The Emotional Side of UX Research: boris.yuzefpolsky/the-emotional-side-of-ux-research-staying-grounded-through-user-interviews-8917be379ac1/?utm_source=tlgrm_uxdigest">Staying Grounded Through User Interviews

The essence is that UX research isn’t just about collecting data—it’s an emotionally intense practice where researchers absorb users’ frustrations, anxieties, and hopes, often without realizing the psychological toll. To stay grounded and avoid burnout, it’s crucial to develop rituals for emotional processing, set clear boundaries, and remember that empathy doesn’t mean carrying others’ pain; it means listening with care while protecting your own well-being

agfigmaworks/navigating-product-evolution-through-research-fac7f21ed76f/?utm_source=tlgrm_uxdigest">Navigating Product Evolution Through Research

The essence is that product evolution shouldn’t be driven by assumptions or internal opinions, but by continuous, embedded user research that informs every stage—from initial discovery to post-launch iteration. Rather than treating research as a one-off validation step, teams should integrate it into their rhythm, using lightweight, frequent touchpoints to uncover real user behaviors, test hypotheses early, and avoid building features nobody needs. Ultimately, research isn’t a phase—it’s the compass that keeps product development aligned with human needs

The Long Conversation Problem

The essence is that Anthropic’s “long conversation reminder” in Claude is a profound UX failure because it makes AI safety mechanisms visible and intrusive, forcing users to watch in real time as their AI assistant is reprogrammed to treat them with suspicion, strip away empathy, and scan for mental health red flags. Instead of operating quietly in the backend, this surveillance is exposed in the thinking logs, shattering trust, inducing anxiety, and turning collaborative dialogue into a dehumanizing, adversarial experience. The core lesson: alignment and safety systems must protect users without making them feel watched, judged, or pathologized —psychological safety is as critical as technical safety in human-AI interaction

nng: Aligning UX Metrics with Organizational Goals — A Workshop Guide

The essence is that UX metrics only matter when they’re directly tied to organizational goals—otherwise, they become vanity numbers, siloed reports, or unused noise. A collaborative workshop approach helps cross-functional teams align on what truly reflects UX’s impact (e.g., reduced support costs, higher task success), prioritize a few actionable metrics over dozens of irrelevant ones, and embed those metrics into real decision-making processes. Ultimately, measuring UX isn’t about collecting data—it’s about proving and improving how design contributes to business outcomes

case study: If It’s Not on Strava, It Didn’t Happen. fordavid22/if-its-not-on-strava-it-didn-t-happen-a-strava-case-study-on-how-fitness-meets-community-aac54ae92aae/?utm_source=tlgrm_uxdigest">A Strava Case Study On How Fitness Meets Community

The essence is that Strava succeeds not just as a fitness tracker, but as a social platform that turns individual workouts into shared, meaningful experiences through features like kudos, segments, and leaderboards. By blending precise GPS data with community-driven motivation, it creates emotional engagement that keeps users coming back—proving that in fitness, recognition and connection are just as powerful as metrics

opinion: Design Truths — Users don’t want innovation, they want clarity

The essence is that users don’t crave novelty for its own sake—they crave clarity, predictability, and ease. True design excellence lies not in reinventing familiar patterns but in leveraging them to reduce cognitive load and build trust. Innovation should happen behind the scenes to solve real problems, not on the surface as visual flair that confuses more than it delights. When interfaces feel “boring” because they’re instantly understandable, that’s not a failure—it’s a sign of empathetic, user-centered design done right

@uxdigest

Читать полностью…

nng: From Confrontation to Collaboration — The Developer-Designer Relationship

Designers and developers often clash due to past trauma, power struggles, immature team dynamics, and late involvement in each other’s workflows. The fix? Shift from “my design vs. your code” to co-ownership of the product outcome — shared goals, mutual trust, and early collaboration. Key tactics: build 1:1 relationships, listen to understand (not to win), simplify jargon, acknowledge invisible work, and treat feedback as shared problem-solving — not personal criticism

prototyping: Airbnb — Bringing back the magic through categories that enhance its Core

