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Mumu from Kenya is here. Join the show at 9PM. Aki win 100 people get $10 each. Twende
Remote Customer Service Agent
Full-time/Company: ChocZero
As a member of ChocZero, you will help answer our customer inquiries on social media and through our website 5 days a week. We’re a customer first brand, dedicated to providing best-in-class solutions and policies for our community and giving them only the best–just like our chocolate!
This work from home role is capable of being filled anywhere in North America, South America, or Europe/UK time zones but fluency in English is a must. Customers will ask a variety of questions, including ones regarding macros and dieting, and the ability to be colloquial and fast-paced with them is needed for authenticity. Hesitation can result in a customer feeling misguided, and while we do provide guidelines and macro replies, we prefer a person first approach where our customer service agents are commended for moving beyond the macro and into practical solutions for customer problems.
What you’ll need:
- Deep passion for being a customer advocate.
- A familiarity with social media platforms and emojis 🫠
- Enthusiasm about chocolate, and a willingness to learn technical details about what it takes to make sugar free goodies.
- Flexibility – Schedule and hours may vary to fit the business needs, such as holidays or weekends.
- Exceptional organizational skills and grammar
What you’ll do:
- Promote ChocZero and its variety of unique chocolates, as well as maintain the authentic voice of the brand through all engagement: email, SMS, and social media
- Process customer requests in a timely fashion while maintaining accuracy
- Escalate inquiries and issues when required.
- Manage communications with potential customers, reassuring them as needed of frequently asked questions
- Assist with managing reviews and making sure any review under 5 stars is replied to personally, with customer outreach given
Qualifications
- High School Diploma or equivalent
- A minimum of 1 year in customer service role
- Ability to clearly demonstrate exceptional written English skills
- Prove strong problem-solving skills by assessing a problem, researching a solution, and working with a customer to completion
- Outstanding organization and time management skills with attention to detail
- Must work well independently and with a team
Apply: 👇
hello@choczero.com
⚡Mention @remotejobshg when you apply for this job
This Friday March 8th
🌟🎁 Get ready for the most thrilling Friday!!!
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📋 Fill in the form below for your chance to WIN BIG in our random giveaway extravaganza. 🤩 Don't miss this opportunity.
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Читать полностью…Follow admin on X and wish him happy birthday 🎂.
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Retweet and answer. Let's win 🏆 this.
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Another Binance launchpool!!!
Stake BNB or FDUSD into separate pools to farm AEVO tokens. Binance will then list AEVO at 2024-03-13 10:00 (UTC).
The last launchpool went so well.
https://accounts.binance.info/register?ref=424427703
Systems Analyst (TradeTech )
March 8, 2024
Remote | Cyprus | full-time
FxPro
Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Monaco, Nassau, and Dubai. FxPro boasts a diverse workforce of over 300 employees representing 22 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story.
We are looking for a Systems Analyst who will be a part of our TradeTech team that is developing and supporting trading and price processing flows for FxPro products.
You will:
Prepare artifacts for development: use cases, functional and non-functional requirements, process diagrams
Maintain high-quality project and software design documentation and analysis
Integrate research, team ideas, and feedback into solution requirements
Maintain a log of completed and ongoing system changes
Identify various possible business scenarios and document it
Partner directly with business owners to implement solutions to process defects
Analyze root causes of business issues and develop appropriate resolutions
Utilize feedback to improve work and build on previous learnings
Contribute to the development of a product roadmap
Act as liaison with internal and external partners
Provide support as a project team member as needed
English level B2-C1
Solid experience in writing requirements for highly loaded systems
Experience in prototyping interfaces, understanding UX/UI fundamentals
More information about the vacancy:
https://telegra.ph/Systems-Analyst-TradeTech-Team-03-07
DevOps Engineer - CyberSecurity
Full-time/Company: BotGuard
BotGuard is a European company established in 2019 and headquartered in Tallinn, Estonia. We operate globally, with clients and partners in more than 30 countries around the world.We develop easy to implement, state of the art, online tools to protect companies from modern-day web threats. We are a dynamic and fast-growing start-up dedicated to revolutionising Cyber security with laser focus on bot mitigation.
Key Responsibilities:
- Organize, plan and check the performance of a team of DevOps engineers;
- Maintenance, development and optimizing of the current infrastructure, CI/CD processes;
- Solving problems of deploying applications in test and production environments;
- Setting up monitoring, logging and tracing;
- Participation in the analysis and elimination of incidents, troubleshooting issues;
- Automating processes, developing toolchains and workflows;
- Ensuring the security and compliance of infrastructure;
- Documenting;
- Constant interaction with the product team;
Essential Skills & Requirements:
- At least 3 years of commercial experience working with Kubernetes, Git, and Ansible as a DevOps engineer;
- Knowledge and writing Helm Charts;
- Expertise in Linux, networking and virtualization;
- Expertise in Grafana, Prometheus, AlertManager;
- Experience with Linux software packaging (DEB, RPM, Docker);
- Experience with scripting (bash);
- Experience with web security;
- Experience with SQL;
- Working experience with Golang is a big plus;
Important skills we value:
Curiosity, enthusiasm and strong desire to learn and improve.
Time management and asynchronous communication skills relevant for a remote-first engineering organization.
Our tech-stack
Gitlab
Ansible
Docker, Kubernetes, Helm
RabbitMQ
Redis
PostgreSQL
Clickhouse
We are striving to create a diverse and inclusive environment. We encourage all applicants to apply for our roles. We value and actively seek diverse talent!
Apply: 👇
maria.markopoulou@botguard.ee
⚡Mention @remotejobshg when you apply for this job
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Usikwame tena – https://yimlo.app.link/mWTjMrc7uzb – this link will take you straight to the app.
5 million people worldwide have already downloaded it.
Watch out Mumo Crypto expert explaining how to be part of the Portal coin ICO on Thursday. Don't miss out.
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