to organize your ideas like a Pro

AI product design: Identifying skills gaps and how to close them

Why AI will never replace good User Researchers

Generative AI UX design patterns

Navigating the challenges of using LLMs for the synthesis of user insights

The Z-Inspection: a method to evaluate an AI’s trustworthiness


Prototyping:

User onboarding in product design — fseewald/user-onboarding-in-product-design-how-to-get-it-right-64a28cea9a95/?utm_source=tlgrm_uxdigest">how to get it right

Low fidelity design is higher up the value chain

Inclusive Design: Understanding chechaa/inclusive-design-understanding-the-persona-spectrum-55b86dc30982/?utm_source=tlgrm_uxdigest">the persona spectrum

romaany98/dark-patterns-in-ux-d887ae471ea6/?utm_source=tlgrm_uxdigest">Dark patterns in UX

7 tips for fantasy sports developersdavidwyatt309/7-tips-for-fantasy-sports-developers-to-enhance-user-experience-97b974ad7de4/?utm_source=tlgrm_uxdigest"> to enhance User Experience

ravinakeni6798/unveiling-ux-navigating-the-laws-and-biases-shaping-user-experience-in-your-favorite-apps-25bd898b3a06/?utm_source=tlgrm_uxdigest">Unveiling UX: Navigating the laws and biases shaping user experience in your favorite apps

Micro-interactions: Tiny details, big impact — Why, when, and how to use them to improve User Experience

Are you designing with the right keyboard in mind?

Designing experiences for emerging markets: Arabic localisation

UX Design Principle #003: Jakob’s Law


Case Study:

How to find a jeongun1016/case-study-how-to-find-a-homestay-thats-optimized-for-me-f10f1df4d35e/?utm_source=tlgrm_uxdigest">homestay that’s optimized for me

Wedding ceremony checklist app

Obmify: Full design package for crypto and fiat exchange monitoring platform

Book najwa.aldahre24/case-study-book-worm-application-8677f6a6df9e/?utm_source=tlgrm_uxdigest">Worm Application


Opinion:

Focus is…Insight

What does the future of user interface design look like?

camron.lockeby/never-date-an-a-b-test-design-you-wouldnt-want-to-marry-d50c6216bdbf/?utm_source=tlgrm_uxdigest">Never date an A/B test design you wouldn’t want to marry

💵 It’s time we seriously talk about users and experiences


Beginners:

UX Research — aboahmedabbas/ux-research-for-dummies-efbefc2d5b9e/?utm_source=tlgrm_uxdigest">for Dummies

Stop using frameworks

The UX research methods playbook (Part 1)

How to analyse usability testing results

💵 What is usability testing? The beginner guide, tools, and types


Interesting:

“This is not the pipe” — A revolutionary method of experiencing virtual reality — our hands

What telephones can tell you about good design

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How to decide theproductclinic/shower-thoughts-swimming-pools-and-how-to-decide-how-much-user-research-is-required-0df928bf16de/?utm_source=tlgrm_uxdigest">how much User Research is required

How long are typical unmoderated UX tasks?

Using UX Lab testing as a tool to perfect effective User Experiences

How do people read?

Remote-only user research is astocker87/remote-only-user-research-is-limiting-the-value-of-our-work-66b8c624287a/?utm_source=tlgrm_uxdigest">limiting the value of our work

Rapid rolling research

A blueprint for writing survey questions

Enhancing the user experience devchaudhary1033/enhancing-the-user-experience-through-heuristics-evaluation-ff9917c9c839/?utm_source=tlgrm_uxdigest">through Heuristics Evaluation

gviv.craig/key-differences-between-information-architecture-and-user-flows-5360b34847a9/?utm_source=tlgrm_uxdigest">Key differences between Information Architecture and User Flows

💵 Importance of accessibility in UX: key guidelines

Process: Beyond “done”— prioritizing quality in product experiences

Research: Your guide to landing a job in UX — Top insights from UX Design Institute’s State of UX Hiring Report 2024

🗞 Weekly: How Research Ops can make or break critical partnerships

Interesting: lisapanke/designing-without-empathy-confessions-of-a-psychopath-d66cb5edc355/?utm_source=tlgrm_uxdigest">Designing without empathy — Confessions of a psychopath?


Fresh articles by Nielsen Norman Group:

7 tips for memorable and easy-to-understand imagery

Content standards in Design Systems

Affinity diagramming for collaboratively sorting UX findings and design ideas

The picture-superiority effect: Harness the power of visuals

🎥 Cookie permissions: 6 design guidelines

🎥 Successful projects: 7 steps for better collaboration

🎥 The 3 competencies of journey management

🎥 How to present UX Research results responsibly


AI:

The rise of Generative AI-driven design patterns

Best practices for AI User Experience

How to use AI in User Research — hear_deer/how-to-use-ai-in-user-interviews-a-guide-for-non-researchers-009fc7ddf735/?utm_source=tlgrm_uxdigest">A guide for non-researchers


Prototyping:

The invisible orchestra: how micro-interactions conducts the user journey

How to perform user needs analysis for SaaS

Supercharge accessibility with Sidekick from Stark


Tool:

10 best UX Research & Analytics tools

How to choose the best collaborative software for your team


Case Study:

erinkenney23/cleanteam-chore-tracking-app-a-case-study-e9437ad379d8/?utm_source=tlgrm_uxdigest">CleanTeam chore tracking App

Designing a Social aditixshrivastava/ui-ux-case-study-designing-a-social-networking-app-that-helps-users-find-the-right-community-227cbcacd90f/?utm_source=tlgrm_uxdigest">Networking App that helps users find the right community

Career guidance to 10th & 12th Students

Cravvy Food App


Opinion:

What does it cost to take part in research?

alicjaglowicka/the-user-research-tightrope-655974501e33/?utm_source=tlgrm_uxdigest">The user research tightrope


Beginners:

Don’t trust everything users say

Is your organization solving the real problem?

Crafting effective surveys for User Research: A guide to best practices

💵 Understanding card sorting for UX

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Don’t make “data-driven product decisions” — build a data-driven semantic environment

Information architecture, what is it and why is it important in UX?

An experiment comparing 2D and 1D Bar graphs

How to think about UX Research failures

💵 UX Atomic Research: All you need to know

💵 Creating memory models for users: a helpful guide to learning theory

🗞 Weekly: Effective user research meetings need a template

🔈 Interview: Lean knowledge management with Roger Forsgren, former Chief Knowledge Officer at NASA


Fresh articles by Nielsen Norman Group:

3 types of online calculator and quiz tools

AI UX-design tools are not ready for primetime: Status Update

🎥 Why the UX team doesn't get the credit

🎥 What is whitespace?


Prototyping:

How to design palak20112010/how-to-design-voice-assisted-user-interface-or-vui-b547fa063006/?utm_source=tlgrm_uxdigest">Voice Assisted user interface or VUI

Why WhatsApp redesigned its UX

Redesigning the ibrahimseyadu37/redesigning-the-user-experience-of-whatsapp-payments-cf74faeb3e76/?utm_source=tlgrm_uxdigest">User Experience of WhatsApp payments


AI:

9 simple ChatGPT prompts to advance prompt formula

Imagining the future of generative AI for UX

💵 Reimagining user research: human-centric design in the age of AI


Experience:

Five boring but essential principles c.e.littley/five-boring-but-essential-principles-i-learned-about-founding-user-research-teams-04c0c018b4f2/?utm_source=tlgrm_uxdigest">I learned about founding user research teams

evgcrv/my-first-two-years-in-ux-lessons-learned-and-insights-gained-7b609edb27c1/?utm_source=tlgrm_uxdigest">My first two years in UX: Lessons learned and insights gained


Opinion:

Why it seems like the sky is falling for digital design

Why is a Cessna cockpit the best user experience ever created


Beginners:

Fall in love with the user, not the technology

Top 10 mistakes when creating User Journey Maps

Your guide to landing a job in UX: Top insights from UX Design Institute’s State of UX Hiring Report 2024


Case Study:

Human factors & ergonomics sricherry.tweety/human-factors-ergonomics-for-enhanced-user-experience-8aa8c4a858e2/?utm_source=tlgrm_uxdigest">for enhanced User Experience

gaus29/journey-to-self-awareness-exploring-beyond-comfort-zones-617e9b28881c/?utm_source=tlgrm_uxdigest">Journey to self-Awareness — Exploring beyond comfort zones