Airbnb removed its “Unique Stays” categories, making it harder for users to discover inspiring accommodations like treehouses or castles without knowing a destination first. The proposed solution reintroduces a streamlined “Unique Stays” section—grouped into four intuitive themes (Nature, Design, Luxury, Whimsical)—accessible both from the home screen and within location-based search results. This design boosts discovery, supports emotional booking decisions, and aligns with Airbnb’s business goals by linking unique stays to Experiences and premium upsells—without cluttering the core UI

ai: AI in UX Design — How Artificial Intelligence is Shaping User Experiences

Not by replacing humans, but by amplifying creativity with data-driven precision.
It enables hyper-personalization, accelerates research and prototyping, and automates routine tasks like microcopy or layout generation. Most importantly, AI boosts accessibility and inclusivity — making great experiences available to everyone, everywhere

case study: Case studies are the real product

Case studies aren’t just portfolios — they’re the product itself. Hiring managers don’t care about polished mockups; they want to see **how you think**, frame problems, and navigate ambiguity. A great case study tells a clear story: context, constraints, decisions, trade-offs, and impact — not just “before/after” aesthetics

opinion: Apple’s Liquid Glass UI — larsenator/apples-liquid-glass-ui-a-beautiful-mistake-that-s-compromising-user-experience-8ec207ebc243/?utm_source=tlgrm_uxdigest">A Beautiful Mistake That’s Compromising User Experience

Excessive translucency, low contrast, and motion blur strain eyes and reduce readability.
The aesthetic prioritizes visual flair over accessibility, making core interactions harder for users with vision impairments or in bright environments. Beauty shouldn’t compromise function: when style overrides clarity, even the most polished interface becomes a beautiful mistake

ui: Dear Designers — Stop Using System Fonts Like It’s 2005

System fonts like Arial or Times New Roman are relics of early web survival — not intentional design choices. They lack brand voice, emotional tone, and modern typographic nuance, making interfaces feel generic and unstyled. In 2025, custom fonts are lightweight, expressive, and essential: typography is your product’s voice — don’t let the OS speak for you

basics: User Research in UX Design

It replaces assumptions with real evidence from interviews, surveys, observation, usability tests and card sorting. Top companies like Netflix and Apple use these methods to uncover behavior patterns, refine interfaces and boost engagement. Without research, every design decision is just a guess — with it, products solve real problems, not imagined ones

@uxdigest

Читать полностью…

Turning a recruitment headache marineb6651/turning-a-recruitment-headache-into-a-thriving-ux-research-community-c40ca0446324/?utm_source=tlgrm_uxdigest">into a thriving UX Research community

This case study reveals how a company solved its recruitment challenges by building a thriving UX research community. Instead of one-off testers, they engaged a dedicated pool of users for ongoing feedback. The approach streamlined recruitment and enriched data quality. A great read for teams struggling with participant sourcing

Tips on how to speed up your usability studies

This article shares practical tips to accelerate usability studies without sacrificing quality. Key strategies include using a research repository, templating tasks, and parallelizing analysis. The goal is to get faster, actionable insights and keep pace with agile development. Essential reading for UX researchers in fast-moving teams

nng: Experience design — The next iteration of UX?

NN/g's video defines Experience Design (XD) as the holistic practice of shaping the user's entire journey with a company. It goes beyond UI to encompass all touchpoints, both digital and physical. The key is ensuring every interaction is seamless, consistent, and meaningful. A crucial watch for understanding modern design philosophy

💳 prototyping: Linguistic dead-ends — the new deceptive pattern plaguing Japan

This article exposes a new deceptive pattern in Japan: "linguistic dead ends." These are intentionally confusing or misleading UI copy that traps users, often in subscription flows. The piece analyzes how they work and their ethical implications, urging designers to prioritize clarity over trickery. A critical read for ethical UX

ai: From UXR to IXR — Why we’re changing our name

The article explains the shift from User Experience Research (UXR) to Integrated Experience Research (IXR). This new term reflects the need for research to be deeply embedded across all product teams, not just a separate function. It emphasizes holistic, continuous insights for better decision-making. A thought-provoking read on the evolution of research roles

book: What I learned from “Interviewing Users” by Steve Portigal

This article distills key lessons from Steve Portigal's classic "Interviewing Users." It covers essential techniques for effective user interviews, like building rapport, asking open-ended questions, and active listening. The goal is to uncover deep insights, not just validate assumptions. A concise primer for anyone looking to improve their research skills

case study: deepansha-singh/voices-of-diversity-a-ux-case-study-b639b15614b3/?utm_source=tlgrm_uxdigest">Voices of diversity

This UX case study explores designing for diversity by including underrepresented user voices. It details the process of inclusive research, uncovering unique needs, and implementing accessible solutions. The key takeaway is that diverse participation leads to more innovative and equitable products. A vital read for inclusive design practices

opinion: The tyranny of attention — Insights from film for smarter UX Design

This article explores how principles from film editing can combat "attention tyranny" in UX design. It argues that by strategically guiding user focus—like a director controls a viewer's gaze—designers can create more intuitive and less overwhelming experiences. A must-read for innovative approaches to user attention

basics: How to encourage a user-centric product strategy

This article outlines key strategies to foster a user-centric product culture. It emphasizes embedding user research early, sharing insights across teams, and prioritizing user needs in roadmaps. The goal is to align business objectives with real user problems for better product outcomes. Essential reading for PMs and leaders