Design:

Transforming your legacy design system for an unparalleled User Experience

Exciting new tools for designers, April 2024

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Amplifying the impact of user research ki.aguero/amplifying-the-impact-of-user-research-by-embracing-repository-tools-de4b28ce61d1/?utm_source=tlgrm_uxdigest">by embracing repository tools

An overview of survey sampling strategies

10 psychological facts about human behavior

🗞️ Weekly: Doing more with less — 5 things your UX Research practice can do in 2024

Interview: Innovation lives in cities, with Richard Florida, world-renowned economist and urban studies researcher, author, and professor

Experience: My top 5 product leesuelyncharlotte/my-2023s-product-learnings-as-a-ux-researcher-8820384fcda6/?utm_source=tlgrm_uxdigest">learnings in 2023, as a UX researcher

Beginners: Top 7 UX Research Books

Design: A beginner’s guide to typography design


Fresh articles by Nielsen Norman Group:

Diary studies: Understanding long-term user behavior and experiences

New users need support with generative-AI tools

🎥 How to use the Zeigarnik effect in UX

🎥 Error messages 101


Process:

Working with a graphic designer: 7 tips for better collaboration

Content designers as users of user researcher’s content

It’s time to redesign our design teams — again


Prototyping:

The art of simplifying user interfaces: less is more

This is the Historigraph. It can bring advanced data visualization to the mainstream

Better UX Writing: 3 effective strategies for a seamless User Experience


AI:

User Experience Research with ChatGPT — My yakovenkom81/user-experience-research-with-chatgpt-my-life-hacks-mistakes-and-conclusions-37384c19ec5c/?utm_source=tlgrm_uxdigest">life hacks, mistakes, and conclusions

Designing probability, little known secrets to great AI experiences

AI’s role in design thinking

From Design Thinking to AI Thinking


Case Study:

Revolutionizing raghaaav5/revolutionizing-lab-education-with-ar-vr-a-ux-design-case-study-c8883b76fcaf/?utm_source=tlgrm_uxdigest">lab education with AR/VR

Improving the usability & user experience of Ster-Kinekor’s mobile app

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Assessing the reliability of UI trap cards

7 strategies for end user experience monitoring

crossiUX/see-maximum-impact-from-customer-conversations-93d7506d6e0b/?utm_source=tlgrm_uxdigest">See maximum impact from customer conversations

🗞️ Weekly: CHI’24 Preprints are here

Tool: Revolutionize User Experience — Essential mobile session recording tools

💵 AI: How AI and UX Design can work together to create better User Experiences


Fresh articles by Nielsen Norman Group:

Homepage Design: 5 fundamental principles

Skeuomorphism

🎥 Measurement error in UX Research

🎥 UX Design critiques: 3 tips for effective feedback


Prototyping:

Tooltip — A small design element with a big UX impact

Product design and nathanjpowellUX/product-design-and-the-hidden-costs-of-inconsistency-3dbb38f757eb/?utm_source=tlgrm_uxdigest">the hidden costs of inconsistency


Opinion:

Applying user-centred approaches to the spending review process

Is ‘Systems Thinking’ the new buzzword in UX?

💵 How the king of usability became vulnerable to naive tech optimism


Beginners:

Using heatmaps to improve your website’s UX: 5 ways to get started

samturner_23372/clutter-to-clarity-turning-user-research-into-an-actionable-map-eced26798de1/?utm_source=tlgrm_uxdigest">Clutter to clarity — Turning User Research into an actionable map

17 user experience mapping techniques to improve your product


Case Study:

Household waste management

abhijitpingle12/simplifying-aib-a-ux-design-case-study-1d16b745b935/?utm_source=tlgrm_uxdigest">Simplifying AIB

Enable user’s to book guna16sekar/case-study-enable-users-to-book-parking-slots-seamlessly-without-any-hesitation-eddcbde437d1/?utm_source=tlgrm_uxdigest">Parking slots seamlessly without any hesitation

aravindazhagappa/designing-xari-a-ux-case-study-aa87b2014935/?utm_source=tlgrm_uxdigest">Designing Xari

Creating a modern turnbulleric/creating-a-modern-property-management-dashboard-a-ux-case-study-of-homenow-io-b591427c8ed6/?utm_source=tlgrm_uxdigest">property management dashboard

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Build successful products with an impact mindset

Do the interior labels of the SMEQ affect its scores?

nfranus/five-things-i-learned-watching-people-shop-76c6f2f07ef6/?utm_source=tlgrm_uxdigest">Five things I learned watching people shop

🗞️ Weekly: Time estimation for Quant UXR projects

Prototyping: An end-user’s plea — banish the peek-a-boo UI

AI: Gen-AI design process — Rethinking the traditional approach for next-Gen UX

Experience: Crafting success — imshaheer.cs/crafting-success-how-i-landed-a-client-and-nurtured-a-lasting-partnership-5c92d2675d1a/?utm_source=tlgrm_uxdigest">How I landed a client and nurtured a lasting partnership

Design: The top UX design trends in 2024 (and what they mean for UX designers)


Fresh articles by Nielsen Norman Group:

AI chat is not (always) the answer

Attitudinal vs. behavioral research in UX

🎥 Shine in your UX job interviews with STAR

🎥 Frequency ≠ Importance in qualitative data


Tool:

Reaching for perfection — Design testing with Maze’s helping hand

Dovetail retro: our biggest releases from the past year


Case Study:

Allocating money with pocket and halo.emy/ui-ux-case-study-allocating-money-with-pocket-and-physical-debit-card-on-seabank-application-943d487f21f4/?utm_source=tlgrm_uxdigest">physical debit card on SeaBank application

Improving a banking app with a UX audit

Brandwatch consumer research

UX/UI design of ericmoyal86/case-study-ux-ui-design-of-an-elderly-friendly-video-calling-app-0b6baf84ad77/?utm_source=tlgrm_uxdigest">an elderly friendly video calling app


Opinion:

Asynchronous user interviews — A new era of research companies are adopting

Designing for cognitive load and mental models


Interesting:

Ethics in UX — Dark history

What service design can do to mitigate our impact on the planet?


Beginners:

UX research guide: A comprehensive A to Z series

Top 10 mistakes startups make in user research (without a designer)

Unlocking insights with A/B testing

Research insights and reports

💵 Running user interviews: The ultimate guide to effective user research

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Systems thinking and its relevance to strategic planning in UX Research

Navigating product development: sonal.uxr/navigating-product-development-the-role-of-concept-testing-5275781cced0/?utm_source=tlgrm_uxdigest">The role of concept testing

UX and NPS benchmarks of home furniture websites (2024)

The power of personalizing User Experience

Tool: Audio & Video Transcription. Powered by AI

Case Study: Apartment hunting

Design: Design dilemma — Balancing aesthetics and functionality


Fresh articles by Nielsen Norman Group:

Usability heuristics applied to board games

The UX of AI: Lessons from perplexity

🎥 Encouraging flow state in products

🎥 Measuring DesignOps with REACH


Process:

How to think about UX research failures

💵 Profiling product teams & predicting research needs

Decision making could be more fun. What is buy-a-feature?


AI:

Sora by OpenAI: A new era and jiayingwang0822/sora-by-openai-how-will-it-change-ux-design-fc363b5d34bc/?utm_source=tlgrm_uxdigest">how will it change UX Design

AI in social media: Exploring use cases, essential tools, and adoption challenges

The Humans Behind AI. AI Demystification with machine learning engineer Israel Knight

How personal should personalization be?

Designing genAI-enhanced features

AI for UX: 5 ways you can use AI to be a better UX designer


Prototyping:

Navigating the digital labyrinth — mastering information architecture and navigation in UX design

buketn/the-prototyping-phase-information-architecture-wireframing-and-ux-prototyping-a69becec0225/?utm_source=tlgrm_uxdigest">Design Sprints 4- the prototyping phase: Information architecture, wireframing and their role in UX prototyping

The complete guide to Hick's Law in UX


Opinion:

💵 Why can’t the Government get tech right?