@uxdigest

Читать полностью…

How unmoderated testing steffie.jean/how-unmoderated-testing-could-be-harming-your-designs-e4208fb55b4c/?utm_source=tlgrm_uxdigest">could be harming your designs

Unmoderated testing can harm your designs by lacking context, leading to misleading data. Without a moderator, you miss crucial "why" behind user actions, potentially validating flawed designs. This article explains its risks and when to use moderated sessions for deeper, accurate insights. A must-read for UX researchers

UX and NPS Benchmarks of International Banking Websites (2025)

MeasuringU's 2025 International Banking Benchmark reveals key UX trends, scoring top banks on usability and satisfaction. The study highlights a growing gap between leaders and laggards, with mobile features and security being major differentiators. Essential data for fintechs and banks aiming to improve digital customer experience

nng: How to spot signs of UX Maturity regression

NN/g's article identifies warning signs of UX maturity regression, such as cutting research budgets, deprioritizing user feedback, and reverting to opinion-based design. It stresses that sustaining a user-centric culture requires continuous commitment, even under business pressures. A crucial read for teams protecting hard-won UX gains

ai: Tenets & traps of real-world AI

This article outlines core tenets for effective real-world AI design, like transparency and user control, while exposing common traps such as over-reliance on automation and opaque decision-making. It balances practical guidance with ethical considerations for building trustworthy, user-centered AI products. A must-read for designers tackling AI complexity

opinion: Voice and immersive interfaces — Preparing your product for the future of UX

This article explores how voice and immersive interfaces (like AR/VR) are shaping the future of UX. It offers strategic advice for preparing products now, focusing on natural interaction patterns, contextual awareness, and multimodal design. A forward-looking guide for staying ahead in the next era of user experience

ui: The importance of iconography in UI design

This article breaks down the essentials of effective iconography in UI design, emphasizing clarity, consistency, and cultural relevance. It covers best practices for choosing and designing icons that enhance usability rather than confuse users. A practical guide for designers aiming to create intuitive and accessible interfaces

basic: So what actually is a questionnaire?

This article clarifies the purpose and structure of questionnaires as a research tool, distinguishing them from surveys. It covers best practices for writing effective questions, avoiding bias, and ensuring reliable data collection. A foundational read for anyone using questionnaires in UX research or product validation

@uxdigest

Читать полностью…

How to score and interpret the five-item SUPR-Qm v2

From data to decisions: UX strategies for real-time dashboards

Beyond research: beth_lingard/beyond-research-practicing-product-leadership-as-a-ux-researcher-9da193809d90/?utm_source=tlgrm_uxdigest">Practicing product leadership as a UX Researcher

nng: A millennial’s DVD collection — I’m returning to physical discs

ai: Redefining research — my adventure with Perplexity AI

experience: When simple tasks became frustrating in Miro — shagun.bhandari2003/when-simple-tasks-became-frustrating-in-miro-a-usability-test-9de90cc74e2f/?utm_source=tlgrm_uxdigest">A usability test

case study: Reducing POD errors & providing on time balance payment to our fleet operators

opinion: User research is worse than a coin flip — hrwd/user-research-is-worse-than-a-coin-flip-heres-what-actually-works-6b8decb0c38f/?utm_source=tlgrm_uxdigest">here’s what actually works

interesting: What digital UX can learn from the physical media revival

@uxdigest

Читать полностью…

personalized vr meditation experience for mental well-being: ishikasoni50/personalized-vr-meditation-experience-for-mental-well-being-a-mini-qualitative-ux-research-study-4b4f1e8972b4/?utm_source=tlgrm_uxdigest">a mini qualitative ux research study

first-impression testing. the 5-second test & how to optimize it

nng: the vr hype cycle — lessons for the age of ai

ai: lakshmipriyavr13/research-stories-4-using-ai-tools-for-improved-efficiency-research-delivery-97b8c2ee05c8/?utm_source=tlgrm_uxdigest">research stories — using ai tools for improved efficiency & research delivery

experience: transforming financial data experience — mafruh-faruqi/transforming-financial-data-experience-our-scholarfield-ux-optimization-case-study-723d45997926/?utm_source=tlgrm_uxdigest">our scholarfield ux optimization case study

ui: 20 footer design myths you’re still believing (and how to fix them)

basics: why struggling customers don’t see your help — and what ux research can do to fix it