Stop feeding the feature beast — How to get off the wireframing hamster wheel and do some proper design work

The tyranny of UX


Beginners:

Jobs to Be Done, ishantchandna/jobs-to-be-done-a-user-research-approach-f37ba2f553f6/?utm_source=tlgrm_uxdigest">a User Research approach

Should PMs do research because researchers are too slow and expensive?

Don’t ignore this in UX

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Pattern recognition in UX

Process: Who “owns” research?

Interview: AnalyticsAtMeta/get-to-know-ronan-bradley-vp-of-product-analytics-and-user-research-for-facebook-at-meta-a5007f4c3728/?utm_source=tlgrm_uxdigest">Ronan Bradley, VP of Product Analytics and User Research for Facebook at Meta

Ethics: Diversity has an inclusion problem


Fresh articles by Nielsen Norman Group:

Card Sorting: Uncover users' mental models for better Information Architecture

Response outlining with Generative-AI chatbots

🎥 Power Law of Learning: How to launch new designs successfully

🎥 Product-led growth & UX


Experience:

Becoming UserConnectConsultancy/becoming-sherlock-holmes-1687e2357b45/?utm_source=tlgrm_uxdigest">Sherlock Holmes

How to interview a 100+ users in a week


Prototyping:

Navigating the maze of infinite scrolling: UI/UX else_ux/navigating-the-maze-of-infinite-scrolling-ui-ux-design-meets-psychology-4268d2a6d873/?utm_source=tlgrm_uxdigest">Design meets psychology

Mastering onboarding — Key lessons from Luckin Coffee’s strategy


AI:

Comparing ChatGPT to Card Sorting results

AI is transforming Qualitative research coding

Quantum UX Research

The art of engineering AI prompts

🔈 The promise and peril of boundless predictive machines with Lisa Feldman Barrett, neuroscientist, psychologist and bestselling author

Sharing the power of AI plugins to enhance creativity. 5 cool AI plugins to play and work with


Opinion:

PM/UX: Gamification meets the altruistic world of donation platforms

wolfbauertom/user-research-is-a-job-not-a-skill-36c7c27112b8/?utm_source=tlgrm_uxdigest">User Research is a job, not a skill

Thelorenzosindoni1/the-future-of-human-interactions-3a9f35839d1f/?utm_source=tlgrm_uxdigest"> future of human interactions

Evaluating user research: moving beyond the ROI puzzle

💵 User Research and its inevitable evolution


Case Study:

hernaw811/ux-case-study-shegrows-mobile-website-a67357c6fbbc/?utm_source=tlgrm_uxdigest">SheGrows Mobile Website

Research blitz withjjuvenal/research-blitz-with-freelance-healthcare-providers-606b0e3bc9c3/?utm_source=tlgrm_uxdigest"> freelance healthcare providers


Interesting:

It’s more than a feeling: The power of music in qual research

How we leverage customer insights for a more impactful experience


Beginners:

Everything you need to know about creating User Personas for enterprise applications

8 key metrics to measure and analyze in UX Research

Basics point of UX — Beginner’s guide

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Immersion and influence — the work of the modern UX researcher

Three ways to score the UX of products

How to carry out a UX shopping study

UX Research: A practical guide to insights, budgeting, and stakeholder engagement

When (and why) noise creates churn

🔈 With UX and AI, context is everything with Sarah Gibbons and Kate Moran of Nielsen Norman Group

🗞 Weekly: Unlearning my way to a head of research role

Opinion: 6 random design research extractions from my experience

Case Study: Rapid generative research and ideation — How we got to know our audience in three weeks


Fresh articles by Nielsen Norman Group:

Memory recognition and recall in user interfaces

Intranet usability guidelines: New findings from 57 intranets

Tree testing part 2: Interpreting the results

Indicators, validations, and notifications: Pick the correct communication option

🎥 STEEPLE: Building contextual knowledge

🎥 Accordions: 5 scenarios to avoid them


Process:

Agile anti-patterns that will harm UX – Part 2. Part 1 here

Who are smallcase users? It's about how to develop personas at smallcase and how they’re crucial to user-focused approach


AI:

AI is transforming qualitative research coding

🔈 Best of qualitative 2.0: Exploring the role of Generative AI and synthetic audiences with Isaac Rogers


Prototyping:

The rise of isohaib/the-rise-of-dark-mode-and-its-impact-on-user-experience-9009907890c3/?utm_source=tlgrm_uxdigest">dark mode and its impact on User Experience

Navigating success: The sakura.bowden/navigating-success-the-crucial-role-of-onboarding-flows-in-crafting-seamless-user-experiences-d523f27fd764/?utm_source=tlgrm_uxdigest">crucial role of onboarding flows in crafting seamless user experiences

Don’t overload your users — Simplifying shrishtisingh24x7/dont-overload-your-users-8db26367e594/?utm_source=tlgrm_uxdigest">decisions with Hick’s Law

💵 Apple CarPlay: Redefining the in-car experience and challenging OEM’s brand relevance


Beginners:

How to do User Research analysis

Conducting in-depth interviews in qualitative research

User research: fseewald/user-research-unmoderated-vs-moderated-interviews-59702257400a/?utm_source=tlgrm_uxdigest">unmoderated vs moderated interviews

UX & Marketing: Brothers from another mother

AxisDesignLab/guerrilla-testing-unveils-user-friendly-finance-7262a1c30659/?utm_source=tlgrm_uxdigest">Guerrilla testing unveils user-friendly finance

💵 The U in UX stands for understanding

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Neuroscience meets UX: Designing mindful user experiences

10 ways Customer Data & Machine Learning can enhance Customer Experience

Comparing SEQ and click SMEQ sensitivity

Process: What is Agile UX? Methods & process

Experience: Am I expecting too much from you, research?wavedesign/am-i-expecting-too-much-from-you-research-2d237a77299b/?utm_source=tlgrm_uxdigest"> How I learned to stop worrying and love research

Case Study: Making 18swati.730/making-digilocker-inclusive-for-older-users-0c7ebaef91c5/?utm_source=tlgrm_uxdigest">Digilocker inclusive for older users

Beginners: The art of UI testing — A comprehensive guide for seamless User Experiences


Atomic Research:

The problem with how we work with user research today

Introduction to a series about atomic UX research

What is Atomic UX?

Where did Atomic UX come from?

Working with Atomic UX

Research repositories


Fresh articles by Nielsen Norman Group:

🎥 Tables of contents on mobile

🎥 The goldilocks principle for prototyping


AI:

Generative AI in UX Research: 5 tips for understanding what you’re working with

EMScotty/ai-and-the-future-web-browser-58afeba8458d/?utm_source=tlgrm_uxdigest">AI and the future web browser

The 4 degrees of anthropomorphism of generative AI


Prototyping:

10 laws of UX for better product design

The 10 best UX interactions of 2023

Unlocking User Experiencefannicsincsak/unlocking-user-experience-using-jakobs-law-b37de44d1638/?utm_source=tlgrm_uxdigest"> using Jakob’s law

Bad UX Roundup: ᔕTu¶iD or 𝖊𝖛𝖎𝖑?

Level up your fintech product design with Gamification

shubhamchoudhary/the-instant-winner-playbook-for-a-perfect-onboarding-2309b37e624c/?utm_source=tlgrm_uxdigest">The Instant Winner: playbook for a perfect onboarding

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hayluke/user-research-for-seo-a82623fccc31/?utm_source=tlgrm_uxdigest">User research for SEO

The problem with UX analytics

alleighc/lessons-in-ux-strategy-65c3474bd6c4/?utm_source=tlgrm_uxdigest">Lessons in UX strategy

Frameworks for classifying UI problems

🗞 Weekly: Building a User Research practice from scratch

Tool: Five ways Dovetail helps ReOps scale research

AI: Empowering startups — Leveraging scottdanielgarrison/empowering-startups-leveraging-ai-for-in-depth-market-research-2b8bdb13b4e1/?utm_source=tlgrm_uxdigest">AI for in-depth market research. How entrepreneurs can enhance their chances of success quickly and affordably


Fresh articles by Nielsen Norman Group:

Communication practices for increasing UX maturity

Scroll fading 101

Deceptive patterns in UX: How to recognize and avoid them

Should you build a smartwatch app?