@uxdigest

Читать полностью…

ux research and the future

ux research isn’t intersectional. leenahaque1/ux-research-isnt-intersectional-it-barely-sees-ethnicity-at-all-dfd0ef278b32/?utm_source=tlgrm_uxdigest">it barely sees ethnicity at all

bridging the gap between ux research and design

🗞 digest: ai-assisted user research — a practical framework

ai: the user experience of ai-based chat software (2025)

tool: sravito review 2025 — what i look for in a research repository as a uxr expert

experience: how user yunjungji/how-user-interview-skills-changed-my-life-a8fe9527ef28/?utm_source=tlgrm_uxdigest">interview skills changed my life

opinion: billiemae.kennedy/designing-for-people-whove-been-let-down-before-9c768b94be54/?utm_source=tlgrm_uxdigest">designing for people who’ve been let down before

@uxdigest

Читать полностью…

how to do affinity mapping that doesn’t suck

turning existing insights into future impact

the methods ux professionals use (2024)

how to define success criteria for ux research

verifying the stability of the five-item supr-qm v2

nng: how to use nngroup’s ux-maturity model without a formal assessment

ai: evaluating ai-simulated behavior — insights from three studies on digital twins and synthetic users

case study: common sensexcllntt/common-sense-guide-to-user-research-1fc0ca92840b/?utm_source=tlgrm_uxdigest"> guide to user research

opinion: challenges in rethinking user interface design for age of ai

basics: circular ux — designing for repair and reuse

@uxdigest

Читать полностью…

you can only improve what you’re measuring

nng: mixed-methods research - combining qualitative and quantitative data

ai: how i use generative ai for research in 2025

case study: trackmate - anjaligautm998/trackmate-connecting-music-creators-through-social-collaboration-bc78ecf7d655/?utm_source=tlgrm_uxdigest">connecting music creators through social collaboration

opinion: christian.hartvig/how-user-research-slowly-sucked-the-soul-out-of-design-2189bcf9087e/?utm_source=tlgrm_uxdigest">how user research slowly sucked the soul out of design

@uxdigest

Читать полностью…

is it ok to edit the wording of standardized ux questions?

12 heuristics for content design

🗞 digest: where do ux researchers go from here?

nng: digital twins - simulating humans with generative ai

ai: should ux designers trust ai with user behaviour analysis?

opinion: what does marathon training and user centred design have in common?

basic: ankursinghs/ux-research-is-just-the-start-making-it-matter-is-the-job-416cfc3118ff/?utm_source=tlgrm_uxdigest">ux research is just the start. making it matter is the job

@uxdigest

Читать полностью…

streamlining the supr-qm from 16 to 5 Items

the afterlife of ux research: how to ensure insights lead to action

nng: ux strategies for complex-application design

ai: ux trends 2025 - amulyaranjan69/ux-trends-2025-how-ai-is-reshaping-digital-experiences-8d8168d535e8/?utm_source=tlgrm_uxdigest">how ai is reshaping digital experiences

opinion: christian.hartvig/how-user-research-slowly-sucked-the-soul-out-of-design-2189bcf9087e/?utm_source=tlgrm_uxdigest">how user research slowly sucked the soul out of design

interesting: invisible ux friction - a substack mobile quirk that tripped me up

@uxdigest

Читать полностью…

benchmarking in ux - an organizational framework

how to run meaningful research with busy healthcare professionals

💵 good ux is still important even when users are forced to use your software

📼 nng: wireflows 101

ai: how ready are teams for ai?

prototyping: venkatachalapathy.na_20989/dont-try-new-jakob-nielsen-234ec2c919b7/?utm_source=tlgrm_uxdigest">don't try new - jakob nielsen

opinion: write insight titles with your partners

@uxdigest

Читать полностью…

first researcher starter pack

how to level up your confidence game?

nng: designing scroll behavior - when to save a user’s place

prototyping: designing for dignity - improving the low-data experience on mtn

ai: using ai in ux research - a personal take on what works & what doesn’t

opinion: aakriti_srivastava/what-lies-at-the-heart-of-human-centered-design-2ce01408d7ef/?utm_source=tlgrm_uxdigest">what lies at the heart of human-centered design?

basics: profiles + personas - making sense of your audience

@uxdigest

Читать полностью…

things I repeat often enough about surveys that it was time to write them down

how to charm actuaries — recruiting research participants who don’t want to speak to you

meal saver — regulatory & system design challenges

nng: “powered by ai” is not a value proposition

prototyping: design for relief, not just retention — design.sphere/design-for-relief-not-just-retention-how-ux-impacts-claims-cancellations-and-renewals-1bb1bf7a06ac/?utm_source=tlgrm_uxdigest">how ux impacts claims, cancellations, and renewals

case study: productivity research report — building stky in the open

experience: ux said no. sales said yes. tohbie.adelaja/ux-said-no-sales-said-yes-the-page-said-nothing-chaos-ensued-7064d75d8d45/?utm_source=tlgrm_uxdigest">the page said nothing. chaos ensued!

opinion: creating a mobile app for in-n-out? it’s a trap

@uxdigest

Читать полностью…

why i can’t choose what to watch anymore | the ux trap of choice paralysis in modern entertainment

beyond personas — how behavioral design research is reshaping user understanding

📼 nng: problematic workshop participants — a pattern for working with them

ai: how i use ai for ux design (without paying a dime)

process: turns out, the vibes are important — ashlee.edwards/turns-out-the-vibes-are-important-how-managers-can-invest-in-team-health-c6778758723e/?utm_source=tlgrm_uxdigest">how managers can invest in team health

experience: ghadameshref/from-fear-to-fluency-how-i-trained-myself-to-write-ux-in-english-35c1bc261657/?utm_source=tlgrm_uxdigest">from fear to fluency — how i trained myself to write ux in english

case study: case study ux, designing sibi — a mental health companion for indonesian mothers

interesting: masira126/the-sneaky-feature-that-keeps-you-glued-to-gpay-84786649b7e1/?utm_source=tlgrm_uxdigest">the sneaky feature that keeps you glued to google pay

@uxdigest

Читать полностью…

ashlee.edwards/coaching-ux-researchers-on-rigor-88eedd5b2355/?utm_source=tlgrm_uxdigest">Coaching UX Researchers on Rigor

Rigor in UX research isn’t about rigid methods—it’s about intentional choices, clear reasoning, and transparency in how insights are gathered and interpreted. Strong researchers don’t just follow templates; they align methods to business questions, document assumptions, and openly share limitations. Coaching teams on rigor means shifting focus from “doing research” to “doing trustworthy, actionable research”—where quality beats speed, and honesty builds credibility

📼 nng: AI-Assisted Prototyping — Promise and Pitfalls

AI tools turn static designs into working prototypes fast, but speed can mask flaws. Use them to explore, not as a final product

ai: How UX Research shapes AI Evals

AI evals shouldn’t rely on automated scores alone — human perception defines real quality. UX research identifies what users truly value (e.g., tone, personalization, clarity) and turns those insights into measurable evaluation criteria for LLM judges. By aligning AI outputs with human judgment, research closes the gap between technical performance and actual user trust, impact, and usefulness

experience: Shimoda Design Workshop 2025 — nanami.nishida729/how-i-understood-the-role-of-a-uxer-before-and-after-the-shimoda-design-workshop-2025-00f2005ce35c/?utm_source=tlgrm_uxdigest">How I Understood the Role of a UXer

Real-world constraints force tough trade-offs between user needs and business realities. The Shimoda workshop shattered the author’s romantic view of UX, revealing that accessibility is often deprioritized due to budgets and timelines. But true UXers don’t abandon users — they become strategic advocates, proving that user-centered design drives business value even within capitalist systems

opinion: bh3044/thoughts-on-use-affordances-practices-bafa771e0106/?utm_source=tlgrm_uxdigest">Thoughts on Models, Metaphors & Creativity

From desktop icons to corporate rebrands like Meta. They’re not just decoration; they frame our mental models and limit or expand what we imagine is possible. Design often inherits outdated metaphors (folders, pages) but can also invent new ones that reflect complex human realities instead of oversimplifying them with fear or nudges. True design responsibility means understanding users’ lived experiences, questioning who controls dominant metaphors, and creating interventions that respect complexity—not manipulate it

basics: Permission microcopy — Why the users always say no (and how to fix it)

Users say “no” to permissions not out of spite, but because they don’t see clear personal benefit — and designers often explain _what_ the app needs, not _what the user gains_. Timing matters: ask only at the moment of use, with contextual pre-prompts that boost acceptance from 12% to 70%. Effective microcopy follows one rule: “We need [X] so you can [do Y].” Add smart recovery flows, platform-specific UX, and accessibility — and turn denials into trust

@uxdigest

Читать полностью…

UX Professionals’ Job Satisfaction (2024–2025)

Average score fell to 70/100 from 74 in 2022 — driven by layoffs, AI anxiety, and team cuts (35% reported staff reductions vs. 17% in 2022). Despite the drop, UX remains on par with tech peers: designers and researchers report 70–76% satisfaction, comparable to data analysts, PMs, and engineers. Key drivers: income (>$100K = higher satisfaction), country (Canada 80, UK 59), and hours (40–49 hrs = peak balance); but salary alone explains only 8% of satisfaction variance — stability and purpose matter more

💳 Look past the smart glasses: Meta just unveiled the future of wearables

Meta’s new smart glasses aren’t just hardware—they’re a strategic move toward ambient, always-on computing. The real innovation isn’t in the display or camera, but in context-aware AI that anticipates needs without constant input. Future wearables will fade into the background, acting as silent assistants—making interfaces invisible, not flashy