🎥 Journey Management vs. Service Design

🎥 User feedback: 5 guidelines


Prototyping:

3 golden UI islam.gad1/3-golden-ui-rules-to-ace-web-accessibility-877b6541042f/?utm_source=tlgrm_uxdigest">rules to ace web accessibility

Cultural influences on digital product design


Opinion:

UX in flux — what lead to the layoffs and what lies ahead

The problem with personas

Anti-Personas in UX Design: Focusing on the right users


Case Study:

eeh1980/explaiined-a-website-and-community-for-teachers-89be344addd7/?utm_source=tlgrm_uxdigest">Explaiined — A website and community for teachers

Improving jenzhang2468/improving-museum-visit-and-navigational-experience-for-st-7a1055ddf9a0/?utm_source=tlgrm_uxdigest">museum visit and navigational experience for St. Louis Art Museum through circulation and behavior study

Immersive money-mall experience


Beginners:

5 deadly sins of foeoftheworld/5-deadly-sins-of-product-managers-conducting-a-user-interview-e24ac6ccaa32/?utm_source=tlgrm_uxdigest">product managers conducting a user interview

Conducting user interviews: A comprehensive guide for UX researchers

A comprehensive guide to mastering empathy maps in UX design

@uxdigest

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UX Digest ⭕️

🗞 Weekly: UX Research on a 0–1 product at Microsoft

Process: Design sprints are not enough, prepare for a UX Marathon

Prototyping: Design perfect date picker

Experience: A golden thread. How UX, UR, HCD and other acronyms have been a constant throughout my career journey

Design: Flat design 101 — Everything you need to know


Fresh articles by Nielsen Norman Group:

🎥 ELIZA effect: Why we fall in love with AI

🎥 Sprint reviews: Prioritize your users


AI:

Updating the People + AI Guidebook in the age of generative AI

AI is the new UI, color of the year, accessibility beyond compliance, greedy jobs


Case Study:

UX Research for comments sections. How we combined qualitative and quantitative methods to understand Financial Times readers’ relationship with news comments sections

Designing for senior users: graciemoonie/designing-for-senior-users-an-inclusive-app-for-public-service-1cbd97f98d24/?utm_source=tlgrm_uxdigest">An inclusive App for public service

Restroom experience


Beginners:

Design usability testing — 11 common pitfalls you should avoid

Mastering User Research interviews: A guide for UX designers

@uxdigest

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UX Digest ⭕️

ROC2023 Preview: Let’s start talking about ResearchOps as a craft

A better usability severity scale

User mapping: rflaminzeanu/user-mapping-navigating-user-stakeholder-and-expert-insights-5b4307530b25/?utm_source=tlgrm_uxdigest">navigating user, stakeholder, and expert Insights

What makes users adopt a new feature or tool?

Information architecture: the blueprint of exceptional user experience design

Should you report numbers or percentages in small-sample studies?

🗞 Weekly: UXR-Assistive AI, traps and colliding worlds

Prototyping: Empowering all — hakimluyima/empowering-all-making-m-pesa-accessible-for-everyone-3d5f0b76a480/?utm_source=tlgrm_uxdigest">Making M-PESA accessible for everyone


Fresh articles by Nielsen Norman Group:

🎥 Images on mobile

🎥 Organizing UX feedback

🎥 Personas vs. Analytics segments


AI:

Using ChatGPT to accelerate persona development in business applications

How to find Generative AI use cases


Opinion:

Challenging “Best Practices” for CX/UX qualitative sample sizes

sujiraviselvam/sketchnoting-and-user-research-82483f5b0cc5/?utm_source=tlgrm_uxdigest">Sketchnoting and User Research

Stop using UX maturity models


Case Study:

User experience n00236108/user-experience-research-on-the-tfi-live-app-bcf8fb438a93/?utm_source=tlgrm_uxdigest">research on the TFI Live App

micaeladornellas/case-study-riseikel-e-commerce-f7b59e09de32/?utm_source=tlgrm_uxdigest">Riseikel e-Commerce


Beginners:

How to get higher quality results from your UX research studies

moushegiancaeley/using-psychology-in-user-testing-6d1e2f69a7e1/?utm_source=tlgrm_uxdigest">Using psychology in user testing

What is a buildux/what-is-a-persona-and-how-does-it-enhance-user-experience-e302f6f51126/?utm_source=tlgrm_uxdigest">Persona and how does it enhance User Experience?

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How effective is the System Usability Scale (SUS) in re-designing a mobile application

Introducing community explore

How to measure design

Sample sizes for comparing dependent proportions

🗞 Weekly: The error rate of ChatGPT for ‘UX Audits’

Process: Revisiting the 8 pillars of User Research as a foundation for ResearchOps


Fresh articles by Nielsen Norman Group:

AI intranet features: Current and future

AI as a UX assistant

🎥 Focus groups 101

🎥 Dot voting: How many dots?


Prototyping:

How to apply Nielsen-Norman’s design heuristics

moushegiancaeley/using-psychology-in-prototyping-6c8e6f3c2823/?utm_source=tlgrm_uxdigest">Using psychology in prototyping


AI:

AI prompt engineering is a UX superpower

AI design principles: refiredesign/ai-design-principles-ux-guide-0e8b285f2b1a/?utm_source=tlgrm_uxdigest">UX guide


Opinion:

User-centered Design vs Human-centered Design

The tyranny of consistency

bbundikanana/shopping-for-information-33e67dc92356/?utm_source=tlgrm_uxdigest">Shopping for information


Case Study:

In step with Brevo’s rebrand — rolling out our navigation revamp with user research

How I trailblazed a Shirataki noodle brand — shrayanaray/how-i-trailblazed-a-shirataki-noodle-brand-landing-page-design-case-study-6565cb3a3588/?utm_source=tlgrm_uxdigest">Landing page design case study

A digital experience for the Saudi national museum


Beginners:

Guerrilla Testing: maurane.poprawski/guerrilla-testing-organize-and-perform-your-first-test-af4afbc888d0/?utm_source=tlgrm_uxdigest">organize and perform your first test!

UX design research made easier with software tools

User interview pointers — startupatlas/user-interview-pointers-how-to-approach-reluctant-participants-6e457c398695/?utm_source=tlgrm_uxdigest">How to approach reluctant participants

The Psychology behind building Habit-forming Products in the book - “Hooked”, By Nir Eyal

Selecting the right mahyar.alirezaei/selecting-the-right-research-method-in-the-design-process-c3ed7bf7256d/?utm_source=tlgrm_uxdigest">research method in the design process

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SAP_design/identity-informed-approaches-to-user-research-b0a0bf2cc791/?utm_source=tlgrm_uxdigest">Identity-informed approaches to User Research

Unpacking jenikaux/unpacking-empathy-in-user-research-cfc089f556eb/?utm_source=tlgrm_uxdigest">empathy in user research

How hard is it to rank items in surveys?

The ripple effect of negativity bias

World Inclusion Day 2023: five industry voices leading the conversation on inclusive research

💵 UX audits and expert evaluation methods

🗞 Weekly: Emergent best practices

Opinion: AI can amplify empathy during user research to create truly exceptional experiences


Fresh articles by Nielsen Norman Group:

Defining UX-career progression: What practitioners say

The negative impact of mobile-first web design on desktop

🎥 Passwordless accounts

🎥 Stakeholder interviews 101

🎥 UX resumes: 10 things to remove


Prototyping:

The intersection of biometrics and user-centered design

9 design interactions responsible for the social media mental health crisis

The design of everyday (AI) things

User onboarding: How to master long-term growth and retention

How to optimize user experience design with primacy effect

A checkout designed for impulse purchases


Beginners:

User Research methods. Which are, advantages and disadvantages

zuhaibmaqbool/how-users-perceive-a-product-26dc18693d8a/?utm_source=tlgrm_uxdigest">How users perceive a product


Case Study:

What if User Research tinaelha/what-if-user-research-could-reconcile-digital-and-luxury-department-stores-1319f8a15878/?utm_source=tlgrm_uxdigest">could reconcile digital and luxury department stores?

dr.ziwei.wang/user-research-case-study-data-collection-and-data-analysis-interviews-organisational-001bef880d6d/?utm_source=tlgrm_uxdigest">Data collection and data analysis — interviews

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PhDs and User Research: choubey.prerna2303/phds-and-user-research-a-shift-in-the-industrys-landscape-7c6533700160/?utm_source=tlgrm_uxdigest">A shift in the industry’s landscape

The top dianna561/the-top-three-most-powerful-tools-for-ux-research-0851ccdb4055/?utm_source=tlgrm_uxdigest">three most powerful tools for UX research

💵 UX research – h_locke/from-ux-research-findings-to-insights-4d66d69047fe/?utm_source=tlgrm_uxdigest">From findings to insights

🗞 Weekly: Trouble engaging stakeholders? Create some FOMO

Experience: User interviews — 3 lessons learned from my therapy experience

Design: Finding the right balance with branding and user interface design


Fresh articles by Nielsen Norman Group:

Design taste vs. technical skills in the era of AI

Typography terms: Glossary

UX Writing: Study Guide

🎥 What is UX (Not)?

🎥 Is livestream selling right for your business?


Prototyping:

UX and NPS benchmarks of flower delivery websites (2024)

AI visual language: How to help users spot AI-powered features

Dark patterns versus behavioural nudges in UX

AI interaction patterns: Giving users ways flik185/ai-interaction-patterns-giving-users-ways-to-recognize-and-interact-with-ai-driven-features-22055a91206b/?utm_source=tlgrm_uxdigest">to recognize and interact with Ai-Driven features

What we should learn from top healthcare apps about signup and onboarding

UX POV: Google Map is moving toward a fail state and here is why…


AI:

AI isn’t human, it’s math

Exploring AI agents


Case Study:

Defining a ‘medium sized’ user research method for behaviour change interventions

kailajaydeep9/ux-case-study-ceiling-fan-regulator-redesign-020ceb86ce61/?utm_source=tlgrm_uxdigest">Ceiling fan regulator redesign

WhatsApp: A user researcher’snathan.oconnor/whatsapp-a-user-researchers-best-friend-for-a-diary-study-20a55ebe8d6b/?utm_source=tlgrm_uxdigest"> best friend for a diary study

guerrini.francesco3/american-express-app-ux-case-study-c0886fc4bbff/?utm_source=tlgrm_uxdigest">American Express App


Opinion:

Stop democratising research — rayaraycheva/stop-democratising-research-practice-controlled-enablement-instead-83cc26a6bb23/?utm_source=tlgrm_uxdigest">practice controlled enablement instead

Complicated sticks


Beginners:

Product Management — Discover initial problems for the product

A short guide to empathy maps

💵 User Story Map: how to use it to foster team and client alignment

@uxdigest

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UX Digest ⭕️

Understanding mental models: 6 ways to measure and analyze them

How to test your UX content for inclusivity

UX and NPS benchmarks of banking websites (2024)

An ordinary day pulling out hair in the Technology-Driven world

💵 Why Architects must think like User Researchers

🗞 Weekly: How we misuse the term "user insight"

Interview: Laws of UX, second edition — an interview with Jon Yablonski

Interesting: How Delhi Metro enhances your user experience with good design


Fresh articles by Nielsen Norman Group:

12 design recommendations for calculator and quiz tools

The wizard of Oz method in UX

🎥 Intranet feedback features

🎥 Have your UX job wish come true with METEOR


Prototyping:

Enhancing user engagement through effective UI/UX Design

Steering the future: a new vision for car UX

Unveiling the power of UX Design psychology: uiuxwithneha/unveiling-the-power-of-ux-design-psychology-essential-insights-for-every-designer-5d9e47611fe8/?utm_source=tlgrm_uxdigest">Essential insights for every designer

WebAuthn Cross-Device-Authentication: Passkeys via mobile-first strategy

UX bite: Optimising Mokobara’s shoppable video experience

💵 New accessibility gaps in design — what have sighted people missed?


AI:

AI vs UX Researcher: clarissd/ai-vs-ux-researcher-who-finds-the-better-solution-2a0eea64f4c1/?utm_source=tlgrm_uxdigest">Who finds the better solution?

The ultimate guide to knowledge management in the age of AI

How to design AI interfaces to improve user choices

Navigating the AI revolution in design

The negative mcnamacl_85813/the-negative-feedback-loop-of-ai-in-ux-research-8dbc4d250429/?utm_source=tlgrm_uxdigest">feedback loop of AI in UX Research


Opinion:

The Art and Science of User Research

Decoding user behavior: How behavioral science supercharges UX Research


Case Study:

Good News Sunrises — rachelcrobb/good-news-sunrises-capstone-case-study-f6056236208a/?utm_source=tlgrm_uxdigest">Capstone

Drinking beer

User Journey Map: Manishak_/user-journey-map-airline-flight-booking-experience-733b978b9fb1/?utm_source=tlgrm_uxdigest">Airline flight booking experience (research method: people’s opinions on Reddit)


Beginners:

eleana_gkogka/user-interviews-made-simple-906591dc0aac/?utm_source=tlgrm_uxdigest">User interviews made simple

Can you explain the difference between a “Job to be Done” and a “need”?

💵 Can’t speak to your users? Here’s what you can try

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UX Digest ⭕️

User research methods for testing content

My top free selection of UX study guides from Nielsen Norman Group (NN Group)

Top 5 Usability testing books

🗞 Weekly: Are you stopping one step short of driving change through user insights?

💵 Opinion: Saying more with less — how designing maps helps you understand use cases

Case Study: How we successfully educated 2 million customers through good UX principles


Fresh articles by Nielsen Norman Group:

Breakpoints in responsive design

Planning research with Generative AI

🎥 In-Page links: 3 Usability tips

🎥 3 tips for more engaging remote UX Workshops


Experience:

Is two years too long for a user research project?

What do we do with all this knowledge?


Prototyping:

Bottom tab bar navigation design best practices

Top 10 cognitive biases in product design

💵 Laws of UX for designers and engineers


AI:

Using ChatGPT in Tree Testing — Experimental results

🎥 Intercom Off Script — Episode 1: Reflections on the arrival of AI

scottdanielgarrison/how-ai-will-change-client-side-insights-teams-455d3b51ab1e/?utm_source=tlgrm_uxdigest">How AI will change client-side insights teams

💵 User Research hminhhong/user-research-method-in-ai-projects-8624370afe41/?utm_source=tlgrm_uxdigest">method in AI projects


Beginners:

Top 10 mistakes when creating User Journey Maps

Why skipping User Research mervin.jad/why-skipping-user-research-is-like-sailing-without-a-map-6039c59199d6/?utm_source=tlgrm_uxdigest">is like sailing without a map

Understanding your UX target audience

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UX Digest ⭕️

We got our parachute! Let’s jump into action. mhci2024adfsd/we-got-our-parachute-lets-jump-into-action-487a565ea391/?utm_source=tlgrm_uxdigest">From insights to innovation

4 tips for incorporating and justifyingc.e.littley/4-tips-for-incorporating-and-justifying-multi-method-research-in-your-ux-team-cf804102cf39/?utm_source=tlgrm_uxdigest"> multi-method research in your UX team

Optimising B2B application User Experience: balajishekar87/optimising-b2b-application-user-experience-a-journey-of-ux-metrics-integration-98ca389d0ed4/?utm_source=tlgrm_uxdigest">A journey of UX metrics integration

🗞️ Weekly: Curating the best User Research events in 2024

Process: Lessons from setting up a user research operations function

Experience: From academia to user research — my valuable transferable skills

AI: Ethical AI — Shaping the future

Prototyping: 10 core product design principles

Opinion: Is the SUS too antiquated?


Fresh articles by Nielsen Norman Group:

Calculators and quizzes: User expectations

Generative UI and outcome-oriented design

🎥 Card sorting: Why & when

🎥 Personas 101


Case Study:

How I designed for muskanbachhuka/how-i-designed-for-sustainability-by-driving-behavioral-change-0174d7147120/?utm_source=tlgrm_uxdigest">sustainability by driving behavioral change

cathorr/ux-case-study-household-waste-management-6044629a5bf2/?utm_source=tlgrm_uxdigest">Household waste management


Beginners:

How to conduct a heuristic evaluation in UX design: a step-by-step guide

So what exactly do User Researchers do?