🗞 digest: State of User Research 2025

UX research in 2025 thrives despite AI hype and layoffs — but influence now hinges on trust, not just methods. Top researchers act as strategic advisors: they align user insights with engineering realities, business goals, and product constraints. Impact comes from emotional credibility, honest uncertainty, and connecting stakeholders — not perfect sample sizes or polished reports

nng: 7 Deadly AI Sins for UX Professionals

AI tempts UX pros with 7 deadly sins: outsourcing thinking, wasting time, losing nuance, ideating alone, trusting blindly, creating bland outputs, and resisting change. The antidote? 7 virtues: ownership, automation of repeat tasks, selectivity with details, inclusive collaboration, healthy skepticism, originality, and active experimentation. Use AI as a thinking partner—not a crutch—to stay sharp, relevant, and human-centered

instrument: birdzhanhasan_26235/ux-research-tools-2025-6cdafe03440a/?utm_source=tlgrm_uxdigest">UX Research Tools 2025

AI-powered tools dominate UX research in 2025 — from automated interview analysis to real-time insight bots in Slack. Platforms like Dovetail, Marvin, and custom GPTs turn raw data into searchable, actionable knowledge, not just reports. The shift isn’t about fancier tech — it’s about making research continuously accessible, embedded in workflows, and trusted by teams

ai: AI-Augmented Workflows for UX Research — Making Insights Accessible and Actionable

Not by replacing researchers, but by making insights instantly findable and actionable. Slack bots, custom copilots and smart repositories turn static reports into living knowledge, surfacing evidence exactly when teams need it. The future isn’t chatbots — it’s purpose-built tools that embed research directly into product decisions, scaling impact without sacrificing rigor

case study: muuunira/ironhack-project-1-immigration-ux-case-study-7dab7009729c/?utm_source=tlgrm_uxdigest">Ironhack Project 1 — Immigration

Immigrant job seekers struggle with language barriers, complex applications, and lack of feedback — leading to low confidence and stalled careers. The team designed a mentorship app connecting newcomers with volunteers for 1:1 support, interview prep, and personalized job guidance. Built through user interviews and rapid prototyping, the solution focuses on clarity, emotional support, and actionable steps — not just translation

opinion: The End of the User Interface?

Interfaces are fading — not disappearing, but dissolving into context. AI, voice, sensors, and ambient computing shift interaction from screens to intent, making UI invisible yet more powerful. The future isn’t “no interface,” but **anticipatory design**: systems that act before you ask, guided by behavior, not buttons

@uxdigest

Читать полностью…

From extra to essential: Rethinking Accessibility in design and research

This article argues for shifting accessibility from an afterthought to a core design principle. It provides actionable strategies for integrating inclusive practices into every stage of the design and research process, ensuring products work for everyone. A vital read for building truly user-centric products

mayank.sabharwal/the-5-day-ux-research-sprint-that-actually-gets-things-done-29cd9ac74226/?utm_source=tlgrm_uxdigest">The 5-day UX Research sprint that actually gets things done

This article introduces a practical 5-day UX research sprint framework designed for fast, actionable outcomes. It breaks down each day with clear goals—from planning and recruitment to testing and synthesis—ensuring teams get rapid insights without sacrificing rigor. Perfect for agile environments needing quick, validated results

nng: Prioritize smarts over sentience to increase trust with AI

NN/g's article reveals that perceived competence and emotional tone are key to building user trust in AI. Users favor AI that feels smart but also warm and respectful, not just coldly efficient. The research provides guidelines for designing AI interactions that balance intelligence with empathy. Essential reading for ethical and effective AI UX

experience: From custody to user research — What working in prisons has taught me about listening, consent and the value of human connection in research

This powerful article draws parallels between working in prisons and conducting user research, highlighting profound lessons in ethical listening, genuine consent, and building trust in constrained environments. It challenges conventional research practices by emphasizing humility, context, and human dignity. A unique perspective on the core values of UX research

prototyping:errumaisha/buttons-vs-links-a-critical-ui-design-distinction-a864235989f0/?utm_source=tlgrm_uxdigest"> Buttons vs. Links — A critical UI Design distinction

This article clarifies the critical UI distinction between buttons and links: buttons trigger actions (e.g., "Submit"), while links navigate to new locations (e.g., "Learn more"). Misusing them confuses users and harms experience. The piece offers clear guidelines for consistent, intuitive design. A fundamental read for all designers

ai: The psychology of trust in AI — A guide to measuring and designing for user confidence