Unveiling user needs — anjimabaiju20/unveiling-user-needs-a-journey-through-ux-research-c9c4975f4176/?utm_source=tlgrm_uxdigest">A journey through UX Research


Interesting:

No one respects jmorris1000/no-one-respects-the-writer-in-hollywood-or-in-user-experience-ux-058fc59585f7/?utm_source=tlgrm_uxdigest">the writer in Hollywood…or in User Experience

💵 What is automotive technology?

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UX Digest ⭕️

Reducing tobiegbude/reducing-cognitive-bias-in-user-research-f349bc0f9070/?utm_source=tlgrm_uxdigest">cognitive bias In User Research

Defining and finding participants for survey research

After research, what next?

🔈 How can we iterate faster? With Greg Nudelman, author and UX legend

Prototyping: Always include motion in your design system

Analysis: dee.signs.00/ux-anatomy-miro-b40cb128bc83/?utm_source=tlgrm_uxdigest">UX Anatomy — Miro

Design: Don’t design for AI. Design for problems worth solving with AI, distributed cognition, cognitive tasks and human centered intelligent systems

💵 Interesting: Creating unsafe driver experiences


Fresh articles by Nielsen Norman Group:

ChatGPT and tone: Avoid sounding like a robot

Storytelling in UX Work: Study Guide

🎥 The role of design

🎥 5 common mistakes junior designers make


AI:

Measuring the experience of AI. Finding emergent relevance during interaction

AI has already changed your user. Why AI conditioning demands we rethink User Research

5 principles to follow when clarissd/5-principles-to-follow-when-using-ai-tools-for-ux-work-0fec3f75ffd6/?utm_source=tlgrm_uxdigest">using AI tools for UX work

Harnessing Artificial Intelligence to vaidehi.mahida12/harnessing-artificial-intelligence-to-create-enhanced-user-experiences-c3ce9ca4b844/?utm_source=tlgrm_uxdigest">create enhanced User Experiences

The great lee.cesafsky/the-great-genai-public-user-test-f872b59abc45/?utm_source=tlgrm_uxdigest">GenAI public user test


Opinion:

In response to Jakob Nielsen

How User Experience ruined the world


Case study:

Transitioning to a better digital workplace

Beating the odds with Design Thinking: elliebroadribb/how-airbnb-used-design-thinking-to-beat-the-odds-58d6ddc8741a/?utm_source=tlgrm_uxdigest">The Airbnb story


Beginners:

Unblock product decision making with user research

How top platforms leverage User Research methods?

Breaking the fourth wall in UX Research

User stories decoded: nandurusantosh2000/user-stories-decoded-how-to-bridge-gap-between-teams-users-a1a559411098/?utm_source=tlgrm_uxdigest">How to bridge gap between teams & users

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UX Digest ⭕️

A primer on biases and errors in survey design

eacheson-gray/digital-accessibility-beyond-the-guidelines-d1390cb4b551/?utm_source=tlgrm_uxdigest">Digital accessibility beyond the guidelines

Lessons from j_wang18/lessons-from-lex-45a139828e70/?utm_source=tlgrm_uxdigest">Lex about users

Surveys — Non response bias

🗞️ Weekly: What’s going on with the UXR job market?

Analisys:harshitajajani/talabats-heuristic-evaluation-35283b39abab/?utm_source=tlgrm_uxdigest"> Talabat’s heuristic evaluation

Prototyping: Accessibility 101 — How to use screen readers

Experience: The ‘I wish I had known this before’ of building an insights repository

Interesting: Competitive intelligence


Fresh articles by Nielsen Norman Group:

Card Sorting vs. Tree Testing

🎥 RACI for UX roles and responsibilities

🎥 Responsive web design: 3 key fundamentals

Should you run a survey?


Process:

Enabling Agile development core/enabling-agile-development-with-the-double-diamond-approach-0a0ea2df7fa6/?utm_source=tlgrm_uxdigest">with the Double Diamond approach

What strategies do you use to build a successful UX team?


AI:

What to buy ChatGPT Pro or Gemini Advanced?

🎥 Understanding the changing economics of customer service in the age of AI

Will AI replace UX Designers? [2024 update]


Design:

Information Architecture design step-by-step

Harness the User Experience with 7 UX Trends for 2024


Opinion:

How to stay sane as the first UX Researcher

shynitha/create-fan-moments-not-just-user-experiences-ae551a6f622a/?utm_source=tlgrm_uxdigest">Create fan moments, not just user experiences

The butterfly effect of Microcopy and UX Writing

alaakabariti1996/the-fundamental-skills-of-a-user-experience-designer-5cb1352cab10/?utm_source=tlgrm_uxdigest">The fundamental skills of a user experience designer


Beginners:

How to conduct User Interviews

User Research guide: Process, methods, tools

Navigating the UX Research divide — consumer vs. enterprise

Navigating success: The importance of intuitive navigation in new digital products

whypradss/binary-bias-a-real-life-example-cf42029d6b6f/?utm_source=tlgrm_uxdigest">Binary bias - A real life example


Case Study:

Delving into the UX of aayushi.kejriwal25/delving-into-the-ux-of-audio-recording-feature-on-mandi-news-5037bc29c26c/?utm_source=tlgrm_uxdigest">audio recording feature on Mandi news

Conducting a usability audit for damilolaonoshi06/case-study-conducting-a-usability-audit-for-an-insurance-companys-website-platform-ed85f7fa2619/?utm_source=tlgrm_uxdigest">an insurance company’s website platform

rutikadethe01/connectify-a-ux-ui-case-study-4ca3142fa921/?utm_source=tlgrm_uxdigest">Connectify

Redesigning bassi.uxd/redesigning-the-logistics-driver-app-3cf60ca0c282/?utm_source=tlgrm_uxdigest">the logistics driver app

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💵 Benchmarking: how to provide valuable comparisons around UX research

Foundations of survey design in UX Research

🗞 Weekly: UXR's "Wet Blanket" reputation?

💵 Analysis: Apple Vision Pro — UX yay or nay

Tool: How to affinity map using the canvas

Case: droidgraphix7/my-first-ux-case-study-88d85927ead3/?utm_source=tlgrm_uxdigest">My first UX case study!

Interesting: Systems thinking and its relevance to strategic planning in UX Research


Fresh articles by Nielsen Norman Group:

13 QR-Code usability guidelines

Design-pattern guidelines: Study guide

Comparison tables for products, services, and features

🎥 Transactional notification 101

🎥 Improving UX maturity: 10 communication activities


Process:

UX and Agile — How to integrate Design Research in the Agile process?

How to maximize the impact of UX Research in Tech teams?


Prototyping:

Mobile search: which pattern should you choose?

UX Writing examples: 6 insider tips for impactful microcopy

The role of animation in user experience


AI:

AI tools in UX Research (from AI’s perspective)

Meeting the AI moment with action and change

6 ways to improve psychological AI apps and chatbots

Google’s AI design principles in 2024: user-centric AI experiences


Experience:

Unlock personal mindful-insights/unlock-personal-growth-through-user-research-5c6480fb8403/?utm_source=tlgrm_uxdigest">growth through user research

What I learned about user research from a project with people living with dementia


Opinion:

A proposal for modern UX Researchers

Is the UX job market oversaturated? An in-depth analysis and outlook for 2024

💵 External loops vs. Internal cycles. The value of research lies in external feedback loops. Its impact moves through internal operating cycles


Beginners:

How much vickalchev/how-much-research-is-enough-research-4f5ae4b27ce4/?utm_source=tlgrm_uxdigest">Research is enough Research?