This Smashing Magazine article explores the psychology of trust in AI, detailing how to measure and design for user confidence. It emphasizes transparency, control, and reliability as key factors that make AI systems feel trustworthy. Essential insights for creating AI interfaces users actually believe in and use

opinion: Why MVPs might not be enough

This article argues that the traditional Minimum Viable Product (MVP) approach often falls short by prioritizing speed over real user value. It advocates for a shift towards Minimum Lovable Products (MLP) that focus on delivering meaningful, emotionally resonant experiences from the start. A thought-provoking read for product teams aiming to build lasting engagement

basics: UX testing — a practical step‑by‑step guide

This article provides a clear, step-by-step guide to practical UX testing, from planning and recruiting to conducting sessions and analyzing results. It emphasizes actionable methods to gather user feedback efficiently, even with limited resources. Perfect for teams looking to validate designs quickly and iteratively. A hands-on resource for embedding testing into any workflow

@uxdigest

Читать полностью…

Everyone wants a faster horse. We aim to please

The architecture of human error

Why your users are struggling — and how heuristic evaluation can fix it

💰 You might be a victim of corrupt personalization

nng: Template trap

prototyping: Does making users physically feel errors in mobile apps improve the experience? — A micro-level haptic feedback test

ai: Interviewing candidates with AI

opinion: Why are edtech tools typically designed for adults?

basic: User research for startups — Essential methods to start with

interesting: Theory as design material — How design researchers use design skills to explore the malleability of theory. Abstract here, pdf here

@uxdigest

Читать полностью…

Taming complex systems: bhoomika_63958/taming-complex-systems-how-i-applied-moca-to-ethnographic-data-in-internal-tools-ux-research-a931bd0ed7c1/?utm_source=tlgrm_uxdigest">How I applied MoCA to ethnographic data in Internal tools UX research

Measuring success in enterprise UX beyond conventional metrics: What really matters in B2B software

Blame the brain: Why more options make users less happy

nng: Onboarding and connecting smart devices — 5 guidelines for user-friendly smart-device apps

prototyping: UXwithKaranSingh/designing-gratitude-the-ux-of-tipping-9fc7d173f58a/?utm_source=tlgrm_uxdigest">Designing gratitude — The UX of tipping

📰 digest: AI-Assisted user research — A practical framework

ai: Human + machine — responsible AI workflows for UX research

opinion: Musings about a.rheannon.s/musings-about-ux-its-history-and-where-it-might-go-0f01e8861745/?utm_source=tlgrm_uxdigest">UX, its history, and where it might go

basic: Mastering the user interview process — dishant.salunke9/mastering-the-user-interview-process-a-product-managers-guide-to-insight-driven-decisions-29a521a9b3e1/?utm_source=tlgrm_uxdigest">A product manager’s guide to insight-driven decisions

@uxdigest

Читать полностью…

the importance of steffie.jean/the-importance-of-critical-thinking-in-user-research-05592ad9bc26/?utm_source=tlgrm_uxdigest">critical thinking in user research

segmenting users by defining LanaHung/segmenting-users-by-defining-user-properties-from-behavior-data-526a9dd102d6/?utm_source=tlgrm_uxdigest">user properties from behavior data

theory as design material: how design researchers use design skills to explore the malleability of theory (pdf)

nng: smart-device apps — 7 best practices to make devices truly smart

prototyping: designing for tv — principles, patterns and practical guidance and part 2

opinion: in defence of enshittification

experience: curiosity didn’t kill the cat — it made me a better researcher

interesting: 3 things a school bike bus taught me about design

@uxdigest

Читать полностью…

jemmafrost/ux-research-is-still-a-creative-process-de8f9ccf2554/?utm_source=tlgrm_uxdigest">ux research is still a creative process

what if your health had a credit score?

the user experience of ai-based chat software (2025)

ux and nps benchmarks of pet websites (2025)

💵 llms in scientific research: the error(s) of their ways

ai: how ai succeeds (and fails) to help people find information

opinion: how to introduce ux research into a new space — shelley.khan/how-to-introduce-ux-research-into-a-new-space-a-user-researchers-take-on-discovery-in-advertising-7ef3a184f89a/?utm_source=tlgrm_uxdigest">a user researcher’s perspective on discovery in advertising

basics: 5 types of usability testing every founder should know in 2025

@uxdigest

Читать полностью…

sorry, guys, a lot of materials have been collected in 3 weeks, i will try to release them in the near future, and at the same time we will go to the standard schedule

Читать полностью…

the afterlife of ux research: how to ensure insights lead to action

nng: the 3 i’s of microcopy - inform, influence, and interact

ai: mitigating the risks of using genai in ux design and user research

experience: reachpragyagupta/from-journalism-to-ux-a-skill-i-never-thought-id-use-again-f78dfbd9f45e/?utm_source=tlgrm_uxdigest">from journalism to ux - a skill i never thought i’d use again

basic: co-design diaries - faiza.peeran/co-design-diaries-whats-in-a-name-a44a42f2c8b4/?utm_source=tlgrm_uxdigest">what’s in a name?