💵 Can Information Architecture enhance User Experience?

ulupinar.berk/navigating-user-experience-the-critical-role-of-maps-in-digital-interfaces-be48699bda3c/?utm_source=tlgrm_uxdigest">Navigating User Experienculupinar.berk/navigating-user-experience-the-critical-role-of-maps-in-digital-interfaces-be48699bda3c/?utm_source=tlgrm_uxdigest">e: The critical role of maps in digital interfaces

The power of personalizing User Experience

Why and how to do a UX survey?SashaDreamsBig/why-and-how-to-do-a-ux-survey-5-tips-for-beginners-35ed8f441acd/?utm_source=tlgrm_uxdigest"> 5 tips for beginners

Value proposition of UX Research

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Demystifying the dialogue: mariialozben/demystifying-the-dialogue-mastering-user-insights-sessions-in-the-discovery-phase-d9a81ff1a741/?utm_source=tlgrm_uxdigest">mastering user insights sessions in the discovery phase

Assessing interrater reliability in UX Research

The perfect world and the real world of product research. Twenty five mini-research ideas for finding something meaningful to work on

💵 Inside the secret world of usability labs

Analysis: Video post-creation experience on Canva —taneja.ashita/video-post-creation-experience-on-canva-ux-deep-dive-ff40ed0fbaa5/?utm_source=tlgrm_uxdigest"> UX deep dive

Case study: Improving transparency between recruiters and job seekers on LinkedIn

Beginners: radja_kahoul/dont-talk-to-users-yet-11d037ed42a5/?utm_source=tlgrm_uxdigest">Don’t talk to users yet!

Design: core/the-tension-field-of-design-2d91826e78f7/?utm_source=tlgrm_uxdigest">The tension field of design

Interesting: Creativity requires just enough confusion. Using randomness and confusion to reframe problems and their possible solutions


AI:

isohaib/the-role-of-ai-in-driving-personalized-ethical-interactions-and-shaping-intuitive-ux-3cd94aab85f2/?utm_source=tlgrm_uxdigest">The role of AI in driving personalized, ethical interactions, and shaping intuitive UX

💵 The ultimate Chat GPT prompts for research concepts


Fresh articles by Nielsen Norman Group:

Mental models

Open-ended vs. closed questions in User Research

🎥 UX resumes for students and graduates: guidelines and tips

🎥 UX prototyping: 5 factors for selecting the right tool


Prototyping:

Designing a nathaliadesign/designing-a-chatbot-for-accessible-learning-1a1fb900941e/?utm_source=tlgrm_uxdigest">chatbot for accessible learning

The UX tricks behind upselling, trials and churn

The psychology of UX with mantu.adak/the-psychology-of-ux-with-fitts-law-and-strategic-placement-d5149c69e332/?utm_source=tlgrm_uxdigest">Fitts Law and strategic placement

Accessibility improvements to upgrade an existing feature


Opinion:

The past, present, and future of offline payments

Why are s-magar/why-are-people-still-using-windows-if-linux-is-faster-and-safer-25608595a535/?utm_source=tlgrm_uxdigest">people still using Windows if Linux is faster and safer?

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UX Digest ⭕️

Framing urvashi.sharma1281/framing-effective-recommendations-in-user-research-629885cf01ca/?utm_source=tlgrm_uxdigest">effective recommendations in User Research

49 UX metrics, methods & measurement articles from 2023

10 key takeaways from the latest research on thinking aloud in usability testing

The ultimate guide to card sorting

💵 Challenges of remote user interviews: A UX researcher’s perspective

🗞 Weekly: Research roadmapping at stack overflow

Tool: Which eye tracking Moumita-Biswas/which-eye-tracking-tool-to-choose-01e98940f37e/?utm_source=tlgrm_uxdigest">tool to choose?

Opinion: Unleashing the power of OOUX in insurance lead management — A paradigm shift

Case Study: Experimenting with jessicasherratt/why-you-should-experiment-with-research-methods-a-case-study-9d02f6c6ccb8/?utm_source=tlgrm_uxdigest">Research Methods

Design: 7 predictions for Web Design in 2024

Interesting: Apple Vision Pro’s untapped potential for spatial reality with AI


Fresh articles by Nielsen Norman Group:

Psychology for UX: Study guide

Field studies

Competitive Usability evaluations

AI on intranets: 5 valuable features

Sycophancy in generative-AI chatbots

🎥 Data vs. Findings vs. Insights

🎥 Common errors in quantitative research

🎥 Accessibility widgets are not enough for screen-reader users

🎥 Make Dot Voting better

🎥 UX portfolio updates: A New Year's resolution


Process:

Gaming my way koganti.jahnavi/gaming-my-way-through-research-conversations-ab553f1f38ca/?utm_source=tlgrm_uxdigest">through research conversations

Answering the question: what type of person is successful in our team?


Prototyping:

oba2311/the-science-behind-spotifys-emotion-led-ux-7135fc21372c/?utm_source=tlgrm_uxdigest">Spotify’s emotion-led UX

The UX of delivering parcels


Analysis:

Is Reddit a place for everyone? — sehyunjeon/is-reddit-a-place-for-everyone-wcag-accessibility-evaluation-d2608c58fea4/?utm_source=tlgrm_uxdigest">WCAG-based evaluation for Accessibility

GPT Store is a UX disaster


Experience:

Unlearning my winnyltd/unlearning-my-way-to-a-head-of-research-role-92126cbbb85a/?utm_source=tlgrm_uxdigest">way to a Head of Research role

One/many challenges of in-person UX Research: prajakta.rampure/challenges-of-in-person-ux-research-embracing-learnings-from-mishaps-1c5d8ebaac83/?utm_source=tlgrm_uxdigest">Embracing learnings from mishaps

Three years in UX Research: My career journey


AI:

Beyond the hype: the current and future gusepo/beyond-the-hype-the-current-and-future-impact-of-chatgpt-06b5aa0e4c4e/?utm_source=tlgrm_uxdigest">impact of ChatGPT

The year of AI through a User Researcher’s eyes

AI is transforming qualitative research coding

💵 UX Research is no longer enough. sarahtan.twh/ux-research-is-no-longer-enough-heres-what-you-are-missing-for-your-ai-product-b6b82f4649c4/?utm_source=tlgrm_uxdigest">Here’s what you are missing for your AI product


Beginners:

Navigating the zeeshan-khalid/navigating-the-ux-research-landscape-an-analytical-exploration-065f839d8503/?utm_source=tlgrm_uxdigest">UX Research landscape: An analytical exploration

Drive success and avoid costly mistakes by getting your UX Research right

mohinikini/unlocking-the-secrets-of-user-research-42dadf2baf75/?utm_source=tlgrm_uxdigest">Unlocking the secrets of User Research

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Setting a UX budget? Answer these 6 questions first

Ten UX strategies for making digital banking customers happy

An experiment comparing 2D and 3D bar graphs

Jobs-To-Be-Done: Uncover your customers’ hidden needs in 4 steps

AI: AI personalization products


Fresh articles by Nielsen Norman Group:

🎥 Cultural differences in User Research facilitation

🎥 Squint test


Prototyping:

Banner Blindness in UX. Understanding and overcoming the phenomenon

What is storytelling in UX and how to use it?


Case Study:

utari.tio/overview-cbe4cfa0aefb/?utm_source=tlgrm_uxdigest">Just Expenses

A redesign for front-line workers


Beginners:

Journey Mapping — a powerful tool for understanding UX

7 hacks to revolutionize your brand

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How to msaux/how-to-prepare-users-for-user-experience-research-9a90d3e3c8fd/?utm_source=tlgrm_uxdigest">prepare users for user experience research

How do changes in standard deviation affect sample size estimation?

DOOR3Dev/ux-optimization-enhancing-user-satisfaction-and-business-success-4e36cab4f0b9/?utm_source=tlgrm_uxdigest">UX Optimization: Enhancing user satisfaction and business success

Think inclusively in UX Writing

Opinion: Benchmarking User Journey

Tool: Engaging insights in minutes — launching five new features to speed up analysis

Design: lawrenceaniawana/the-future-of-ux-design-in-web3-a-blueprint-for-a-better-collaboration-between-design-and-product-005c539004b1/?utm_source=tlgrm_uxdigest">The future of UX Design in Web3 — a blueprint for a better collaboration between design and product development

AI: STOP Using Midjourney, try this FREE AI image generator instead


Fresh articles by Nielsen Norman Group:

How to run surveys at every stage of the design cycle

Prompt structure in conversations with generative AI

🎥 UX risk statements to influence stakeholders

🎥 Research repositories for UX benchmarking studies


Process:

Building a user research practice from scratch at Rubrik

What is continuous improvement and why do I need it?


Prototyping:

Gestalt principles in design

How to boost the User Experience with microinteractions? Examples and tips

Enhancing accessibility through micro-Interactions

Case Study:

Enhanced PhonePe zaid48281/enhanced-phonepe-user-experience-and-fixed-usability-issues-f011e51a7cde/?utm_source=tlgrm_uxdigest">user experience and fixed usability issues

Inter — Taking the risk out of shopping online


Interesting:

The most influential psychological studies on UX Design

8 outstanding books every UX Writer should read

jmillea_75441/the-ux-of-starfield-d5d77e57dec1/?utm_source=tlgrm_uxdigest">The UX of Starfield


Beginners:

The culmination: Crafting a user-centric masterpiece

Why do quantitative user research, and when

Beyond user interviews — Listen to their stories

Mastering user interviews: A deep dive into empathy, interviews, and best practices

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The value and ROI of UX

Sample sizes for comparing rating scale means

How is B2B UX research any different?

Storytelling in usability reporting

💵 How pre-testing questions help uncover user motivations for adopting a product

💵 Eye-Tracking and UX

🗞 Weekly: UXR for Generative AI products

Case Study: Enhancing the initial gauravnavneet44/enhancing-the-initial-user-experience-on-digit-insurance-healthcare-a-case-study-a6a1c60b385e/?utm_source=tlgrm_uxdigest">user experience on digit insurance healthcare

Opinion: Usability testing with a plan in mind

Interesting: Designing tomorrow’s User Experience — The three-box solution


Fresh articles by Nielsen Norman Group:

The 6 types of conversations with Generative AI

5 formatting techniques for long-form content

6 types of useful smartwatch interactions

Cookie permissions 101

🎥 Dot voting: 3 common problems

🎥 Always do a pilot test


Prototyping:

UX for diverse screens

The role of antoniochagoury/the-role-of-prototyping-in-ux-design-8edeed912d80/?utm_source=tlgrm_uxdigest">prototyping in UX Design

3 key perspectives when designing for accessibility

Designing perfect accordion

Cancellation messages and character constraints: gcnmznfv/cancellation-messages-and-character-constraints-crafting-clear-user-experiences-62f4b567a7e2/?utm_source=tlgrm_uxdigest">Crafting clear user experiences. 15-Day UX writing challenge

Types of UX buttons and when to use them


Beginners:

What is UX Research: Methods, tools, how to conduct?

dinisoliveirac/dislexia-designing-the-future-of-accessible-education-24215de789d7/?utm_source=tlgrm_uxdigest">DislexIA — designing the future of accessible education

Web Design: The impact of nancyokafo14/web-design-the-impact-of-competitive-analysis-using-swot-framework-34eb2b3c6691/?utm_source=tlgrm_uxdigest">competitive analysis using SWOT framework

Unlocking Innovation: The whys and hows of user research in industrial environments

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Three very good standardized UX surveys for industrial use

Crafting a reader-friendly UX research report: A structured approach

UX ROI, its impact, and measurement

UX and NPS benchmarks of hotel websites (2023)

Process: Improving how we approach user research and experimentation across our product squads

🗞 Weekly: UXR-assistive AI, traps and colliding worlds

Tool: User Experience analytics in SaaS: Tools, data collection & more

Design: trishitabiswas.official/the-ethics-of-ui-ux-design-establishing-a-happy-medium-for-users-and-businesses-f85f985adba9/?utm_source=tlgrm_uxdigest">The ethics of UI/UX design: Establishing a happy medium for users and businesses

Interesting: Everything I know about UX research I first learned from Lt Columbo


Fresh articles by Nielsen Norman Group:

AI for UX: Getting started

Building interactive UX maps

🎥 Automate admin tasks in the Research process


Prototyping:

shindeshruti801/efforts-to-enhance-user-experience-by-minimizing-drop-offs-encouraging-completion-and-reducing-2e9c693d97fd/?utm_source=tlgrm_uxdigest">Efforts to Enhance UserExperience by MinimizingDrop-offs, EncouragingCompletion, andReducing Friction in theonboarding flow offitfuel app in 48 hours

The classic 404 Error — Simplifying the navigation with words

7 qualities of conversion-focussed user interface

OnlyFans embraces passkeys:corbado_tech/onlyfans-embraces-passkeys-a-deep-dive-into-its-authentication-upgrade-d2c55996dd12/?utm_source=tlgrm_uxdigest"> A deep dive into its authentication upgrade

Case Study: Pick a digital product you love and frequently use. What would you REMOVE? Why?


Beginners:

Why user stories are important and bsanthoshsivan/why-user-stories-are-important-and-how-to-write-effective-one-8d0ceedb0597/?utm_source=tlgrm_uxdigest">how to write effective one?

augustusphyras/mastering-usability-testing-in-ux-0edd549d8c65/?utm_source=tlgrm_uxdigest">Mastering usability testing in UX

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UX Digest ⭕️

🎥 Introduction to Atomic UX Research

Alternative user research fseewald/alternative-user-research-methods-when-customers-are-out-of-reach-3c7d5a315588/?utm_source=tlgrm_uxdigest">methods when customers are out of reach

Are people who agree to think aloud different?

Designing for trauma is always complex. nfranus/designing-for-trauma-is-always-complex-im-celebrating-some-of-those-who-do-it-anyway-77d6bee516d0/?utm_source=tlgrm_uxdigest">Do it anyway

🗞 Weekly: Moving research beyond UX

Process: Achieving excellence in scaling SaaS with 3 user-centric strategies

AI: AI & UX — Navigating the new age of data visualization

Prototyping: User onboarding — How to master long-term growth and retention

Case Study: Simplifying your paper experience through Printox

Opinion: Exploring the dark side of understanding the user


Fresh articles by Nielsen Norman Group:

Common-knowledge effect: A harmful bias in team decision making

The 4 degrees of anthropomorphism of generative AI

🎥 Personal growth in UX: 5 signs

🎥 Ideation is a mindset

🎥 Selection bias in UX Research


Beginners:

Understanding user behavior key insights from user research studies

Voice User Interface (VUI) design: Bridging the gap between human and machine

Design Research: elinorlp/the-secret-sauce-of-design-research-asking-questions-the-right-way-c00ac8326ee7/?utm_source=tlgrm_uxdigest">Asking questions the right way

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Generative vs Evaluative research methods: A breakdown

How to compare two dependent proportions

Turning user insights into usable artifacts: A comprehensive approach

Want to create inclusive UX content? Avoid these words

🗞 Weekly: User research, its history and future

Opinion: Users as innovators and co-creators in game design

Case Study: Designing lamia1albattal/ux-case-study-designing-a-website-for-plants-business-5a38d9e3d624/?utm_source=tlgrm_uxdigest">a website for plants business


Process:

Why arnabroyy/why-information-architecture-in-ux-process-is-a-necessity-ee79b59b8c66/?utm_source=tlgrm_uxdigest">information architecture In UX process is a necessity?

10 reasons why UX maturity matters

Driving change — Creating the digital accessibility champions group at John Lewis


Fresh articles by Nielsen Norman Group:

Table of contents: The ultimate design guide

The ELIZA effect: Why we love AI

🎥 The solo UX researcher: How to grow

🎥 Accessibility vs. Inclusive design

🎥 Collecting sensitive demographic data


Prototyping:

ankitsingh.iitb/onboarding-experience-for-health-and-fitness-app-fithealth-ca8538541979/?utm_source=tlgrm_uxdigest">Onboarding experience design for health and fitness app — FitHealth

The best practices for falgungoswamiofficial1999/the-best-practices-for-designing-user-friendly-ar-and-vr-experiences-5527dc8f93ad/?utm_source=tlgrm_uxdigest">designing user-friendly AR and VR experiences

Exploring micro-interactions & animations


AI:

A practical guide to using AI for UX Research analysis

AI tools & UX design

Emerging UI/UX patterns in Generative AI: A visual guide


Beginners:

User research methods qualitative vs quantitative approaches

yeasinarifin/user-interviews-the-secret-weapon-of-ux-practitioners-a792146e70f6/?utm_source=tlgrm_uxdigest">User Interviews — The secret weapon of UX practitioners

5 strategies for building a UX Research portfolio without work experience

Your digital business could use a UX web of influence

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