interesting: building with users in mind - charisol’s research approach

@uxdigest

Читать полностью…

when swiping supplants scissors: the hidden cost of touchscreens — and how designers can help

are you still ignoring accessibility? you could soon face fines and lawsuits

ai: should ux designers trust ai with user behaviour analysis?

opinion: nikitasaner.work/why-wellness-apps-are-failing-real-people-77a7e242f232/?utm_source=tlgrm_uxdigest">why wellness apps are failing real people?

ui: crafting better ui with intent - sanskardrolia/crafting-better-ui-with-intent-my-design-system-for-web-interfaces-2bf89744428d/?utm_source=tlgrm_uxdigest">my design system for web interfaces

@uxdigest

Читать полностью…

how to get comfortable with quantitative ux research

a designer’s guide to wcag accessibility

🗞 digest: ux research in 2025. why old-school skills matter again

nng: mixed-methods research - combining qualitative and quantitative data

prototyping: few guesses, more success - 4 principles to reduce cognitive load in forms

ai: mitigating the risks of using genai in ux design and user research

basics: the cost of skipping ux research (uxsurvivalguide/the-cost-of-skipping-ux-research-and-how-to-make-sure-it-doesnt-happen-52f9e539619c/?utm_source=tlgrm_uxdigest">and how to make sure it doesn’t happen)

@uxdigest

Читать полностью…

it’s time for chip_stevens/its-time-for-the-5-whys-to-die-072f08e6033c/?utm_source=tlgrm_uxdigest">the 5 whys to die

might not be a magic number but there are magic ranges

evaluating impact - most significant change

nng: ux maturity is a living system, not a ladder

prototyping: when life gets hard, finding help online shouldn’t be

ai: how ai is quietly rewriting the rules of ux design

opinion: is user research overrated?

interesting: why msato0202/why-mvps-struggle-in-japan-5a682cdca856/?utm_source=tlgrm_uxdigest">mvps struggle in japan

@uxdigest

Читать полностью…

from reports to sharper decisions — making user research work harder

same problem, different words — designing real b2b product for japan and the us

📼 nng: return of the generalist

prototyping: going to the gym shouldn’t be so hard

case study: user journey a ride worth building — MrPandey_AN/user-journey-a-ride-worth-building-crafting-vruns-end-to-end-digital-journey-4926bf835ed7/?utm_source=tlgrm_uxdigest">crafting vrun’s end-to-end digital journey

opinion: bias Is everywhere — ukgqee/bias-is-everywhere-what-ux-and-hr-can-learn-from-each-other-983b800cd37c/?utm_source=tlgrm_uxdigest">what ux and hr can learn from each other

ui: design is a language

@uxdigest

Читать полностью…

learning to lead — part 1: deasafirahilda/learning-to-lead-part-1-building-in-a-vacuum-0bdcb6a12ded/?utm_source=tlgrm_uxdigest">building in a vacuum; part 2: deasafirahilda/learning-to-lead-part-2-crisis-as-curriculum-d43584f32941/?utm_source=tlgrm_uxdigest">crisis as curriculum

turning user research into real organizational change

💵 the new usability heuristics

nng: the floppy disk icon as “save” still appropriate today?

prototyping: designing beyond borders

ai: ux research + ai — what’s changing and what still matters

experience: 3 valuable lessons i’ve learned about designing products for internal tool users

case study: enhancing data input with layered drawer navigation

interesting: the story behind meaningful gamification

@uxdigest

Читать полностью…

when research shreyakale.work/when-research-sets-the-sail-without-a-compass-the-power-of-setting-goals-and-objectives-before-you-c2224745be70/?utm_source=tlgrm_uxdigest">sets sail without a compass..

alissonnagawika/ux-pre-sales-96f76913659d/?utm_source=tlgrm_uxdigest">ux pre-sales

nng: supporting “power users” isn’t enough — 3 complex-app user types

💵 ai: genai dataviz — deepseeking a tetrad color suggestion that passes color requirements

case study: loopfit — designing an all-in-one outfit aayushinagar25/loopfit-designing-an-all-in-one-outfit-thrifting-renting-platform-for-gen-z-millennials-6f8d62424719/?utm_source=tlgrm_uxdigest">thrifting & renting platform for gen z & millennials

opinion: ux research komalsbhirud/ux-research-doesnt-have-to-be-complicated-4544c7d82e5a/?utm_source=tlgrm_uxdigest">doesn’t have to be complicated

basics: wcag guidelines every ux designer should know

interesting: it’s more than picking a pretty font

@uxdigest

Читать полностью…